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3.9

based on 27.4k Reviews

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Teleperformance Customer Service Representative Reviews

based on 239 reviews
Updated 24 Dec, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.4

Work Satisfaction

3.4

Job Security

3.4

Work-Life balance

3.3

Company culture

3.3

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in Teleperformance Customer Service Representative Reviews

239 reviews found

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Top Teleperformance Customer Service Representative Interview Questions

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asked in Customer Service Representative interview
Q1. What is the speed of your wifi and how much total overa ... read more
View answer (1)
asked in Customer Service Representative interview
Q2. What is the role of customers support representative
View answer (1)

Get interview-ready with top interview questions

View all 11 questions
asked in Customer Service Representative interview
Q3. How will you address the customer for the situation giv ... read more
View answer (1)
asked in Customer Service Representative interview
Q4. What is Coustomer care executive & BPO??
View answers (2)
asked in Customer Service Representative interview
Q5. How to convince an rude customer
View answers (2)
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Career Advice
2w (edited)
projectenginer
Verified Icon
·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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Customer Service Representative Jobs at Teleperformance

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People also ask about Teleperformance's Customer Service Representatives

Is Teleperformance a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 239 employee reviews, it's clear that most customer service representatives have an average experience working at Teleperformance. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance pay their Customer Service Representatives well?
According to AmbitionBox reviews, Teleperformance customer service representatives rate their salary and benefits at 3.3 out of 5, based on 239 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer service representatives salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer service representatives, click here.
How is the work culture at Teleperformance for Customer Service Representatives?
Work culture at Teleperformance for customer service representatives is rated 3.3 out of 5 by 239 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer service representatives, click here.
How is the job security at Teleperformance for Customer Service Representatives?
Based on 239 reviews on AmbitionBox, Teleperformance's customer service representatives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for customer service representatives, click here.
Is work from home available to Customer Service Representatives at Teleperformance?
According to AmbitionBox, 17% of Teleperformance's customer service representatives work from home permanently, 71% work from the office, and 12% follow a hybrid model, based on 24 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Teleperformance for customer service representatives, click here.
How do I get a job at Teleperformance as a Customer Service Representative?
To get a job at Teleperformance as a Customer Service Representative, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.

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Teleperformance Customer Service Representative Reviews by Locations

Teleperformance Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 239 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 61% of emp...loyees reported the working days at Teleperformance as Rotational Shift. 57% employees reported the work timings at Teleperformance as Flexible timing. Read more

Work Policy for Teleperformance Customer Service Representative

i
Workplace policy may vary based on Department, Designation and Location.

based on 24 reviews in last 6 months

Work from office

Work from office

71%
Permanent work from home

Permanent work from home

17%
Hybrid

Hybrid

12%

Other hybrid work policies

8%

2 days/week from office

4%

Gender Based Ratings for Teleperformance Customer Service Representative

based on 221 reviews
3.6
Rated by 81 Women

Rated 3.5 for Salary & Benefits and 3.5 for Skill Development

women
3.6
Rated by 140 Men

Rated 3.5 for Skill Development and 3.4 for Job Security

men

Working Days for Teleperformance Customer Service Representative

based on 239 reviews
Rotational Shift
61%
Monday to Friday
22%
Monday to Saturday
14%
Other
2%
Alternate Saturday off
1%

Work Timings for Teleperformance Customer Service Representative

based on 239 reviews
Flexible timing
Strict (9am - 6pm)
Strict (1.30pm - 10.30pm)
57%
7%
3%
33% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Representative

based on 239 reviews
Day shift
Night shift
77%
23%

Business Travel for Teleperformance Customer Service Representative

based on 239 reviews
No travel
67%
Within city
28%
Within country
3%
International travel
2%
Teleperformance Customer Service Representative Salary
based on 560 salaries
₹1 L/yr - ₹5 L/yr
At par with the average Customer Service Representative Salary in India
View more details
Employee Benefits for Teleperformance Customer Service Representative
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
4 total responses
+3 more benefits
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