Teleperformance Customer Service Representative Reviews
based on 239 reviews
Updated 24 Dec, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.5
Skill development
3.4
Work Satisfaction
3.4
Job Security
3.4
Work-Life balance
3.3
Company culture
3.3
Salary & Benefits
3.0
Promotions/Appraisal
Teleperformance is rated
3.6 out of 5 stars on
AmbitionBox, based on 239 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.6 out of 5 stars on
AmbitionBox, based on 239 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Teleperformance Customer Service Representative Reviews
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239 reviews found
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Popular
Customer Service Representative in
Mohali
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 10 Apr 2023
Likes
Salary and package
Dislikes
Work pressure
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Tourism Services Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 Apr 2023
Likes
Food
Dislikes
No work from home
Work Details
Work days: Rotational Shift
(Strict Timings)
Similar companies for Customer Service Representative
Customer Service Representative in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Jun 2023
Likes
Amazing company
Dislikes
Rampdown of the process
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative (working remotely)
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 08 Nov 2024
Likes
I receive salary on time
Dislikes
Their is no job security over here people are very rude here no appraisal
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
nerul (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 27 Sep 2024
Likes
Good working space shift flexibility unlimited leaves
Dislikes
Once we work from teleperformance they didnt rehire the employees
Customer Service Representative in
Bengulor
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Sep 2024
Likes
4.6 out of 5 work life balance 4.7 culture career opportunities
Dislikes
A valid feeling in many cases. But there are plenty of employee can to do
Customer Service Representative in
Agra
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2023
Likes
Because of culture facility
Dislikes
Teleperformance have a worst management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Mumbai
Full Time
·
Castrol Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2020
Likes
I am very happy as I got the support to work from home. Initiative taken by the company and clients for not leaving us unemployed due to this covid. M proud to be part of Teleperformance
Dislikes
I have to handle my job, my home and my son who is 3.5 years old so need some supoort from the supervisors to understand our situation
Work Details
Full of pressure
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Kolkata
Full Time
·
Production & Manufacturing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 06 Jan 2021
Likes
Good work environment.. all are supportive.. good incentive ....
Dislikes
Please 🙏 without any intemetion don't do any cut out ...
Work Details
Good
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Thane
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 04 Feb 2021
Likes
Nice place to work in this company Good environment.Teammates are supportive,cafeteria is awesome Job security is good,appraisals are average and salary is good
Work Details
My work experience is good
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Pune
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 04 Aug 2022
Likes
Good company no issue
Dislikes
No issue with the same
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Bangalore / Bengaluru
People also ask about Teleperformance's Customer Service Representatives
Is Teleperformance a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 239 employee reviews, it's clear that most customer service representatives have an average experience working at Teleperformance. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance pay their Customer Service Representatives well?
According to AmbitionBox reviews, Teleperformance customer service representatives rate their salary and benefits at 3.3 out of 5, based on 239 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer service representatives salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer service representatives, click here.
How is the work culture at Teleperformance for Customer Service Representatives?
Work culture at Teleperformance for customer service representatives is rated 3.3 out of 5 by 239 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer service representatives, click here.
How is the job security at Teleperformance for Customer Service Representatives?
Based on 239 reviews on AmbitionBox, Teleperformance's customer service representatives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for customer service representatives, click here.
Is work from home available to Customer Service Representatives at Teleperformance?
According to AmbitionBox, 17% of Teleperformance's customer service representatives work from home permanently, 71% work from the office, and 12% follow a hybrid model, based on 24 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Teleperformance for customer service representatives, click here.
How do I get a job at Teleperformance as a Customer Service Representative?
To get a job at Teleperformance as a Customer Service Representative, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
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Teleperformance Customer Service Representative Reviews by Locations