Teleperformance Customer Service Associate Reviews

Likes

Nothing much . they will make you work like machine every single day. sometimes we have worked from 10 pm to 7pm without even a single break.so pathetic work culture.

Dislikes

sales pressure targets you are forced to dial 400-500 numbers in a single day or you have to do sales plus they have had stopped me till 8pm for doing calls and make sales daily very unprofessional behaviour

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Life and job balance.

Dislikes

Internal politics are more. Certificate are given to the favourite team leader's employee but not deserving employee. Promotion never happen. TL and assistant manager never promote employees.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

NA

Dislikes

One of the worst company I have ever seen. Managements are nonsense. So many amature publics are there in management. They don't have any efficiency. Work culture are very bad. They terminate any time the eligible candidates without any prior notice and without any valid reason.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The management is so useless that you get a lot of free time at training. You just sit there and waste your productive time.

Dislikes

The company has no beneficial policy. Not at all employee centric. They say they pay better salary then other companies in the market, that's true the CTC is high but the net what you get in hand is nothing compared to that. They claim money for everything even for your pf they claim the employee and employer both contribution from your salary only so the company pays nothing to be precise. The work life balance is nowhere to be found cause they will make you work for 10 hours a day without paying any OT. Very cheap company, they lie. Don't trust them you won't get any cab facility even if they tell you that you will get....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Just fresher salary is good..

Dislikes

very bad work culture.. there was no job security... This is target base bpo... HR does not give you correct information.. I am worked here... Last month I am left this company bcz they are always fake promises ...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The Process which I was working was Sorted… There was no hectic pressure as it was a B2B process.. TL Mr. Sanjay Paravattani and Manager Mr. Nasir Shaikh was helpful and always approachable.. I felt like a family where I met such wonderful peoples around me… Moreover, the most Sorted Guy is Mr. Akash Singh who not only knows the deep insights of the process in and out, but also he ensures that every step should taken carefully and transparently…. I wish Mr. Akash Singh for his future endeavours and he reach new heights at his career!!...Read More

Dislikes

There was some Macromanagement which was happening at every point of time… but in my case it was worst…. This macro management was so extreme… Mr. Sanket Dugalwar was the No.1 guy to being arrogant towards me, always threatening that he will put me into NCC and he will show his power to me at my house in case of any little bit mistakes…. He is the No.1 guy who takes this issue very personally (Like he thinks himself as a Manager) and also he adds 30-40 curse words to me… And to spice it up, Miss. Kokila Bishwakarma was always ready with him, getting too much personal and being disrespectful towards the seniors… Requesting the management to educate the employees that personal grudges should be kept aside and help each other for the overall growth of the process...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The salary and the office location and the international Voice Process.

Dislikes

The Management, the HR is bad. The audit team in Kolkata comes intoxicated everyday or is busy in gossiping with girls and they forget to audit the responses. My responses were not audited , and it was the process fault for my negative response, but no auditing was done and I was immediately fired.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

HR department, operation department, Admin department even all departments are 3rd class.... There's is no justice for executives ... They all are "Mili bhagat" type, they laugh at you when you highlighting something, When you ask for any help Admin department will thread you they all are doing Gundagardi inshort.... HR manager Jay, Admin manager Dilip , operation manager,TL purnima and Amit Parmar all are basters...Read More

Dislikes

Politics, less salary, partiality, unprofessional behaviour from support staff, 3rd class HR manager, canteen arrangements, even all things are bad.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing.

Dislikes

Total shit management system. If they have a commit that they have to meet they will ask you to stay back and extend your shift hours, despite paying you extra and despite the HRs telling you at the introduction meetings that" NO, dear, nobody is going to ask you to stay back and work an extra minute, we value our employee's work-life balance." Work-life balance? LOL In cases of emergencies or you taking a sick leave for a day or two, they re going to ask you to turn up to office and show your face, else they tell you that you are going to be marked absent. I mean, SIR, I know I'll be marked abs, and you are going to deduct my salary. Go ahead man. Deduct. Nobody cares. Then, if you do not turn up to show your face they frighten you by saying we'll go forward with CODE OF CONDUCT. And ironically, this COC breach does not happen when they request you to extend your shifts. THIS COC comes under shift extension too my friend. If you are thinking for getting a job at BPO, think twice/thrice before applying to TP....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The culture of this organization is really good, basically for fresher it provides a lot of opportunities which is helpful for career development.

Dislikes

Overall experience was really good but some time management of our organization was going over. some seniors having over attitude, and some time they gone wrong way to complete daily targets.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Training given is good and helpful for further work and experience while in the training period.

Dislikes

Do not have a work life balance, non cooperative seniors, have no future growth, no benifits provided to the employees, doesn't have any proper management in the office.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

NA

Dislikes

Worst experience ever. No appraisal No other benefits Nothing. Just login and lout timely and get monthly salary. I don't no about the other locations. This is for Kolkata location. Worked for Amazon international chat process.

Work Details

Work policy: Workfromhome/office. It's our wish. from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.