Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Teleperformance Team. If you also belong to the team, you can get access from here

Teleperformance Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 27.2k Reviews

Filter reviews by

Teleperformance Customer Service Representative Reviews

based on 236 reviews
Updated 14 Dec, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.4

Work Satisfaction

3.4

Job Security

3.4

Work-Life balance

3.3

Company culture

3.3

Salary & Benefits

3.1

Promotions/Appraisal

Top Mentions in Teleperformance Customer Service Representative Reviews

236 reviews found

Sort by: Popular

Similar companies

View All
Concentrix Corporation Reviews
3.8
 • 25k Reviews
Foundever Reviews
3.6
 • 1.8k Reviews
Wipro Reviews
3.7
 • 50.2k Reviews
Genpact Reviews
3.9
 • 29.8k Reviews
Tech Mahindra Reviews
3.6
 • 33.1k Reviews
HCLTech Reviews
3.6
 • 33.7k Reviews
Infosys Reviews
3.7
 • 36.4k Reviews
TCS Reviews
3.7
 • 84.2k Reviews
Accenture Reviews
3.9
 • 52.6k Reviews
IBM Reviews
4.1
 • 21.1k Reviews
View more

View More

Top Teleperformance Customer Service Representative Interview Questions

View All
Q1. What is the speed of your wifi and how much total overa ... read more
View answer (1)
Q2. What is the role of customers support representative
View answer (1)

Get interview-ready with top interview questions

View all 11 questions
Q3. How will you address the customer for the situation giv ... read more
View answer (1)
Q4. What is Coustomer care executive & BPO??
View answers (2)
Q5. How to convince an rude customer
View answers (2)
Logo
You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Discover interview dos and don'ts from real experiences

Customer Service Representative Jobs at Teleperformance

View all

People also ask about Teleperformance's Customer Service Representatives

How is Teleperformance to work for?
Teleperformance is rated 3.6 out of 5, based on 236 reviews by employees on AmbitionBox. Teleperformance is known for Skill development which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 3.3 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.3 at Teleperformance by 236 employees. While job security is rated 3.4 and work-life balance is rated 3.4 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.
Is work from home available in Teleperformance?
According to AmbitionBox, 20% Teleperformance employees work from home permanently, and 4% work from office 2 days/week (based on 21 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Work Policy for Teleperformance Customer Service Representative

i
Workplace policy may vary based on Department, Designation and Location.

based on 21 reviews in last 6 months

Work from office

Work from office

72%
Permanent work from home

Permanent work from home

20%
Hybrid

Hybrid

8%

2 days/week from office

4%

Other hybrid work policies

4%

Gender Based Ratings for Teleperformance Customer Service Representative

based on 218 reviews
3.6
Rated by 80 Women

Rated 3.5 for Skill Development and 3.5 for Work Satisfaction

women
3.6
Rated by 138 Men

Rated 3.5 for Skill Development and 3.4 for Job Security

men

Working Days for Teleperformance Customer Service Representative

based on 236 reviews
Rotational Shift
61%
Monday to Friday
22%
Monday to Saturday
14%
Other
2%
Alternate Saturday off
1%

Work Timings for Teleperformance Customer Service Representative

based on 236 reviews
Flexible timing
Strict (9am - 6pm)
Strict (1.30pm - 10.30pm)
57%
7%
3%
33% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Representative

based on 236 reviews
Day shift
Night shift
77%
23%

Business Travel for Teleperformance Customer Service Representative

based on 236 reviews
No travel
67%
Within city
28%
Within country
3%
International travel
2%
Teleperformance Customer Service Representative Salary
based on 551 salaries
₹1 L/yr - ₹5 L/yr
At par with the average Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
4 total responses
+3 more benefits
Compare Teleperformance with

Concentrix Corporation

3.8
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company