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3.9

based on 27.4k Reviews

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Teleperformance Customer Service Representative Reviews

based on 239 reviews
Updated 24 Dec, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.4

Work Satisfaction

3.4

Job Security

3.4

Work-Life balance

3.3

Company culture

3.3

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in Teleperformance Customer Service Representative Reviews

239 reviews found

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Top Teleperformance Customer Service Representative Interview Questions

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asked in Customer Service Representative interview
Q1. What is the speed of your wifi and how much total overa ... read more
View answer (1)
asked in Customer Service Representative interview
Q2. What is the role of customers support representative
View answer (1)

Get interview-ready with top interview questions

View all 11 questions
asked in Customer Service Representative interview
Q3. How will you address the customer for the situation giv ... read more
View answer (1)
asked in Customer Service Representative interview
Q4. What is Coustomer care executive & BPO??
View answers (2)
asked in Customer Service Representative interview
Q5. How to convince an rude customer
View answers (2)
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Career Advice
2w (edited)
projectenginer
Verified Icon
·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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Customer Service Representative Jobs at Teleperformance

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People also ask about Teleperformance's Customer Service Representatives

How is Teleperformance to work for?
Teleperformance is rated 3.6 out of 5, based on 239 reviews by employees on AmbitionBox. Teleperformance is known for Skill development which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 3.3 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.3 at Teleperformance by 239 employees. While job security is rated 3.4 and work-life balance is rated 3.4 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.
Is work from home available in Teleperformance?
According to AmbitionBox, 17% Teleperformance employees work from home permanently, and 4% work from office 2 days/week (based on 24 AmbitionBox reviews in last 6 months).

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Teleperformance Customer Service Representative Reviews by Locations

Teleperformance Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 239 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 61% of emp...loyees reported the working days at Teleperformance as Rotational Shift. 57% employees reported the work timings at Teleperformance as Flexible timing. Read more

Work Policy for Teleperformance Customer Service Representative

i
Workplace policy may vary based on Department, Designation and Location.

based on 24 reviews in last 6 months

Work from office

Work from office

71%
Permanent work from home

Permanent work from home

17%
Hybrid

Hybrid

12%

Other hybrid work policies

8%

2 days/week from office

4%

Gender Based Ratings for Teleperformance Customer Service Representative

based on 221 reviews
3.6
Rated by 81 Women

Rated 3.5 for Salary & Benefits and 3.5 for Skill Development

women
3.6
Rated by 140 Men

Rated 3.5 for Skill Development and 3.4 for Job Security

men

Working Days for Teleperformance Customer Service Representative

based on 239 reviews
Rotational Shift
61%
Monday to Friday
22%
Monday to Saturday
14%
Other
2%
Alternate Saturday off
1%

Work Timings for Teleperformance Customer Service Representative

based on 239 reviews
Flexible timing
Strict (9am - 6pm)
Strict (1.30pm - 10.30pm)
57%
7%
3%
33% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Representative

based on 239 reviews
Day shift
Night shift
77%
23%

Business Travel for Teleperformance Customer Service Representative

based on 239 reviews
No travel
67%
Within city
28%
Within country
3%
International travel
2%
Teleperformance Customer Service Representative Salary
based on 560 salaries
₹1 L/yr - ₹5 L/yr
At par with the average Customer Service Representative Salary in India
View more details
Employee Benefits for Teleperformance Customer Service Representative
cab
Office cab/shuttle
3 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
4 total responses
+3 more benefits
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