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3.9

based on 27.1k Reviews

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Teleperformance Customer Support Executive Reviews

based on 723 reviews
Updated 17 Dec, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.3

Skill development

3.2

Company culture

3.2

Salary & Benefits

3.2

Work-Life balance

3.1

Work Satisfaction

3.1

Job Security

2.9

Promotions/Appraisal

Top Mentions in Teleperformance Customer Support Executive Reviews

723 reviews found

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Top Teleperformance Customer Support Executive Interview Questions

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Q1. If customer is angry how can you make him understand
View answers (29)
Q2. Customer satisfaction how can you provide.
View answers (9)

Get interview-ready with top interview questions

View all 26 questions
Q4. Speak any one topic for 2 min
View answers (5)
Q5. what is glass? Why do you want to join Bpo?
View answers (2)
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Customer Support Executive Jobs at Teleperformance

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People also ask about Teleperformance's Customer Support Executives

Is Teleperformance a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 723 employee reviews, it's clear that most customer support executives have an average experience working at Teleperformance. Skill development holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance pay their Customer Support Executives well?
According to AmbitionBox reviews, Teleperformance customer support executives rate their salary and benefits at 3.2 out of 5, based on 723 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer support executives salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer support executives, click here.
How is the work culture at Teleperformance for Customer Support Executives?
Work culture at Teleperformance for customer support executives is rated 3.2 out of 5 by 723 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer support executives, click here.
How is the job security at Teleperformance for Customer Support Executives?
Based on 723 reviews on AmbitionBox, Teleperformance's customer support executives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for customer support executives, click here.
Is work from home available to Customer Support Executives at Teleperformance?
According to AmbitionBox, 31% of Teleperformance's customer support executives work from home permanently, 51% work from the office, and 18% follow a hybrid model, based on 72 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Teleperformance for customer support executives, click here.
How do I get a job at Teleperformance as a Customer Support Executive?
To get a job at Teleperformance as a Customer Support Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.

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Work Policy for Teleperformance Customer Support Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 72 reviews in last 6 months

Work from office

Work from office

51%
Permanent work from home

Permanent work from home

31%
Hybrid

Hybrid

18%

Other hybrid work policies

11%

2 days/week from office

6%

3 days/week from office

1%

Gender Based Ratings for Teleperformance Customer Support Executive

based on 689 reviews
3.3
Rated by 280 Women

Rated 3.2 for Skill Development and 3.1 for Company Culture

women
3.4
Rated by 409 Men

Rated 3.4 for Skill Development and 3.3 for Company Culture

men

Working Days for Teleperformance Customer Support Executive

based on 723 reviews
Rotational Shift
63%
Monday to Saturday
16%
Monday to Friday
13%
Alternate Saturday off
4%
Other
4%

Work Timings for Teleperformance Customer Support Executive

based on 723 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
51%
9%
4%
36% employees reported other strict timings

Shift Timings for Teleperformance Customer Support Executive

based on 723 reviews
Day shift
Night shift
71%
29%

Business Travel for Teleperformance Customer Support Executive

based on 723 reviews
No travel
73%
Within city
22%
Within country
3%
International travel
2%
Teleperformance Customer Support Executive Salary
based on 2.6k salaries
₹0.9 L/yr - ₹6 L/yr
7% more than the average Customer Support Executive Salary in India
View more details
cab
Office cab/shuttle
6 total responses
freemeal
Free meal
2 total responses
onsite
International/On-site exposure
1 total response
joining
Joining bonus
1 total response
+8 more benefits
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