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3.9

based on 27.6k Reviews

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31 Teleperformance Customer Support Executive Jobs

Sr. Customer Support Executive

0-5 years

₹ 2.5 - 4L/yr

Mumbai

50 vacancies

Sr. Customer Support Executive

Teleperformance

posted 5hr ago

Job Role Insights

Flexible timing

Job Description

Roles and Responsibilities

  • Provide exceptional customer support through phone, email, or chat to resolve customer queries and concerns.
  • Handle international calls from clients across various time zones (US/UK).
  • Work on rotational shifts including weekends and holidays as per business requirements.
  • Participate in blended processes where you will be required to work with a team of agents handling multiple tasks simultaneously.
  • Maintain accurate records of all interactions with customers using CRM software.

Interested candidates please share your resumes on eden.tavares@teleperformancedibs.com or WhatsApp 9136641415.


Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Support Executive roles with real interview advice

Top Teleperformance Customer Support Executive Interview Questions

Q1. If customer is angry how can you make him understand
View answers (30)
Q2. Customer satisfaction how can you provide.
View answers (10)
View all 26 questions

What Customer Support Executive at Teleperformance are saying

3.4
 Rating based on 737 Customer Support Executive reviews

Likes

NOT giving Hybrid and or Work from Home options Team leaders are mis-leading and lots of partiality going on the floor Most of their Banking projects are shutting down

Dislikes

Boss management they recruit only Christians and Muslims People who are educated are made to slog from strach No respect and promotion to deserving candidates BOSS MANAGMENT CRUEL EMPLOYER

Read 737 reviews

Customer Support Executive salary at Teleperformance

reported by 2.6k employees
₹1 L/yr - ₹6 L/yr
At par with the average Customer Support Executive Salary in India
View more details

What Teleperformance employees are saying about work life

based on 27.6k employees
53%
39%
60%
80%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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