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Teleperformance
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Filter reviews by Teleperformance Customer Service Representative Gurgaon / Gurugram Reviews
Overall Rating
based on 52
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
66% employees reported
Flexible timing
51% employees reported
No travel
62% employees reported
View more detailed insights
Gender based rating
Rated by Women
21 reviews
Rated by Men
28 reviews
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in Teleperformance Customer Service Representative Gurgaon / Gurugram Reviews
52 reviews found
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a deputy manager
1w
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
Ask anonymously on communities.
Q1. What is the speed of your wifi and how much total overall experience?
Q2. What is the role of customers support representative
Get interview-ready with top interview questions
View all 11 questionsQ3. How will you address the customer for the situation given
Q4. What is Coustomer care executive & BPO??
Q5. How to convince an rude customer
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Teleperformance.
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Customer Service Representative Jobs at Teleperformance
People also ask about Teleperformance, Gurgaon / Gurugram Customer Service Representatives
Is Teleperformance, Gurgaon / Gurugram a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 52 employee reviews, it's clear that most customer service representatives have a positive experience working at Teleperformance, Gurgaon / Gurugram.
Skill development holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.5.
Does Teleperformance, Gurgaon / Gurugram pay their Customer Service Representatives well?
According to AmbitionBox reviews, Teleperformance, Gurgaon / Gurugram customer service representatives rate their salary and benefits at 3.6 out of 5, based on 52 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Gurgaon / Gurugram's customer service representatives salaries
here
and to read reviews specifically about salary and benefits at Teleperformance, Gurgaon / Gurugram for customer service representatives,
click here
.
How is the work culture at Teleperformance, Gurgaon / Gurugram for Customer Service Representatives?
Work culture at Teleperformance, Gurgaon / Gurugram for customer service representatives is rated 3.7 out of 5 by 52 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Teleperformance, Gurgaon / Gurugram for Customer Service Representatives?
Based on 52 reviews on AmbitionBox, Teleperformance, Gurgaon / Gurugram's customer service representatives rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Gurgaon / Gurugram.
How do I get a job at Teleperformance, Gurgaon / Gurugram as a Customer Service Representative?
To get a job at Teleperformance, Gurgaon / Gurugram as a Customer Service Representative, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
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Teleperformance Customer Service Representative Reviews by Locations
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Teleperformance Gurgaon / Gurugram Reviews by Designations
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Teleperformance Customer Service Representative
Salaries in Gurgaon / Gurugram
based on 35 salaries
₹1.9
L/yr - ₹5
L/yr
At
par with the average Customer Service Representative Salary in India
View more details
Office cab/shuttle
2 total
responses
International/On-site exposure
1 total
response
Free meal
1 total
response
Health insurance
1 total
response
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