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Premium Employer

Sutherland Global Services

Compare

3.6

based on 6.9k Reviews

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Sutherland Global Services Customer Success, Service & Operations Department Mumbai Suburban Reviews

Updated 1 Oct, 2024

Overall Rating

3.7/5

based on 9 reviews

Rating distribution

3 (33.3%)

1 (11.1%)

2 (22.2%)

1 (11.1%)

Category Ratings

3.7

Skill development

3.6

Job security

3.6

Salary

3.5

Company culture

3.5

Promotions

3.4

Work-life balance

3.3

Work satisfaction

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

74% employees reported

Flexible timing

50% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

2.9

Rated by Women

4 reviews

4.2

Rated by Men

5 reviews

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9 reviews found

Sort by: Popular

Accounts Manager in Mumbai Suburban

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Oct 2024

Likes

Nothing

Dislikes

One of the most worst company to work with

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Data Entry Operator in Mumbai Suburban

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Nov 2023

Likes

Very nice company and Environment good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mumbai Suburban

Full Time

Malad Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jun 2022

Likes

Training period is really good you will be the expert

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Like there is none but Improve GTI Service

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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Sales Executive in Mumbai Suburban

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Mar 2021

Likes

Environment of work. Yes there is pressure of work but they also care for the employees most they respect them and there’s not much headache of work I loved the work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Very good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai Suburban

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Jun 2022

Likes

Good management with full of patience and handling employees issues properly

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing i guess because in my whole working period with Sutherland is a beautiful journey which went very smoothly

Work Details

It was nice and memorable

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Mumbai Suburban

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 29 Jun 2022

Likes

Incentives

Dislikes

Management is terrible.

Job security - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Average

Work days: Rotational Shift (Strict Timings)

Senior Associate in Mumbai Suburban

Business Process Outsourcing Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Apr 2022

Likes

NOTHING

Dislikes

If u want to ruin your inner peace then please join

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Hell

Work days: Rotational Shift (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Sutherland Global Services.

Associate - CS Phone in Mumbai Suburban

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 10 Feb 2022

Likes

Work from home

Dislikes

Transperancy issue, less appraisal, not much job appreciation, leaves/off issues and stagnant growth.

Work-life balance - Poor

Work Details

Not upto the mark

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Associate/Senior Associate -(Nontechnical) in Mumbai Suburban

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 01 Apr 2021

Likes

Job security - Good

Dislikes

Salary, growth

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

What people are saying about Sutherland Global Services

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a sme

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Jobs at Sutherland Global Services

View all

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18-25 Yrs

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Hyderabad / Secunderabad

13-19 Yrs

₹ 25-32.5 LPA

Director - Telecommunication Presales

Chennai

13-20 Yrs

Not Disclosed

Enterprise Presales Architect BFSI

Hyderabad / Secunderabad

13-20 Yrs

Not Disclosed

Director WFM

Hyderabad / Secunderabad, Chennai +1

15-18 Yrs

₹ 30-40 LPA

Hiring Talent Acquisition Associates

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1-4 Yrs

Not Disclosed

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Mumbai

7-12 Yrs

Not Disclosed

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Chennai

5-10 Yrs

Not Disclosed

Customer Support Associate

Chennai

0-2 Yrs

₹ 2.5-3.5 LPA

Hiring For International Voice-Process

Mumbai

0-1 Yrs

₹ 3-3.5 LPA

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AmbitionBox has 9 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...Read more

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Sutherland Global Services Salaries in Customer Success, Service & Operations Department in Mumbai Suburban

Senior Customer Service Associate 3 salaries	₹3 L/yr - ₹4 L/yr
Senior Accounts Manager 2 salaries	₹18 L/yr - ₹18 L/yr
Associate Account Manager 2 salaries	₹3.8 L/yr - ₹4.5 L/yr
Senior Associate Manager 2 salaries	₹8.9 L/yr - ₹8.9 L/yr
Senior CSA 1 salary	₹4.2 L/yr - ₹4.2 L/yr