AmbitionBox
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
i
IntouchCX
Comparebased on 1.8k Reviews
Filter reviews by IntouchCX Quality Specialist Reviews
Rating distribution
Category Ratings
Salary
Job security
Skill development
Work-life balance
Work satisfaction
Company culture
Promotions
What employees say about IntouchCX?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
50% employees reported
Flexible timing
25% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
3 reviews
Jobseekers also viewed
5 reviews found
Quality Specialist in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Like every other workplace met a few friendly and encouraging team member.
Dislikes
The company is not at all employee friendly with the worst culture. The hr team and higher management participates in all the event organised by them and they are only part of it. Appreciation and recognition does not reach to the frontline. Once you are promoted, they will make you cry to documents in written. No flexibility to work with everything micromanaged. No consideration to factors like health and family. You are expected to work on weekend without any extra numeration....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Quality Specialist in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Atmosphere
- Skill development - Good
- Job security - Good
Dislikes
Salary and hike percentage annually
- Salary - Poor
- Promotions - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Quality Specialist
Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
For first 6 months it's good, later on your life goes miserable through your work. They ask you Apple fruits from banana tree. How the hell can such miracles happen? They never give you leave even if your own family members die. Even if you die, they ask your dead body to work. No public holidays, no National Holiday, you need to survive with only one week off. After one year they give the salary hike like a hotel bartender's top. Which would be your one day salary, they give that amount as hike after every year you work. Regarding growth opportunities, it's full of racism, you need to be either a Muslim or hindu-choudhary, else forget about growth. Most of the people who are working as managers doesn't even have a bachelor's degree....Read More
Dislikes
Knoah is hell.
- Salary - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Quality Specialist in Hyderabad / Secunderabad
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Management was good
- Skill development - Excellent
Dislikes
Job not secure
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Quality Specialist in Bangalore / Bengaluru
Full Time
Corporate Training Department
Overall Rating
Top trending discussions
Similar Designation Reviews
Quality Analyst in Hyderabad / Secunderabad
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
To be honest nothing
Dislikes
Senior director Bhavani Vora is too much favourable towards and does not give importance to boys and she doesn’t care if the employee is leaving the organisation as you all can see from past 4 months how many QA’s left from QA COE process and in future many are ready to leave just because of the Bhavani vora and coming to AM Lohit purshotham he is a womaniser he flirts and uses girls cheap character. For a better work environment need to change these people and it’s not for my benefit as I’m not working there anymore and for sure I’ll never rejoin but for the better organisation reputation please change the QA COE management...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Quality Analyst in Hyderabad / Secunderabad (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great work culture. Manager is very sensible person.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing much really besides the low package
Quality Analyst in Hyderabad / Secunderabad
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing exciting, full pressure, poor management Doesn’t care about employees
Dislikes
No benefits, hikes, will hire u at less salary
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment is good.
Dislikes
No job security, no timely promotions and don't expect better appraisal, highly work pressure.
- Salary - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Quality Analyst in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Job security - Good
Dislikes
Worst management , poor ethics
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Work satisfaction - Good
Dislikes
Growth is stagnant
- Salary - Poor
- Job security - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like nothing about the company. Very toxic culture and the salary they give is peanuts.
Dislikes
Almost everything. No proper breaks, no buddy support during production. Compliance and RTA will be on the head to get back to support. Cab scheduling are way too worst.. They never come on time. I've seem Almost 100 people under me suffering like this.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Quality Analyst in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The way few managers support and guide you in good path on how to build career as said (being as good leader not as boss)
- Skill development - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
The managers who behave as BOSS and are focused on how to improve there own career and move out by dumping agents
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Visakhapatnam
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best place to work in and we get more opportunities here irrespective of the experience
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nope
Test Engineer in Hyderabad / Secunderabad
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a terrible company and very worthless. The management and leads are of worst ruthless, mainly the HR and their policies are very worst, it's a torture to employees working over there and you'll face these all within just a 6 months to 1 year and they'll wantedly make you resign yourself for their benifits
Dislikes
It's a terrible company and very worthless. The management and leads are of worst ruthless, mainly the HR and their policies are very worst, it's a torture to employees working over there and you'll face these all within just a 6 months to 1 year and they'll wantedly make you resign yourself for their benifits
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Other IntouchCX Reviews
Universal Trainer in Hyderabad / Secunderabad
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good support from the Managers (Training Department). Transport/Travel Allowance Good colleagues.
- Salary - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Limited opportunities for vertical growth. Yearly increment are average.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Technical Support Associate in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is no personal life once you join this organization. They will kill you from inside, no breaks no good leadership no benefits. I was grinded 4 years saved just because of covid and WFH these guys will effect your family too. DO NOT JOIN THIS COMPANY OR YOU WILL DIE...
Dislikes
Go through my above liked things in KNOAH DO NOT JOIN THIS COMPANY THEY WILL KILL YOU FROM INSIDE
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not even a single positpoint. My Only suggestion to all who planning to join Knoah Solutions is PLEASE DONT WASTE YOUR VALUABLE TIME. Choose wisely, it's your career. Mainly girls please don't join here, you won't even get respect for being a women. You might get explanation from the HR for these negative reviews but trust me I faced alit of challenges only because of this organization.
Dislikes
Every male employees including Management are at back of female employees. Even if not intrested they offer bribes if refused then will fire form the office
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company is offering good salary with cab.
- Salary - Excellent
- Skill development - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.
- Job security - Bad
Executive in Bangalore / Bengaluru
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
this is the number 1 third class Behaviour people, they know to call for interview and wait for whole day and the stupid operations manager such an uneducated people they are, they only do not know how to be professional and they are conducting interview.. such a shameless company with shameless people.. i tell people never step into this company and waste your time i think we need to complain this to labor court for sure.....Read More
Dislikes
Totally waste company with uneducated and unprofessional people...
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work related travel: This is a desk job.
E Support Officer in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
No Freedom like any Culutural activities will not be there, No Time gap rest jn between work Except 30 mins break No Rest for employee 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else
- Work satisfaction - Poor
- Company culture - Poor
Customer Care Executive in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Here HR department is cool, you can work with fake experience, give them some money. I made several complaints but of no use.
Dislikes
Never seen HR department so lazy, they don't take any actions against illegal activities. Maybe they are incompetent for the job.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Team Leader in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Top management here are poison. they don't value talent they have their own perception and they keep on believing that.
- Salary - Good
Dislikes
Top Management here are poison. They don't value talent they have their own perception and they keep on believeing that.
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
E Support Officer in Hyderabad / Secunderabad
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much about intouch except cab facility
Dislikes
Strict break timings No consecutive weekoffs Main aim to reach sales targets They don't inform in training and interview but their motto is sales Work pressure No life balance ghost shifts
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior E Support Officer in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time ( even I laughed while writing this but I think it's serious)
Dislikes
If you think this situation cannot get even worse, the company will take it as a challenge! Split weekoffs - 6th day incentives are chump change Need to change company name as PIP 247 they can remove you with in 2-4 weeks or less If needed when January starts Use and throw. No human values
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: With reason you can get Work from home.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
- HQ - Winnipeg, Manitoba, Canada
- BPO
- 1k-5k Employees (India)
Tell us how to improve this page.
IntouchCX Reviews by Designations
- IntouchCX E Support Officer Reviews
- IntouchCX Senior E Support Officer Reviews
- IntouchCX Customer Support Executive Reviews
- IntouchCX Quality Analyst Reviews
- IntouchCX Senior Consultant Reviews
- IntouchCX Team Lead Reviews
- Show more
- IntouchCX Customer Service Executive Reviews
- IntouchCX Senior Associate Reviews
- IntouchCX Chat Support Executive Reviews
- IntouchCX Customer Care Executive Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 5 IntouchCX reviews submitted by IntouchCX employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you. 50% of employees reported the ...working days at IntouchCX as Rotational Shift. 75% employees reported the work timings at IntouchCX as Strict timing. Read more- Home >
- Reviews >
- IntouchCX Reviews >
- IntouchCX Quality Specialist Reviews
Concentrix Corporation
Teleperformance
Foundever
Wipro
