AmbitionBox
Reviews
i
IntouchCX
based on 1.8k Reviews
Rating distribution
Category Ratings
Job security
Work-life balance
Skill development
Company culture
Salary
Work satisfaction
Promotions
Jobseekers also viewed
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Hello all, who are looking for friendly atmosphere to work can join here...... Who are starting their carrier can join here.....
Growth in this company is little slow...
I tho don't want to leave this company but due to some other commitments I have tooooooo.....
Work days: Monday to Friday (Flexible Timings)
Top trending discussions
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
To be honest nothing
Senior director Bhavani Vora is too much favourable towards and does not give importance to boys and she doesn’t care if the employee is leaving the organisation as you all can see from past 4 months how many QA’s left from QA COE process and in future many are ready to leave just because of the Bhavani vora and coming to AM Lohit purshotham he is a womaniser he flirts and uses girls cheap character. For a better work environment need to change these people and it’s not for my benefit as I’m not working there anymore and for sure I’ll never rejoin but for the better organisation reputation please change the QA COE management...Read More
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Great work culture. Manager is very sensible person.
Nothing much really besides the low package
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing exciting, full pressure, poor management Doesn’t care about employees
No benefits, hikes, will hire u at less salary
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Environment is good.
No job security, no timely promotions and don't expect better appraisal, highly work pressure.
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing
Worst management , poor ethics
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Work culture
Growth is stagnant
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
I like nothing about the company. Very toxic culture and the salary they give is peanuts.
Almost everything. No proper breaks, no buddy support during production. Compliance and RTA will be on the head to get back to support. Cab scheduling are way too worst.. They never come on time. I've seem Almost 100 people under me suffering like this.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
The way few managers support and guide you in good path on how to build career as said (being as good leader not as boss)
The managers who behave as BOSS and are focused on how to improve there own career and move out by dumping agents
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Best place to work in and we get more opportunities here irrespective of the experience
Nope
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
It's a terrible company and very worthless. The management and leads are of worst ruthless, mainly the HR and their policies are very worst, it's a torture to employees working over there and you'll face these all within just a 6 months to 1 year and they'll wantedly make you resign yourself for their benifits
It's a terrible company and very worthless. The management and leads are of worst ruthless, mainly the HR and their policies are very worst, it's a torture to employees working over there and you'll face these all within just a 6 months to 1 year and they'll wantedly make you resign yourself for their benifits
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Good support from the Managers (Training Department). Transport/Travel Allowance Good colleagues.
Limited opportunities for vertical growth. Yearly increment are average.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
There is no personal life once you join this organization. They will kill you from inside, no breaks no good leadership no benefits. I was grinded 4 years saved just because of covid and WFH these guys will effect your family too. DO NOT JOIN THIS COMPANY OR YOU WILL DIE...
Go through my above liked things in KNOAH DO NOT JOIN THIS COMPANY THEY WILL KILL YOU FROM INSIDE
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Not even a single positpoint. My Only suggestion to all who planning to join Knoah Solutions is PLEASE DONT WASTE YOUR VALUABLE TIME. Choose wisely, it's your career. Mainly girls please don't join here, you won't even get respect for being a women. You might get explanation from the HR for these negative reviews but trust me I faced alit of challenges only because of this organization.
Every male employees including Management are at back of female employees. Even if not intrested they offer bribes if refused then will fire form the office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Company is offering good salary with cab.
There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
this is the number 1 third class Behaviour people, they know to call for interview and wait for whole day and the stupid operations manager such an uneducated people they are, they only do not know how to be professional and they are conducting interview.. such a shameless company with shameless people.. i tell people never step into this company and waste your time i think we need to complain this to labor court for sure.....Read More
Totally waste company with uneducated and unprofessional people...
Work related travel: This is a desk job.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Good
No Freedom like any Culutural activities will not be there, No Time gap rest jn between work Except 30 mins break No Rest for employee 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Here HR department is cool, you can work with fake experience, give them some money. I made several complaints but of no use.
Never seen HR department so lazy, they don't take any actions against illegal activities. Maybe they are incompetent for the job.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Top management here are poison. they don't value talent they have their own perception and they keep on believing that.
Top Management here are poison. They don't value talent they have their own perception and they keep on believeing that.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing much about intouch except cab facility
Strict break timings No consecutive weekoffs Main aim to reach sales targets They don't inform in training and interview but their motto is sales Work pressure No life balance ghost shifts
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Salary on time ( even I laughed while writing this but I think it's serious)
If you think this situation cannot get even worse, the company will take it as a challenge! Split weekoffs - 6th day incentives are chump change Need to change company name as PIP 247 they can remove you with in 2-4 weeks or less If needed when January starts Use and throw. No human values
Work policy: With reason you can get Work from home.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 1 IntouchCX review submitted by IntouchCX employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if IntouchCX is the right company for you.Concentrix Corporation
Teleperformance
Foundever
Wipro