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3.5

based on 1.4k Reviews

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Fusion CX Customer Service Associate Reviews

based on 92 reviews
Updated 20 Dec, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.4

Work-Life balance

3.4

Job Security

3.3

Company culture

3.3

Salary & Benefits

3.3

Work Satisfaction

2.9

Promotions/Appraisal

Top Mentions in Fusion CX Customer Service Associate Reviews

92 reviews found

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Customer Service Associate Jobs at Fusion CX

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People also ask about Fusion CX's Customer Service Associates

How is Fusion CX to work for?
Fusion CX is rated 3.5 out of 5, based on 92 reviews by employees on AmbitionBox. Fusion CX is known for Skill development which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Fusion CX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Fusion CX?
According to AmbitionBox ratings, Fusion CX employees rate its salary and benefits as 3.3 out of 5. You can know more about Fusion CX Salaries at AmbitionBox
How is the work culture at Fusion CX?
Work culture is rated 3.3 at Fusion CX by 92 employees. While job security is rated 3.4 and work-life balance is rated 3.4 at Fusion CX. Read detailed reviews by employees of Fusion CX on AmbitionBox.
Is work from home available in Fusion CX?
According to AmbitionBox, 18% Fusion CX employees work from home permanently, and 4% work from office 2 days/week (based on 22 AmbitionBox reviews in last 6 months).

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Work Policy for Fusion CX Customer Service Associate

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Workplace policy may vary based on Department, Designation and Location.

based on 22 reviews in last 6 months

Work from office

Work from office

78%
Permanent work from home

Permanent work from home

18%
Hybrid

Hybrid

4%

2 days/week from office

4%

Gender Based Ratings for Fusion CX Customer Service Associate

based on 89 reviews
3.6
Rated by 40 Women

Rated 3.6 for Skill Development and 3.6 for Work-Life Balance

women
3.5
Rated by 49 Men

Rated 3.4 for Skill Development and 3.3 for Work-Life Balance

men

Working Days for Fusion CX Customer Service Associate

based on 92 reviews
Rotational Shift
59%
Monday to Saturday
30%
Other
6%
Monday to Friday
3%
Alternate Saturday off
2%

Work Timings for Fusion CX Customer Service Associate

based on 92 reviews
Flexible timing
Strict (10am - 7pm)
Strict (10am - 7.30pm)
47%
17%
5%
31% employees reported other strict timings

Shift Timings for Fusion CX Customer Service Associate

based on 92 reviews
Day shift
Night shift
97%
3%

Business Travel for Fusion CX Customer Service Associate

based on 92 reviews
No travel
71%
Within city
29%
Fusion CX Customer Service Associate Salary
based on 183 salaries
₹0.9 L/yr - ₹2.8 L/yr
54% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
2 total responses
paternity
Paternity leaves
1 total response
healthInsurance
Health insurance
2 total responses
annualLeaves
Annual leaves
1 total response
+4 more benefits
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