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Firstsource Solutions

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3.7

based on 4.6k Reviews

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Firstsource Solutions Customer Service Executive Reviews

Updated 8 Mar, 2025
Overall Rating
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3.6/5
based on 152 reviews

Rating distribution

Category Ratings

3.6

Company culture

3.6

Job security

3.5

Work-life balance

3.4

Salary

3.4

Work satisfaction

3.3

Skill development

3.0

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What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

51% employees reported

Flexible timing

Flexible timing

65% employees reported

No travel

No travel

62% employees reported

View more detailed insights

Gender based rating

3.7
female

Rated by Women

55 reviews

3.6
male

Rated by Men

84 reviews

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Top Mentions in Firstsource Solutions Customer Service Executive Reviews

152 reviews found

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Career Growth
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dreamyjaadu
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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?
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How is Firstsource Solutions to work for?
Firstsource Solutions is rated 3.6 out of 5, based on 152 reviews by employees on AmbitionBox. Firstsource Solutions is known for Company culture which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 3.4 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 3.6 at Firstsource Solutions by 152 employees. While job security is rated 3.6 and work-life balance is rated 3.5 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.

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Firstsource Solutions Customer Service Executive Reviews by Locations

Firstsource Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 152 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 51% of employees reported the working days at Firstsource Solutions as Rotational Shift. 65% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more
Firstsource Solutions Customer Service Executive Salary
based on 428 salaries
₹1.1 L/yr - ₹6 L/yr
At par with the average Customer Service Executive Salary in India
View more details
Employee Benefits for Firstsource Solutions Customer Service Executive
cab
Office cab/shuttle
9 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
6 total responses
officeGym
Office gym
1 total response
+3 more benefits
Compare Firstsource Solutions with

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