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a quality analyst
5d
Am I getting paid less
I joined the company on Jan’23 as an associate with 3.8 LPA. Later I got promoted as QA on sept’23 and After 1 year I got it in papers on sept’24. Now my pay is 4.5 LPA and my fellow colleagues who joined from different companies are getting 9-14 LPA. What should I do?
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People also ask about First Source's Senior Customer Support Associates
Is First Source a good place to work for Senior Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.5 out of 5 from over 30 employee reviews, it's clear that most senior customer support associates have a below average experience working at First Source. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.1. Read reviews about skill development and career growth on AmbitionBox.
Does First Source pay their Senior Customer Support Associates well?
According to AmbitionBox reviews, First Source senior customer support associates rate their salary and benefits at 2.9 out of 5, based on 30 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about First Source's senior customer support associates salaries here and to read reviews specifically about salary and benefits at First Source for senior customer support associates, click here.
How is the work culture at First Source for Senior Customer Support Associates?
Work culture at First Source for senior customer support associates is rated 3.1 out of 5 by 30 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at First Source for senior customer support associates, click here.
How is the job security at First Source for Senior Customer Support Associates?
Based on 30 reviews on AmbitionBox, First Source's senior customer support associates rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at First Source. To read reviews about job security at First Source for senior customer support associates, click here.
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Gender Based Ratings for First Source Senior Customer Support Associate
based on 30 reviews
Rated by 11
Women
Rated by 19
Men
Working Days for First Source Senior Customer Support Associate
based on 30 reviews
Rotational Shift
55%
Monday to Friday
33%
Monday to Saturday
8%
Alternate Saturday off
4%
Work Timings for First Source Senior Customer Support Associate
based on 30 reviews
Flexible timing
Strict (6.30pm - 4.30am)
Strict (8.30pm - 5.30am)
59%
7%
7%
27% employees reported other strict timings
Shift Timings for First Source Senior Customer Support Associate
based on 30 reviews
Night shift
Day shift
50%
50%
Business Travel for First Source Senior Customer Support Associate
based on 30 reviews
No travel
76%
Within city
19%
Within country
5%
17%
less
than the average Senior Customer Support Associate Salary in India
View more details
Health insurance
1 total
response
Job/Soft skill training
3 total
responses
Cafeteria
3 total
responses
Retirement benefits
0 total
responses
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