First Source Senior Customer Support Associate Reviews
based on 5 reviews
Updated 5 Jul, 2023
Overall Rating
2.5/5
How AmbitionBox ratings work?
Category Ratings
3.5
Skill development
3.1
Company culture
2.9
Salary & Benefits
2.8
Work Satisfaction
2.7
Job Security
2.7
Work-Life balance
2.1
Promotions/Appraisal
First Source is rated
2.5 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
First Source is rated
2.5 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in First Source Senior Customer Support Associate Reviews
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5 reviews found
for
"job security"
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Senior Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 05 Jul 2023
Likes
Good working environment and colleagues
Dislikes
No job security I lost my job because of the so called TL lots of politics and HR and manager knew that it was TL's mistake but still they fired me.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Comcast Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Jan 2023
Likes
They removed me because of unknown reason... During training suddenly trainer asked to leave the meet... I asked why should i supposed to leave she said you can ask hr im not the correct person to tell this... When i reach to hr they said some underlying issue is there so we are holding you... After 2 3 days they just said there is some issues in verification so you can leave the company... Is this the way they treat employees.... Here security people are more responsible and strict then hrs... Just a sh** company...Read More
Work related travel: This job involves
Travel Within City.
Senior Customer Support Associate in
BTG Tech park Brookfield
Full Time
·
Health Insurance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 09 Jul 2022
Likes
Company environment is godd enough
Dislikes
There is no job security for this role
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Customer Support Associate in
Chennai
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Jan 2021
Likes
TL and managers are easily accessible to the employee... we can address our issue to them at any point of time... job security is good... ladies r not permitted to sit inside d premises after 6.30 max by 7pm...
Dislikes
career growth is very slow process... cafeteria of company is not upto the mark...
People also ask about First Source's Senior Customer Support Associates
Is First Source a good place to work for Senior Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.5 out of 5 from over 5 employee reviews, it's clear that most senior customer support associates have a below average experience working at First Source. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.1. Read reviews about skill development and career growth on AmbitionBox.
Does First Source pay their Senior Customer Support Associates well?
According to AmbitionBox reviews, First Source senior customer support associates rate their salary and benefits at 2.9 out of 5, based on 5 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about First Source's senior customer support associates salaries here and to read reviews specifically about salary and benefits at First Source for senior customer support associates, click here.
How is the work culture at First Source for Senior Customer Support Associates?
Work culture at First Source for senior customer support associates is rated 3.1 out of 5 by 5 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at First Source for senior customer support associates, click here.
How is the job security at First Source for Senior Customer Support Associates?
Based on 5 reviews on AmbitionBox, First Source's senior customer support associates rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at First Source. To read reviews about job security at First Source for senior customer support associates, click here.
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First Source Senior Customer Support Associate Reviews by Locations