Upload Button Icon Add office photos
Filter reviews by

Firstsource Solutions Senior Customer Service Executive Mumbai Reviews

Updated 12 Dec, 2024
Overall Rating
write
3.6/5
based on 28 reviews

Rating distribution

Category Ratings

4.1

Skill development

3.9

Work satisfaction

3.8

Company culture

3.8

Job security

3.8

Work-life balance

3.3

Salary

3.3

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

57% employees reported

Flexible timing

Flexible timing

83% employees reported

No travel

No travel

57% employees reported

Gender based rating

2.8
female

Rated by Women

7 reviews

3.9
male

Rated by Men

16 reviews

Jobseekers also viewed

3.6
 • 37.8k reviews
3.7
 • 51.5k reviews
3.7
 • 86.8k reviews
3.5
 • 34.9k reviews
3.5
 • 34.1k reviews
3.9
 • 54.4k reviews
3.8
 • 48.5k reviews
3.7
 • 40.2k reviews
4.0
 • 21.5k reviews
3.8
 • 20.3k reviews
3.9
 • 28.4k reviews
3.8
 • 25.7k reviews
4.6
 • 21.8k reviews
3.4
 • 10.8k reviews
3.7
 • 9.4k reviews
3.7
 • 8.6k reviews
3.9
 • 6.8k reviews
3.8
 • 4.8k reviews
3.5
 • 2.6k reviews
3.6
 • 1.9k reviews
Top Mentions in Firstsource Solutions Senior Customer Service Executive Mumbai Reviews

28 reviews found

Sort by: Popular
Logo
You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Claim your company page and respond to reviews as an employer.

People also ask about Firstsource Solutions, Mumbai Senior Customer Service Executives

Is Firstsource Solutions, Mumbai a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 28 employee reviews, it's clear that most senior customer service executives have an average experience working at Firstsource Solutions, Mumbai. Skill development holds the highest rating at 4.1, while salary is rated the lowest amongst all factors at 3.3. Read reviews about skill development and salary on AmbitionBox.
Does Firstsource Solutions, Mumbai pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Firstsource Solutions, Mumbai senior customer service executives rate their salary and benefits at 3.3 out of 5, based on 28 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions, Mumbai's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions, Mumbai for senior customer service executives, click here .
How is the work culture at Firstsource Solutions, Mumbai for Senior Customer Service Executives?
Work culture at Firstsource Solutions, Mumbai for senior customer service executives is rated 3.8 out of 5 by 28 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Firstsource Solutions, Mumbai for senior customer service executives, click here .
How is the job security at Firstsource Solutions, Mumbai for Senior Customer Service Executives?
Based on 28 reviews on AmbitionBox, Firstsource Solutions, Mumbai's senior customer service executives rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions, Mumbai. To read reviews about job security at Firstsource Solutions, Mumbai for senior customer service executives, click here .

Tell us how to improve this page.

10% less than the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
4 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
1 total response
meal
Cafeteria
4 total responses
+2 more benefits
Compare Firstsource Solutions with

Infosys

3.6
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

HCLTech

3.5
Compare
write
Rate your company