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Firstsource Solutions

Compare

based on 4.5k Reviews

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4.5k
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22.1k
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Filter reviews by

Firstsource Solutions Jalandhar Reviews

Updated 26 Jul, 2021

Overall Rating

4.4/5

based on 22 reviews

Rating distribution

5

14 (63.6%)

4

4 (18.2%)

3

2 (9.1%)

2

0 (0%)

1

2 (9.1%)

Category Ratings

4.3

Company culture

4.2

Skill development

3.9

Salary

3.9

Work-life balance

3.8

Job security

3.8

Work satisfaction

3.1

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

44% employees reported

Flexible timing

65% employees reported

No travel

65% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

5 reviews

4.3

Rated by Men

11 reviews

Firstsource Solutions is rated 4.4 out of 5 stars on AmbitionBox, based on 22 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction ... Read more

Firstsource Solutions is rated 4.4 out of 5 stars on AmbitionBox, based on 22 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

22 reviews found

Sort by: Popular

Customer Service Representative in Jalandhar

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 24 Jun 2019

Likes

Not bad

Dislikes

Not future no career

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Supervisor in Jalandhar

Na Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

2.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 Oct 2019

Likes

Salary on time🙂

Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No

Job security - Poor
Promotions - Bad

Work Details

Senior supervisor

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Firstsource Solutions

View All

a soft skills trainer

New Job (Things to take care of)

Hii Folks, I'm switching my company and it's my first switch. I'm switching to MNC (Firstsource). Can you tell me what things and details I should take care of or ask before joining the company? Your suggestions are highly appreciated and required buddies!

Got a question about Firstsource Solutions?

Ask anonymously on communities.

Manager Call Quality and Training in Jalandhar

Call Quality & Training Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Sep 2017

Likes

I enjoyed to work with this organization.very cultured , well focused, strategic planning , employee centric .

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Did not observe such thing during my 1 year

Work Details

I was managing the entire Call Quality & Training functions.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Top Firstsource Solutions Interview Questions

asked in RPA Developer interview

Q1. What are the contents in PDD and SDD that are relevant for RPA developer ?

View answer (1)

asked in Customer Service Associate interview

Q2. Do you know the english well and have a skill of computer

View answer (1)

Get interview-ready with top interview questions

View all 87 questions

asked in Senior Associate interview

Q3. How many languages can you speak ?

View answers (2)

asked in Customer Support Executive interview

Q4. What is your decision making skills?

View answers (2)

asked in Business Analyst interview

Q5. R u a fresher nd r u passed out in ths yr itself

View answer (1)

Nester in Jalandhar

Airtel Bpo Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 02 Oct 2019

Likes

Yes

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Promotion and targets

Work Details

I was nester I was trained new employees after their complete training

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Jalandhar

Trading, Asset & Wealth Management Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Aug 2017

Likes

TEAM MATES C

Salary - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

CAREER GROWTH SALARY/APPRAISAL INNOVATION

Work Details

GOOD

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Jalandhar

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 May 2018

Likes

Everything is Good

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Know more about Firstsource Solutions Jalandhar

Team Lead Operations in Jalandhar

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Mar 2018

Likes

It was a very great full experience for me,i have learnt many things there for my carrier.But for new internal promoted employees salary is not good

Skill development - Good
Job security - Good

Dislikes

No

Work Details

I had worked there as a team leader Operations

Work days: Monday to Saturday (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Customer Care Executive in Jalandhar

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 02 Nov 2017

Likes

security, salary,environment

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

no

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Process Leader in Jalandhar

Operation Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Aug 2017

Likes

It was nice to work with such company, gud learning, great opportunities of growth, gud working environment allover great working there.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Leave policy

Work Details

Iam handling team of 25 plus associate there shrinkage, attrition, rostering and all over performance with regular updates on product

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Custmar care in Jalandhar

Custmar care Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jun 2019

Likes

Its good company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

General Manager Operations in Jalandhar

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Mar 2018

Likes

Culture

Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Lack of transparency

Costmer Exutive in Jalandhar

punjabi,himachal,rajsthan,hariyana. delhi, Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 Mar 2019

Likes

attmosphere like friendly

Salary - Good
Skill development - Good
Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

behaviour about seniores dislike.

Work Details

it is good and about the people nice nature

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

games like table tennis

Senior Executive in Jalandhar

CSA Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Nov 2018

Likes

Call for customer salution, skills devlop, cateria, and the company is openly friendly, our all problem salution, i have work in our team, team mannagement. Etc. Thanku

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

NA

Work Details

I have work on 2 years.. The cimpany is excilent

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

C.S.A in Jalandhar

customer support associate Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 May 2019

Likes

the company was good,it provides several bonuses,comp-offs to employees as well which result in an increase in monthly salary.

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

The company was overtaken by othe company which end up in closing of it .Due to this hundreds of employees lost thier jobs so we can say there was not a surity for job.

Work Details

it was interested enough .

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Jalandhar

Calling Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 13 Aug 2019

Likes

Good

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good

Dislikes

Due to few people

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Associate in Jalandhar

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 21 Jan 2019

Likes

It's environment, it's fully trusted and secure.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Traveling some time cabs are short in the counting they prefer firstly team leader than candidate girls. Some time it's full u have to wait long time

Work Details

It's all good.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

RCC Associates in Jalandhar

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Apr 2019

Likes

I like the employee re-hire policy here.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The pressure if work was very high at my time period

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Executive in Jalandhar

Call Center Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jun 2018

Likes

Everything was excellent and unforgettable.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There was nothing to dislike.

Work Details

Exciting

Work timings: Flexible Timings

Work related travel: This is a desk job.

Analyst in Jalandhar

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Jul 2021

Likes

Excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less internal job posting

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Senior Operations Manager in Jalandhar

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Jul 2019

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Claim your company page and respond to reviews as an employer.

Jobs at Firstsource Solutions

Hiring Freshers at Firstsource - International BPO!!

Chennai

0-1 Yrs

₹ 1-3 LPA

Hiring Freshers !! Firstsource !! International Voice !!

Chennai

0-1 Yrs

₹ 2-3 LPA

International Chat Process - Non Voice

Mumbai, Mumbai Suburban +1

₹ 2-3.5 LPA

Back Office Executive

Mumbai, Mumbai Suburban

₹ 1-2.25 LPA

International Chat Process - Non Voice

Mumbai, Mumbai Suburban +1

0-2 Yrs

₹ 2-3.5 LPA

Back Office Executive

Mumbai, Mumbai Suburban

0-1 Yrs

₹ 1-2.25 LPA

Mega Walk-in drive For Freshers in Firstsource solutions!!!!

Chennai

Not Disclosed

Voice Associate

Mumbai, Mumbai Suburban

1-5 Yrs

₹ 3.25-4.5 LPA

Customer Support Associate - Freshers!!

Chennai

0-1 Yrs

₹ 1-2 LPA

Hiring Freshers !! Firstsource !! International Voice!! AR Callers !!

Chennai

0-1 Yrs

₹ 2-3 LPA

More about working at Firstsource Solutions

HQ - Mumbai, Maharashtra, India
BPO
10k-50k Employees (India)
Public

Tell us how to improve this page.

Firstsource Solutions Reviews by Locations

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Firstsource Solutions Gandhinagar Reviews
Firstsource Solutions Bhopal Reviews
Firstsource Solutions Siliguri Reviews
Show more
Firstsource Solutions Navi Mumbai Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 22 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ... 44% of employees reported the working days at Firstsource Solutions as Monday to Saturday. 65% employees reported the work timings at Firstsource Solutions as Flexible timing. Read more

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Firstsource Solutions Jalandhar Reviews

Firstsource Solutions Salaries in Jalandhar

Customer Care Executive 4 salaries	₹1.8 L/yr - ₹4.4 L/yr
Caller 1 salary	₹0.8 L/yr - ₹0.8 L/yr

Explore more salaries

Employee Benefits at Firstsource Solutions Jalandhar

Office cab/shuttle

5 total responses

Health insurance

2 total responses

Job/Soft skill training

7 total responses

Cafeteria

4 total responses

+1 more benefit

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