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First Source

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based on 4.3k Reviews

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First Source Customer Service Advisor Mumbai Reviews

based on 4 reviews

Updated 27 Feb, 2023

Overall Rating

3.0/5

How AmbitionBox ratings work?

Category Ratings

4.3

Work-Life balance

3.6

Company culture

3.6

Skill development

3.0

Job Security

2.3

Salary & Benefits

2.3

Promotions/Appraisal

2.3

Work Satisfaction

4 reviews found

Sort by: Popular

Customer Service Advisor in Mumbai

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 27 Feb 2023

Likes

Working environment

Dislikes

Salary Little to no increament No support Incentives structure changes again and again No growth

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Advisor in Mumbai

Full Time

·

CSA Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Jan 2022

Likes

The policies and the work environment of the company

Dislikes

There’s Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about First Source

View All

a quality analyst

Am I getting paid less

I joined the company on Jan’23 as an associate with 3.8 LPA. Later I got promoted as QA on sept’23 and After 1 year I got it in papers on sept’24. Now my pay is 4.5 LPA and my fellow colleagues who joined from different companies are getting 9-14 LPA. What should I do?

Got a question about First Source?

Ask anonymously on communities.

Customer Service Advisor in Mumbai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Nov 2018

Likes

The company has got a very friendly environment. One can balance work and life. The colleagues come from various background and we use to work in collaboration. I also like that the company is open to re hire ex employees.

Dislikes

No dislikes towards this company.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Advisor in Mumbai

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 14 Jun 2019

Likes

Nothing

Dislikes

Everything

Work Details

Boring

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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First Source Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 First Source reviews submitted by First Source employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if First Source is the right company for you. 50% of employees repo...Read more

Home >
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First Source Reviews >
First Source Customer Service Advisor Mumbai Reviews

Working Days for First Source Customer Service Advisor Mumbai

based on 4 reviews

Rotational Shift

50%

Monday to Friday

25%

Other

25%

Work Timings for First Source Customer Service Advisor Mumbai

based on 4 reviews

Flexible timing

Strict (2pm - 11pm)

75%

25%

Shift Timings for First Source Customer Service Advisor Mumbai

based on 4 reviews

Day shift

100%

Business Travel for First Source Customer Service Advisor Mumbai

based on 4 reviews

No travel

50%

Within city

50%

First Source Customer Service Advisor Salaries in Mumbai

based on 17 salaries

₹1.8 L/yr - ₹4.8 L/yr

11% more than the average Customer Service Advisor Salary in India

View more details

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