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Firstsource Solutions

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3.7

based on 4.6k Reviews

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Firstsource Solutions Customer Service Advisor Mumbai Reviews

Updated 27 Feb, 2023

Overall Rating

3.0/5

based on 4 reviews

Rating distribution

2 (50.0%)

0 (0%)

1 (25.0%)

Category Ratings

4.3

Work-life balance

3.6

Company culture

3.6

Skill development

3.0

Job security

2.3

Salary

2.3

Promotions

2.3

Work satisfaction

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Flexible timing

75% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

3.0

Rated by Men

3 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

4 reviews found

Sort by: Popular

Customer Service Advisor in Mumbai

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 27 Feb 2023

Likes

Working environment

Work-life balance - Good

Dislikes

Salary Little to no increament No support Incentives structure changes again and again No growth

Salary - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Service Advisor in Mumbai

Full Time

CSA Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jan 2022