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Cogent E Services

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3.3

based on 2.9k Reviews

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Cogent E Services Customer Service Associate Reviews

Updated 19 Feb, 2025
Overall Rating
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2.9/5
based on 301 reviews

Rating distribution

Category Ratings

2.9

Job security

2.9

Skill development

2.7

Company culture

2.7

Work-life balance

2.7

Work satisfaction

2.5

Salary

2.4

Promotions

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

79% employees reported

Rotational Shift

Rotational Shift

66% employees reported

Flexible timing

Flexible timing

43% employees reported

No travel

No travel

69% employees reported

View more detailed insights

Gender based rating

3.0
female

Rated by Women

77 reviews

2.8
male

Rated by Men

203 reviews

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Top Mentions in Cogent E Services Customer Service Associate Reviews

301 reviews found

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Top Cogent E Services Customer Service Associate Interview Questions

asked in Customer Service Associate interview
Q1. Ctrl+z= undo Ctrl+x=cut Ctrl+v=paste Ctrl+A= select all Ctrl+c=copy
View answer (1)
asked in Customer Service Associate interview
Q2. Tell me computer shortcut keys
View answers (2)
asked in Customer Service Associate interview
Q3. what do you know about insurance
View answer (1)
asked in Customer Service Associate interview
Q4. Sell this pen .
View answer (1)
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Top trending discussions

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Day to Day Office
2w (edited)
greatking
·
A Team Lead
From PIP to Promotion – The Greatest Jugaad Story Ever!
Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇
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More about working at Cogent E Services

People also ask about Cogent E Services's Customer Service Associates

How is Cogent E Services to work for?
Cogent E Services is rated 2.9 out of 5, based on 301 reviews by employees on AmbitionBox. Cogent E Services is known for Job security which is rated at the top and given a rating of 2.9. However, Career growth is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at Cogent E Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent E Services?
According to AmbitionBox ratings, Cogent E Services employees rate its salary and benefits as 2.5 out of 5. You can know more about Cogent E Services Salaries at AmbitionBox
How is the work culture at Cogent E Services?
Work culture is rated 2.7 at Cogent E Services by 301 employees. While job security is rated 2.9 and work-life balance is rated 2.7 at Cogent E Services. Read detailed reviews by employees of Cogent E Services on AmbitionBox.
Is work from home available in Cogent E Services?
According to AmbitionBox, 9% Cogent E Services employees work from home permanently, and 2% work from office 2 days/week (based on 42 AmbitionBox reviews in last 6 months).

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Cogent E Services Customer Service Associate Reviews by Locations

Cogent E Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 301 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 66% ...of employees reported the working days at Cogent E Services as Rotational Shift. 57% employees reported the work timings at Cogent E Services as Strict timing. Read more
Cogent E Services Customer Service Associate Salary
based on 968 salaries
₹1 L/yr - ₹5 L/yr
22% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Cogent E Services Customer Service Associate
cab
Office cab/shuttle
6 total responses
freemeal
Free meal
2 total responses
retirement
Retirement benefits
1 total response
stock
Stock options
1 total response
+16 more benefits
Compare Cogent E Services with

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