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Cogent E Services Customer Service Executive Reviews

based on 193 reviews
Updated 28 Dec, 2024

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.0

Skill development

2.8

Work Satisfaction

2.8

Work-Life balance

2.8

Company culture

2.7

Salary & Benefits

2.7

Job Security

2.6

Promotions/Appraisal

Top Mentions in Cogent E Services Customer Service Executive Reviews

193 reviews found

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People also ask about Cogent E Services's Customer Service Executives

How is Cogent E Services to work for?
Cogent E Services is rated 3.1 out of 5, based on 193 reviews by employees on AmbitionBox. Cogent E Services is known for Skill development which is rated at the top and given a rating of 3.0. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Cogent E Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Cogent E Services?
According to AmbitionBox ratings, Cogent E Services employees rate its salary and benefits as 2.7 out of 5. You can know more about Cogent E Services Salaries at AmbitionBox
How is the work culture at Cogent E Services?
Work culture is rated 2.8 at Cogent E Services by 193 employees. While job security is rated 2.7 and work-life balance is rated 2.8 at Cogent E Services. Read detailed reviews by employees of Cogent E Services on AmbitionBox.
Is work from home available in Cogent E Services?
According to AmbitionBox, 14% Cogent E Services employees work from home permanently (based on 22 AmbitionBox reviews in last 6 months).

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Work Policy for Cogent E Services Customer Service Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 22 reviews in last 6 months

Work from office

Work from office

82%
Permanent work from home

Permanent work from home

14%
Hybrid

Hybrid

4%

Other hybrid work policies

4%

Gender Based Ratings for Cogent E Services Customer Service Executive

based on 179 reviews
3.2
Rated by 60 Women

Rated 3.1 for Work Satisfaction and 2.9 for Skill Development

women
3.0
Rated by 119 Men

Rated 3.0 for Skill Development and 2.9 for Work-Life Balance

men

Working Days for Cogent E Services Customer Service Executive

based on 193 reviews
Rotational Shift
61%
Monday to Saturday
22%
Other
8%
Monday to Friday
5%
Alternate Saturday off
4%

Work Timings for Cogent E Services Customer Service Executive

based on 193 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
49%
19%
6%
26% employees reported other strict timings

Shift Timings for Cogent E Services Customer Service Executive

based on 193 reviews
Day shift
Night shift
93%
7%

Business Travel for Cogent E Services Customer Service Executive

based on 193 reviews
No travel
66%
Within city
27%
Within country
5%
International travel
2%
Cogent E Services Customer Service Executive Salary
based on 581 salaries
₹1 L/yr - ₹4.1 L/yr
22% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
4 total responses
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
12 total responses
+2 more benefits
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