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Cogent E Services Customer Service Executive Reviews

Updated 28 Mar, 2025
Overall Rating
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3.1/5
based on 208 reviews

Rating distribution

Category Ratings

3.0

Skill development

2.9

Salary

2.8

Company culture

2.8

Job security

2.8

Work-life balance

2.8

Work satisfaction

2.7

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What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

91% employees reported

Rotational Shift

Rotational Shift

61% employees reported

Flexible timing

Flexible timing

51% employees reported

No travel

No travel

67% employees reported

Gender based rating

3.1
female

Rated by Women

65 reviews

3.1
male

Rated by Men

129 reviews

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Top Mentions in Cogent E Services Customer Service Executive Reviews

208 reviews found

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People also ask about Cogent E Services's Customer Service Executives

Is Cogent E Services a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 208 employee reviews, it's clear that most customer service executives have an average experience working at Cogent E Services. Skill development holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about skill development and career growth on AmbitionBox.
Does Cogent E Services pay their Customer Service Executives well?
According to AmbitionBox reviews, Cogent E Services customer service executives rate their salary and benefits at 2.9 out of 5, based on 208 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's customer service executives salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer service executives, click here .
How is the work culture at Cogent E Services for Customer Service Executives?
Work culture at Cogent E Services for customer service executives is rated 2.8 out of 5 by 208 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services for customer service executives, click here .
How is the job security at Cogent E Services for Customer Service Executives?
Based on 208 reviews on AmbitionBox, Cogent E Services's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services. To read reviews about job security at Cogent E Services for customer service executives, click here .
Is work from home available to Customer Service Executives at Cogent E Services?
According to 21 AmbitionBox reviews, Cogent E Services does not currently offer any work-from-home options to customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Cogent E Services Customer Service Executive Salary
based on 587 salaries
₹1 L/yr - ₹4.4 L/yr
23% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
4 total responses
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
12 total responses
+2 more benefits
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