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Teleperformance B.P.O Interview Questions and Answers

Updated 6 Jun 2024

Teleperformance B.P.O Interview Experiences

4 interviews found

B.P.O Interview Questions & Answers

user image Anonymous

posted on 31 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is BPO . What is inbound outbound
  • Ans. 

    BPO stands for Business Process Outsourcing. Inbound refers to receiving calls while outbound refers to making calls.

    • BPO involves outsourcing non-core business functions to a third-party provider

    • Inbound refers to handling incoming calls from customers or clients

    • Outbound refers to making calls to customers or clients for sales or marketing purposes

    • Examples of BPO services include customer support, technical support, and...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please go through all the questions before u going for the interview

B.P.O Interview Questions & Answers

user image Anonymous

posted on 6 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Your introduction

B.P.O Interview Questions Asked at Other Companies

asked in Anyone
Q1. What about BPO and it's use ?
asked in Startek
Q2. Self and How to convince customer explain
Q3. Can You Tell Me About UP Few District Name
Q4. What is BPO . What is inbound outbound
asked in BPO+
Q5. How will you handle your customer

B.P.O Interview Questions & Answers

user image Anonymous

posted on 28 Dec 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. We have to call the person who came for interview and we have to explain the company policy and check body language
  • Q2. Any experience how many years you worked with them what is the reason for living that company

Interview Preparation Tips

Topics to prepare for Teleperformance B.P.O interview:
  • Checkpoint
  • Working hours
Interview preparation tips for other job seekers - I hope that keep going like this and don't do any polt

B.P.O Interview Questions & Answers

user image Anonymous

posted on 6 May 2019

Interview Questionnaire 

3 Questions

  • Q1. Introduction
  • Q2. Speak for one minute on any topic whatever they will give you
  • Q3. Tell me five things about your home town

Interview Preparation Tips

Round: Resume Shortlist
Experience: English fluency

Round: Resume Shortlist
Experience: client interview

Teleperformance interview questions for designations

 Team Lead Operations

 (22)

 Process Trainer

 (5)

 Sr.CCE

 (5)

 Senior Customer Support Executive

 (5)

 Senior CSA

 (5)

 Senior Customer Service Representative

 (5)

 Assistant Manager Customer Care

 (4)

 Associate Voice

 (3)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Talk about women empowerment
Round 3 - Aptitude Test 

Logical reasoning, Basic grammer

Round 4 - Typing Test 

(1 Question)

  • Q1. Self introduction, some basic mathematical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what you're speaking
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction
Round 3 - HR 

(1 Question)

  • Q1. Easy questions about job purpose
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Sep 2024. There were 4 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself then role and responsibilities
  • Q2. What makes you switch from an existing company to our company?
  • Ans. 

    I am looking for a new challenge and growth opportunities in a company known for its strong reputation and positive work culture.

    • Seeking new challenges and growth opportunities

    • Attracted to company's strong reputation

    • Interested in positive work culture

    • Possibility of career advancement

    • Better salary or benefits package

  • Answered by AI
  • Q3. Tell me about your previous company experience?
Round 2 - One-on-one 

(4 Questions)

  • Q1. Can spell your full name, place, contact number and address?
  • Ans. 

    Yes, I can spell my full name, place, contact number, and address.

    • Full Name: John Doe

    • Place: New York City

    • Contact Number: 555-555-5555

    • Address: 123 Main Street, Apt 1A, New York, NY 10001

  • Answered by AI
  • Q2. Tell which one you like either college life or working life?
  • Ans. 

    I prefer working life over college life due to the sense of accomplishment and independence it provides.

    • Working life offers financial stability and independence

    • College life can be stressful with exams and assignments

    • In working life, you can see the direct impact of your efforts on your career growth

    • Working life allows for more freedom to make decisions and take ownership of projects

  • Answered by AI
  • Q3. Tell about feminizam?
  • Ans. 

    Feminism is a social and political movement advocating for equal rights and opportunities for women.

    • Feminism aims to challenge and dismantle gender-based discrimination and inequality.

    • It seeks to empower women and promote gender equality in various aspects of society, including politics, economics, and culture.

    • Feminism encompasses a wide range of perspectives and approaches, including liberal feminism, radical feminism...

  • Answered by AI
  • Q4. It's an general topic, you guys need to prepare and communicate well. Then eagerly seeking accent and tone
Round 3 - Aptitude Test 

Calculation regarding percentage

Round 4 - Assignment 

One to one, handling US client and need to repeat the sentence and rearrange the sentence. Listening skill is important

Interview Preparation Tips

Interview preparation tips for other job seekers - I recently had an interview for the AR Caller position. Although the process initially took a while to start, they eventually began and carried out a thorough filtering process. They were focused on finding candidates who could effectively handle US clients. Dharun was really helpful, even though I couldn’t make it on time; I requested to reschedule for the afternoon, and he kindly made it possible. The HR team's attitude was impressive, from the way they communicated to the guidance they provided. They handled everything smoothly and clearly explained the roles and responsibilities as I progressed to the second round.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your experience during the one-on-one round with the manager?
  • Ans. 

    The one-on-one round with the manager was insightful and engaging.

    • Discussed my previous experience in customer support

    • Answered situational questions on handling difficult customers

    • Received feedback on communication skills and problem-solving abilities

  • Answered by AI
  • Q2. Basically check communication
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous company
  • Q2. How much package that I am expecting

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you for wasting my entire day for the interview. This company make me wait for almost 10 hours in the office for 3 rounds of interview and they said I got selected and even discussed about the job role and about package as well I accepted every norm of the company but at the end after manager round which I performed well they said I can leave for the day coz I am not selected this is ridiculous and if any candidate who is attending a walk in please carry food and power banks for you mobiles it is must
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your understanding of the job description?

Teleperformance Interview FAQs

How many rounds are there in Teleperformance B.P.O interview?
Teleperformance interview process usually has 1-2 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in Teleperformance B.P.O interview?

Some of the top questions asked at the Teleperformance B.P.O interview -

  1. What is BPO . What is inbound outbo...read more
  2. We have to call the person who came for interview and we have to explain the co...read more

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based on 2 Teleperformance interviews
Company Website
WalkIn
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Teleperformance B.P.O Salary
based on 168 salaries
₹1 L/yr - ₹6 L/yr
24% more than the average B.P.O Salary in India
View more details

Teleperformance B.P.O Reviews and Ratings

based on 58 reviews

3.9/5

Rating in categories

3.8

Skill development

3.3

Work-Life balance

3.3

Salary & Benefits

3.7

Job Security

3.8

Company culture

3.3

Promotions/Appraisal

3.5

Work Satisfaction

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