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Teleperformance Tele Caller Interview Questions and Answers

Updated 7 Nov 2021

Teleperformance Tele Caller Interview Experiences

1 interview found

Tele Caller Interview Questions & Answers

user image Anonymous

posted on 7 Nov 2021

I applied via Referral and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself?, customer handling and some insurance question

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall interview is very nice👍 confidence and communications important

Interview questions from similar companies

I applied via Walk-in and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is collection.?
  • Ans. 

    Collection refers to the process of recovering unpaid debts from borrowers.

    • Collection is a crucial part of the lending process.

    • It involves contacting borrowers who have failed to make payments on their loans.

    • The goal of collection is to recover the unpaid debt and bring the account up to date.

    • Collection can be done in-house or outsourced to a third-party agency.

    • Examples of collection methods include phone calls, letter

  • Answered by AI
  • Q2. What is different between credit card and debit card.
  • Ans. 

    Credit card allows you to borrow money while debit card uses your own money from your bank account.

    • Credit card allows you to borrow money from the bank while debit card uses your own money from your bank account.

    • Credit card charges interest on the borrowed amount while debit card does not.

    • Credit card has a credit limit while debit card has a spending limit based on the available balance in your account.

    • Credit card can ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions are esay but I give some answers because I'm not fully prepared for interview so that all you can clear interview before you prepare some releted questions....

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self?
  • Q2. Why did you join this company?

Interview Preparation Tips

Round: Resume Shortlist
Experience: Qualifications and experience

Round: Test
Experience: Typing

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Sep 2024. There were 4 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself then role and responsibilities
  • Q2. What makes you switch from an existing company to our company?
  • Ans. 

    I am looking for a new challenge and growth opportunities in a company known for its strong reputation and positive work culture.

    • Seeking new challenges and growth opportunities

    • Attracted to company's strong reputation

    • Interested in positive work culture

    • Possibility of career advancement

    • Better salary or benefits package

  • Answered by AI
  • Q3. Tell me about your previous company experience?
Round 2 - One-on-one 

(4 Questions)

  • Q1. Can spell your full name, place, contact number and address?
  • Ans. 

    Yes, I can spell my full name, place, contact number, and address.

    • Full Name: John Doe

    • Place: New York City

    • Contact Number: 555-555-5555

    • Address: 123 Main Street, Apt 1A, New York, NY 10001

  • Answered by AI
  • Q2. Tell which one you like either college life or working life?
  • Ans. 

    I prefer working life over college life due to the sense of accomplishment and independence it provides.

    • Working life offers financial stability and independence

    • College life can be stressful with exams and assignments

    • In working life, you can see the direct impact of your efforts on your career growth

    • Working life allows for more freedom to make decisions and take ownership of projects

  • Answered by AI
  • Q3. Tell about feminizam?
  • Ans. 

    Feminism is a social and political movement advocating for equal rights and opportunities for women.

    • Feminism aims to challenge and dismantle gender-based discrimination and inequality.

    • It seeks to empower women and promote gender equality in various aspects of society, including politics, economics, and culture.

    • Feminism encompasses a wide range of perspectives and approaches, including liberal feminism, radical feminism...

  • Answered by AI
  • Q4. It's an general topic, you guys need to prepare and communicate well. Then eagerly seeking accent and tone
Round 3 - Aptitude Test 

Calculation regarding percentage

Round 4 - Assignment 

One to one, handling US client and need to repeat the sentence and rearrange the sentence. Listening skill is important

Interview Preparation Tips

Interview preparation tips for other job seekers - I recently had an interview for the AR Caller position. Although the process initially took a while to start, they eventually began and carried out a thorough filtering process. They were focused on finding candidates who could effectively handle US clients. Dharun was really helpful, even though I couldn’t make it on time; I requested to reschedule for the afternoon, and he kindly made it possible. The HR team's attitude was impressive, from the way they communicated to the guidance they provided. They handled everything smoothly and clearly explained the roles and responsibilities as I progressed to the second round.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. What’s your favourite place in Chennai and why ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is inclusive and denial?
  • Ans. 

    Inclusive and denial are terms used in accounts receivable to describe payment statuses.

    • Inclusive refers to payments that have been received and applied to the account.

    • Denial refers to payments that have been rejected or not received.

    • Inclusive payments are typically marked as 'Paid' or 'Received' in the system.

    • Denial payments may require further investigation or follow-up with the payer.

    • Understanding the status of paym...

  • Answered by AI
  • Q2. What is Authorization??
  • Ans. 

    Authorization is the process of obtaining permission or approval to perform a specific action or access certain information.

    • Authorization is necessary for accessing sensitive data or performing certain tasks.

    • It involves verifying the identity and permissions of an individual or entity.

    • Examples include obtaining authorization to access medical records or make financial transactions.

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction years of experience
  • Q2. Basic HR questions
Round 2 - Technical 

(2 Questions)

  • Q1. AR caller questions scenario questions about previous company
  • Q2. Treatment Not auth duplicate
Round 1 - Case Study 

You just need to focus on your grammer and English speaking

Round 2 - One-on-one 

(3 Questions)

  • Q1. He will give any topic on which you will have to discuss
  • Q2. For example environment global warming traffic etc
  • Q3. Any topic which is related to any political party or social issues

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be normal behave normal Don't behave like you are getting nervous
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why are looking job in this field
Interview experience
4
Good
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Basic queastions
  • Q2. Tell me about your self
  • Q3. Hobbies,acheivements,general introduction
Round 2 - Aptitude Test 

We have to listen audio and give answers

Round 3 - One-on-one 

(1 Question)

  • Q1. Same like HR and manger will test about your thinking ability

Interview Preparation Tips

Interview preparation tips for other job seekers - He confident

Teleperformance Interview FAQs

How to prepare for Teleperformance Tele Caller interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are BPO Customer Service.

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Teleperformance Tele Caller Salary
based on 5 salaries
₹1.5 L/yr - ₹2.4 L/yr
At par with the average Tele Caller Salary in India
View more details

Teleperformance Tele Caller Reviews and Ratings

based on 13 reviews

3.7/5

Rating in categories

3.2

Skill development

3.3

Work-life balance

3.2

Salary

3.1

Job security

3.4

Company culture

3.2

Promotions

3.3

Work satisfaction

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