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Sutherland Global Services
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Sutherland Global Services Interview Questions, Process, and Tips
Top Sutherland Global Services Interview Questions and Answers
- Q1. Your preferred game and how to play itasked in Customer Service Associate interview
- Q2. How to find issues in Ram related to trouble shootingasked in Customer Service Executive interview
- Q3. What is your typing speed, measured in words per minute, during typing tests?asked in Associate interview
Sutherland Global Services Interview Experiences
599 interviews found
Anonymous
I applied via Naukri.com and was interviewed in Oct 2023.ย There was 1 interview round.
(2 Questions)
- Q1. Introduce yourself
- Q2. Tell me about yourself
International Voice Process Executive Interview Questions asked at other Companies
Mohammed Riyaz
(1 Question)
- Q1. Tell about yourself
CS Associate Interview Questions asked at other Companies
Selected
I applied via Approached by Company and was interviewed in Mar 2023.ย There were 4 interview rounds.
(2 Questions)
- Q1. Commonly asked questions like tell about yourself,dream trip mostly general .
- Q2. Pick the vocabulary which is more conversational.elaborate your self which is not on resume
(1 Question)
- Q1. Be confident while answer question
(1 Question)
- Q1. Manager round mostly more basic questions about career plans
Interview Preparation Tips
Voice Process Executive Interview Questions asked at other Companies
Selected
I applied via Naukri.com and was interviewed in Dec 2022.ย There were 4 interview rounds.
(3 Questions)
- Q1. Tell about yourself?
- Q2. Who is your favourite Cricketer and why?
- Q3. Will that be okay for you to work in night shifts?
Basic quant and English questions were asked
(1 Question)
- Q1. Will check the typing speed. Need to have 30 wpm with 90% accuracy.
(3 Questions)
- Q1. Tell about the company?
- Q2. What do you do when customer is angry
- Ans.
I listen to their concerns, empathize with them, and offer solutions to resolve the issue.
Remain calm and professional
Listen actively to their concerns
Empathize with their situation
Offer solutions to resolve the issue
Apologize for any inconvenience caused
Follow up with the customer to ensure their satisfaction
- Q3. Talk about your recent trip
Interview Preparation Tips
CS Phone Associate Interview Questions asked at other Companies
Sutherland Global Services interview questions for popular designations
Selected
I applied via Referral and was interviewed before Sep 2023.ย There were 2 interview rounds.
Technical aptitude tests
(2 Questions)
- Q1. Say about your self
- Ans.
I am a dedicated and hardworking individual with a passion for learning and growth.
I have a strong work ethic and always strive to exceed expectations
I am a quick learner and adapt well to new environments
I have excellent communication skills and work well in a team setting
- Q2. About company profile
Interview Preparation Tips
Associate Interview Questions asked at other Companies
Get interview-ready with Top Sutherland Global Services Interview Questions
Selected
I applied via Walk-in and was interviewed in Sep 2023.ย There were 2 interview rounds.
Need to speak on random topic
(2 Questions)
- Q1. What is bpo, Why bpo
- Ans.
BPO stands for Business Process Outsourcing. Companies opt for BPO services to focus on core business functions, reduce costs, and improve efficiency.
BPO involves contracting specific business processes to a third-party service provider.
Companies choose BPO to streamline operations, reduce costs, and access specialized skills.
Examples of BPO services include customer support, technical support, data entry, and payroll
- Q2. Long term goals
Interview Preparation Tips
Customer Care Executive Interview Questions asked at other Companies
Jobs at Sutherland Global Services
Selected
I applied via Naukri.com and was interviewed in Jul 2023.ย There were 3 interview rounds.
(1 Question)
- Q1. Previous Experience and Self introduction
(1 Question)
- Q1. Interview with the Manager.
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Sep 2023.ย There was 1 interview round.
(3 Questions)
- Q1. Tell me about yourself
- Q2. Why did you leave your previous job?
- Q3. Where do you see yourself in long-term?
International Voice Process Executive Interview Questions asked at other Companies
(1 Question)
- Q1. Why Sutherland, Any topic to speak for 2 minutes in English.
(1 Question)
- Q1. Screening of English fluency
- Ans.
The screening will assess the candidate's proficiency in English language.
Candidate may be asked to read a passage or answer questions in English
Ability to communicate clearly and effectively in English is important
Previous experience in customer service roles requiring English fluency may be beneficial
Top Sutherland Global Services Customer Service Associate Interview Questions and Answers
Customer Service Associate Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed in Nov 2022.ย There were 5 interview rounds.
(1 Question)
- Q1. Introduce yourself and about family
They give some common topics to speak
For me they gave topic about Indian economy
Essay writing about some current affairs or common topics like childhood memories, college memories
(4 Questions)
- Q1. This is manager round where they will talk about salary package, timings, shifts and other allowance
- Q2. They will also ask about your expected ctc
- Q3. They will ask some questions which is in your resume
- Q4. They will check your essay writing paper and they may ask some questions related to that topic
Interview Preparation Tips
- Indian economy
- Common topics
- Communication Skills
It is the best thing because they don't mind the people who are coming without reference.
Note: Don't go to this office by HR reference becoz they will select according to their mind and if it is their frnd they will select .
Some HR are good but some are very worst
If you're going please go early to the interview and give bold answers to the questions then you can easily clear this interview.
NON Voice Process Interview Questions asked at other Companies
Top trending discussions
Sutherland Global Services Interview FAQs
Some of the top questions asked at the Sutherland Global Services interview -
The duration of Sutherland Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.
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Sutherland Global Services Interviews By Designations
- Sutherland Global Services Associate Interview Questions
- Sutherland Global Services Customer Service Associate Interview Questions
- Sutherland Global Services Customer Service Executive Interview Questions
- Sutherland Global Services Non Voice Process Associate Interview Questions
- Sutherland Global Services Senior Associate Interview Questions
- Sutherland Global Services Customer Care Executive Interview Questions
- Sutherland Global Services Non Voice Customer Care Executive Interview Questions
- Sutherland Global Services NON Voice Process Interview Questions
- Show more
Interview Questions for Popular Designations
- Associate Interview Questions
- Customer Service Associate Interview Questions
- Customer Service Executive Interview Questions
- Non Voice Process Associate Interview Questions
- Senior Associate Interview Questions
- Customer Care Executive Interview Questions
- Non Voice Customer Care Executive Interview Questions
- NON Voice Process Interview Questions
- Show more
Sutherland Global Services Interview Process
based on 243 interviews in last 1 year
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Sutherland Global Services Reviews and Ratings
based on 6.5k reviews
Rating in categories
|
Associate
2.3k
salaries
|  โน1 L/yr - โน7.4 L/yr |
|
Senior Associate
1.8k
salaries
| โน1.8 L/yr - โน7.8 L/yr |
|
Customer Service Associate
1.6k
salaries
| โน1.1 L/yr - โน7.5 L/yr |
|
Associate Manager
901
salaries
| โน4.4 L/yr - โน14 L/yr |
|
Customer Service Executive
668
salaries
| โน1.3 L/yr - โน5.2 L/yr |
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