AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
i
Sutherland Global Services
Compare
Filter interviews by
Sutherland Global Services CS Phone Associate Interview Questions and Answers
Sutherland Global Services CS Phone Associate Interview Experiences
1 interview found
Selected
I applied via Naukri.com and was interviewed in Dec 2022. There were 4 interview rounds.
(3 Questions)
- Q1. Tell about yourself?
- Q2. Who is your favourite Cricketer and why?
- Q3. Will that be okay for you to work in night shifts?
Basic quant and English questions were asked
(1 Question)
- Q1. Will check the typing speed. Need to have 30 wpm with 90% accuracy.
(3 Questions)
- Q1. Tell about the company?
- Q2. What do you do when customer is angry
- Ans.
I listen to their concerns, empathize with them, and offer solutions to resolve the issue.
Remain calm and professional
Listen actively to their concerns
Empathize with their situation
Offer solutions to resolve the issue
Apologize for any inconvenience caused
Follow up with the customer to ensure their satisfaction
- Q3. Talk about your recent trip
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Prince jo
Interview Questionnaire
2 Questions
- Q1. What's a Single Ops tool?
- Ans.
Single Ops tool is a software that helps businesses manage their operations from a single platform.
It streamlines processes and improves efficiency
It can include features like scheduling, inventory management, and invoicing
Examples include ServiceTitan, Jobber, and Housecall Pro
- Q2. Tell me about yourself
- Ans.
I am a dedicated and hardworking individual with a passion for learning and growth.
I have a background in marketing and have worked in the industry for 5 years.
I am currently pursuing a Master's degree in Business Administration to further my skills and knowledge.
I am a team player and enjoy collaborating with others to achieve common goals.
Interview Preparation Tips
Experience: We had screening test in which 15 out of 40 were shortlisted
Tips: Be quick , skip the difficult ones
Duration: 20 minutes
Total Questions: 60
Round: Group Discussion
Experience: Had a brief discussion on the topic.Started the conversation and did positive contribution.
Tips: Speak with confidence , maintain eye contact with everyone .
Duration: 15 minutes
Round: Technical Interview
Experience: Have been asked around 10-15 questions , difficulty is moderate
Round: HR Interview
Experience: Open loop questions
Tips: Be realistic and keep it short
College Name: Malla Reddy Institute Of Engineering & Technology ( MRIET )
Skills evaluated in this interview
I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.
(1 Question)
- Q1. Regulatory basics, ICH guidelines
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. About previous experience.And role of current job
- Q2. Telephonic HR interview about salary
Interview Preparation Tips
Experience: Relevant Experience
I applied via Company Website and was interviewed before Apr 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me About yourself
- Q2. Why do you want join Genpact
- Q3. Which are three Golden Rules
- Ans.
Three Golden Rules are: Do unto others as you would have them do unto you, Love your neighbor as yourself, and Honor your father and mother.
Do unto others as you would have them do unto you - treat others the way you want to be treated
Love your neighbor as yourself - show kindness and compassion to those around you
Honor your father and mother - respect and appreciate your parents and their guidance
Interview Preparation Tips
Senior Associate Interview Questions & Answers
Virtusa Consulting Services
Anonymous
posted on 23 Feb 2015
Interview Preparation Tips
Tips: Be confident and speak relevant points
Round: Technical Interview
Experience: It was 2 member panel who conducted the interview. The interview questions were centred around my prior work experience, my specialization and guess estimates about a hypothetical business scenario.
Tips: Have a couple of good questions to ask the panellist when they ask you.
Round: Technical Interview
Experience: This interview was conducted by the head of a business unit. The questions was mainly about my prior work experience. This interview more detailed and serious in manner.
Round: HR Interview
Experience: This round was conducted by a senior HR manager. This round was more about my fit in the organization.
Skills: Business Logic , Communication Skills, Analytical Skills
College Name: KJ SOMAIYA INSTITUTE OF MANAGEMENT STUDIES AND RESEARCH
I appeared for an interview before Dec 2015.
Interview Questionnaire
2 Questions
- Q1. Basic questions on Java and data structures with few analytics questions
- Q2. Basic questions
Interview Preparation Tips
Experience: 1 minute for each question. Completely technical round with questions on Java, algorithm and data structures
Duration: 1 hour 30 minutes
Total Questions: 90
Round: HR Interview
Experience: They ask about your interest, your hobbies and once you are done with this they will ask you questions on the hobbies you previously claimed you like.
Skills: Java Programming
College Name: Thapar University, Patiala
I applied via Job Portal and was interviewed before Feb 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. About my past job roles and responsibility
- Q2. What are the skills which we use in our daily BAU
- Q3. How can we transform the organization with our contribution
Interview Preparation Tips
It was not a panel round but only 1 to 1 discussion.
I applied via Naukri.com and was interviewed in Jun 2018. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. You will be asked around 12 questions regarding your technical knowledge, you need to answer them yes or no, 70 to 80% correct is passing marks
- Q2. Behavioral test on computer
- Q3. Package discussion
- Q4. Technical questions maybe with some scenarios.
Interview Preparation Tips
Skills: Confidence, Communication, Analytical Skills, Leadership
Duration: <1 week
I applied via Naukri.com and was interviewed before May 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. First round : 3 hours API coding round which tests you for your ability to code, coding style , coding design, test cases, etc
- Q2. Second Round : Java concepts
Interview Preparation Tips
Sutherland Global Services Interview FAQs
Tell us how to improve this page.
Sutherland Global Services Interviews By Designations
- Sutherland Global Services Customer Service Associate Interview Questions
- Sutherland Global Services Associate Interview Questions
- Sutherland Global Services Customer Service Executive Interview Questions
- Sutherland Global Services Senior Associate Interview Questions
- Sutherland Global Services Non Voice Process Associate Interview Questions
- Sutherland Global Services Customer Care Executive Interview Questions
- Sutherland Global Services Non Voice Customer Care Executive Interview Questions
- Sutherland Global Services Voice Process Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Phone Banking Officer Interview Questions
- Phone Banking Executive Interview Questions
- Phone Banker Interview Questions
- Photographer Interview Questions
- Photoshop Editor Interview Questions
- Photoshop Designer Interview Questions
- CSR Executive Interview Questions
- Pharmacist Interview Questions
- Show more
Sutherland Global Services CS Phone Associate Interview Process
based on 2 interviews
Interview experience
Interview Questions from Similar Companies
Fast track your campus placements
Sutherland Global Services CS Phone Associate Reviews and Ratings
based on 13 reviews
Rating in categories
|
Associate
2.4k
salaries
|  ₹1.1 L/yr - ₹7.4 L/yr |
|
Senior Associate
1.8k
salaries
| ₹1.8 L/yr - ₹8 L/yr |
|
Customer Service Associate
1.6k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
|
Associate Manager
876
salaries
| ₹4.3 L/yr - ₹14 L/yr |
|
Customer Service Executive
676
salaries
| ₹1.3 L/yr - ₹5.8 L/yr |
Genpact
DXC Technology
Optum Global Solutions
FIS
- Home >
- Interviews >
- Sutherland Global Services Interview Questions >
- Sutherland Global Services CS Phone Associate Interview Questions
