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Sutherland Global Services

Compare

based on 6.5k Reviews

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Sutherland Global Services CS Phone Associate Reviews

based on 11 reviews

Updated 29 Apr, 2024

Overall Rating

3.2/5

How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.3

Company culture

3.3

Work Satisfaction

3.2

Salary & Benefits

3.2

Work-Life balance

3.0

Job Security

2.8

Promotions/Appraisal

11 reviews found

Sort by: Popular

CS Phone Associate in Hyderabad / Secunderabad

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 06 Apr 2024

Likes

None

Dislikes

No cafeteria, no protection from management.

Work Details

Work days: Rotational Shift (Flexible Timings)

CS Phone Associate in Hyderabad / Secunderabad

Full Time

·

Voice \/ Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Apr 2024

Likes

Good 👍

Dislikes

Nothing, most of the things were good

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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CS Phone Associate in Hyderabad / Secunderabad

Full Time

·

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 24 Jan 2024

Likes

Nothing much to like.

Dislikes

Can remove anytime, No job security.

CS Phone Associate in Hyderabad / Secunderabad

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 01 Feb 2024

Likes

Nothing

Dislikes

Their compensation for the work they assigne.

CS Phone Associate in Hyderabad / Secunderabad

Full Time

·

Service Delivery Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 22 Feb 2023

Likes

Growing company with great clients.

Dislikes

Process traning is not given correctly and work life balance is not so good for a person like me, where shift timings constantly change.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

CS Phone Associate in Bhopal

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 13 Apr 2023

Likes

Culture is good

Dislikes

Work life balance

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

CS Phone Associate in Hyderabad / Secunderabad

Full Time

·

BFSI, Investments & Trading Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Mar 2023

Likes

Good team, good communication with team and leads

Dislikes

Nothing

You are reading trusted reviews. Keep reading to find out more about Sutherland Global Services.

CS Phone Associate in Mumbai

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 03 Jan 2022

Likes

It's good place to start as a fresher. Good working environment and culture. Management also takes good care. Overall it was nice experience.

Dislikes

Nothing at all.

Work Details

You've to be flexible with the given shifts. Rest work from home serves good work life.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

CS Phone Associate (working remotely)

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Apr 2023

Likes

It good working with you thanks

Dislikes

Nothing much just pay role

CS Phone Associate in Mumbai Suburban

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 17 Apr 2022

Likes

Good Management and Supportive

Work Details

Work timings: Flexible Timings

CS Phone Associate in Kochi

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 30 Nov 2021

Likes

Friendly & Comfortable working atmosphere.

Work Details

Good experience

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

a java developer

Seeking advice on current job

Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?

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Sutherland Global Services CS Phone Associate Reviews by Locations

Sutherland Global Services CS Phone Associate Hyderabad / Secunderabad Reviews

Sutherland Global Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compa...Read more

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Sutherland Global Services CS Phone Associate Reviews

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Gender Based Ratings for Sutherland Global Services CS Phone Associate

based on 11 reviews

Rated 4.8 for Company Culture and 4.8 for Salary & Benefits

Rated 3.3 for Skill Development and 3.0 for Work Satisfaction

Working Days for Sutherland Global Services CS Phone Associate

based on 11 reviews

Rotational Shift

83%

Monday to Friday

17%

Work Timings for Sutherland Global Services CS Phone Associate

based on 11 reviews

Flexible timing

Strict (9am - 6.30pm)

71%

29%

Shift Timings for Sutherland Global Services CS Phone Associate

based on 11 reviews

Day shift

100%

Business Travel for Sutherland Global Services CS Phone Associate

based on 11 reviews

No travel

100%

Sutherland Global Services CS Phone Associate Salary

based on 46 salaries

₹2 L/yr - ₹4.2 L/yr

At par with the average CS Phone Associate Salary in India

View more details

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