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Sutherland Global Services Associate IT Helpdesk Interview Questions and Answers

Updated 22 Aug 2023

Sutherland Global Services Associate IT Helpdesk Interview Experiences

1 interview found

Associate IT Helpdesk Interview Questions & Answers

user image Srinivas Thandra

posted on 22 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Previous Experience and Self introduction
Round 3 - Technical 

(1 Question)

  • Q1. Interview with the Manager.

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good organisation.

Interview questions from similar companies

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Coding Test 

They give some MCQ question from c#, .net,SQL, angular. Fizz Buzz type coding.

Round 2 - Technical 

(1 Question)

  • Q1. Basic oops concepts, splitter, 3 highest salary in SQL, procedure and functions difference. Basic questions of c#.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is not hard. They ask about your project and your role.

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic questions on testing.
  • Q2. Write sample code on some basic queries supplied during interview.
  • Ans. 

    Sample code for basic queries

    • Use SELECT statement to retrieve data from a table

    • Use WHERE clause to filter data based on conditions

    • Use ORDER BY clause to sort data in ascending or descending order

    • Use GROUP BY clause to group data based on a column

    • Use JOIN clause to combine data from multiple tables

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please have some knowledge on selenium testibg.

I applied via Referral and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction confirmation about the interview schedule.
Round 3 - One-on-one 

(2 Questions)

  • Q1. Go through your resume
  • Q2. Testing core knowledge on applied domine.
Round 4 - HR 

(1 Question)

  • Q1. About the salary negotiation.

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared on basis information Domin on which role you are applied.

I applied via Campus Placement and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical questions related to c, c++, data structures

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Campus Placement and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Knowledge of C language and JAVA

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your answers.

Interview Questionnaire 

1 Question

  • Q1. Technical questions they ask about Database structure basics rman restoration datagaurd Linux basics data pump

Interview Preparation Tips

Interview preparation tips for other job seekers - Good interview but it's take 2 months for offer letter

I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself??
  • Q2. What where the challenge you faced in your previous role and how did you overcome??

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident ..tell them what they want to hear

I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked me about the Job role and questions regarding the industry and some basic interview questions like introduce yourself, where do you see yourself after 5 years ? And even asked me to explain abou...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.

Interview Questionnaire 

1 Question

  • Q1. There were four interview rounds and one test like versant English test

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Associate IT Helpdesk interview?
Sutherland Global Services interview process usually has 3 rounds. The most common rounds in the Sutherland Global Services interview process are Resume Shortlist, HR and Technical.
How to prepare for Sutherland Global Services Associate IT Helpdesk interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Administration, Communication Skills, Customer Service, Inbound Calls and Recruitment.

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Sutherland Global Services Associate IT Helpdesk Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
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Sutherland Global Services Associate IT Helpdesk Salary
based on 117 salaries
₹2 L/yr - ₹4.2 L/yr
6% more than the average Associate IT Helpdesk Salary in India
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Sutherland Global Services Associate IT Helpdesk Reviews and Ratings

based on 23 reviews

3.1/5

Rating in categories

3.7

Skill development

3.2

Work-life balance

3.3

Salary

3.9

Job security

3.3

Company culture

2.4

Promotions

3.0

Work satisfaction

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