Startek Interview Questions, Process, and Tips

Specific work experiences related to the position.
Your most memorable professional accomplishments.
The techniques you use to plan and manage projects.

A measure of your ability to learn or perform required tasks and succeed in the environment you're

Q1. Just go through your CV and they are just checking communication part.
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Q1. What is ecommerce How to grow the seller How to convince seller to reduce the price Some basic mathematics question from profit and loss and percentage.
Ans. 
Ecommerce is the buying and selling of goods and services over the internet.
• Ecommerce involves online transactions between buyers and sellers.

• To grow a seller in ecommerce, focus on improving their online presence, marketing strategies, and customer service.

• Convincing a seller to reduce prices can be done by showing them the benefits of increased sales volume and customer loyalty.

• Basic mathematics questions on profit a...read more
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Q1. Clients give you one topic you have to discuss on this.. Like seller is selling products on 100₹ and CP is 90₹ How you will convince the seller to sell the product below 90₹. Just checking the calculation ...read more
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Q1. Describe about yourself
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Q2. What are your interest and hobbies
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Q3. Skills required for a customer support executive
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Q4. Speak for 2 minutes about any of your favourite topic
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Q1. The HR interview includes Questions such as about your previous job roles, core skills , Qualifications, Weakness and Salary Expectations 1 - Tell me something about yourself 2- Why do you want this Job?...read more
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Q2. Tell me something about yourself
Ans. 
I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.
• I have experience in customer service roles, where I have honed my skills in handling customer queries and complaints.

• I am a quick learner and can adapt to new situations easily.

• I am a team player and enjoy collaborating with colleagues to achieve common goals.

• I am proficient in using various customer support tools...read more
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Q3. Why do u want this job?
Ans. 
I am passionate about helping people and providing excellent customer service.
• I enjoy interacting with people and solving their problems.

• I have previous experience in customer service and have received positive feedback from customers.

• I am excited about the opportunity to work for a company with a strong reputation for customer satisfaction.

• I am eager to learn and grow in this role, and to contribute to the success of
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Q4. Why are you leaving your current company??
Ans. 
Looking for better growth opportunities and a more challenging role.
• Current company does not offer opportunities for growth and development.

• Seeking a more challenging role to enhance skills and gain experience.

• Interested in exploring new industries and expanding knowledge.

• No issues with current company, just looking for a change to further career goals.
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Q5. Describe a time you dealt with a difficult colleague and how did you resolve it?
Ans. 
I once had a colleague who was constantly negative and uncooperative. I addressed the issue by having a one-on-one conversation with them.
• I approached the colleague privately and calmly expressed my concerns about their behavior

• I listened to their perspective and tried to understand their reasons for acting that way

• I suggested finding a compromise and working together to improve our communication and collaboration

• We ag...read more
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Q6. Where do you see yourself in five years?
Ans. 
In five years, I see myself as a senior customer support executive, leading a team of professionals and contributing to the growth of the company.
• I plan to develop my skills and knowledge in customer support and management.

• I aim to take on more responsibilities and lead a team of customer support executives.

• I want to contribute to the growth of the company by providing excellent customer service and implementing new st...read more
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Aptitude test is MCQ base nd am ready for this test

Q1. Tell me about yourself Why do you want this job Why do you want to work here
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Q1. Tell me about your palce
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Q2. Your Daily routine
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Q1. Tell me about your family background
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Q2. Tell me about your self in company need language
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Q3. What is blinkit
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