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Startek

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3.1

based on 7.6k Reviews

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Startek Call Center Executive Interview Questions and Answers

Updated 3 Sep 2023

Startek Call Center Executive Interview Experiences

2 interviews found

Call Center Executive Interview Questions & Answers

user image Anonymous

posted on 23 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How to handle the customer
  • Ans. 

    Handle customers with empathy, active listening, problem-solving skills, and professionalism.

    • Practice active listening to understand the customer's concerns.

    • Show empathy and understanding towards the customer's situation.

    • Use problem-solving skills to address the customer's issues effectively.

    • Maintain professionalism and remain calm, even in challenging situations.

    • Follow up with the customer to ensure their satisfaction...

    • Answered by AI
    Add your answer
  • Q2. Why are you work with startek
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Why are you joining this company
    • Add your answer

Call Center Executive Interview Questions & Answers

user image Anonymous

posted on 3 Sep 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude test is MCQ base nd am ready for this test

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself Why do you want this job Why do you want to work here
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Have an interview soon and I want a job

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Interview Tips & Stories
3d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What's your salary expectations
    • Add your answer
  • Q2. What's your strength and weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Senior Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 2 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Introduction initiated by 3 people. 2 people starts technical discussion. 1 started managerial discussion

Round 3 - HR 

(2 Questions)

  • Q1. Normal HR questions. Why to leave current company? Etc why wipro? Salary negotiation
    • Add your answer
  • Q2. Why join wipro and not other?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready for all your answers on resume. Dont fake resume.

Customer Care Executive Interview Questions & Answers

Accenture user image Anonymous

posted on 16 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction about the process
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

Senior Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 13 Dec 2019

I applied via Naukri.com and was interviewed in Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. It was all related to my field that is datacenter
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The first round was the telephonic one which was all about technical and further clearing the round was asked for face to face interview with the manager where the further general questions were asked about the family background ad then further more into depth of technical knowledge Related to my field and then after clearing the round there was another interview with general manager And then further HR round

Customer Service Executive Interview Questions & Answers

Infosys user image Anonymous

posted on 5 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. How can i get HR contact for interview
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need HR contact number

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 26 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. What is wipro
    • Add your answer

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 27 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
    • View 1 more answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Keep calm while nervousness faced during the interview. It will be fine if you comfortable in English or Hindi any language you can in talk while interview because they want to see our communication skill are good or not so be prepared.

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 21 Mar 2021

I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, strength and weakness with example, about studies , about hobbies with tricky questions, to sign a contract.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Selection process of Wipro is too good,
my advice is don't lie during interview, everything will be fine.
More about working at Startek

Startek Interview FAQs

How many rounds are there in Startek Call Center Executive interview?
Startek interview process usually has 3 rounds. The most common rounds in the Startek interview process are One-on-one Round, Resume Shortlist and Aptitude Test.

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Startek Call Center Executive Interview Process

based on 3 interviews

Interview experience

4.3
  
Good
View more

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Startek Call Center Executive Salary
based on 82 salaries
₹0.9 L/yr - ₹3 L/yr
16% less than the average Call Center Executive Salary in India
View more details

Startek Call Center Executive Reviews and Ratings

based on 21 reviews

3.7/5

Rating in categories

3.5

Skill development

3.3

Work-life balance

3.4

Salary

3.4

Job security

2.8

Company culture

3.2

Promotions

3.5

Work satisfaction

Explore 21 Reviews and Ratings
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