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Startek

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3.1

based on 7.8k Reviews

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Startek Call Center Executive Interview Questions and Answers

Updated 3 Sep 2023

Startek Call Center Executive Interview Experiences

2 interviews found

Call Center Executive Interview Questions & Answers

user image Anonymous

posted on 23 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How to handle the customer
  • Ans. 

    Handle customers with empathy, active listening, problem-solving skills, and professionalism.

    • Practice active listening to understand the customer's concerns.

    • Show empathy and understanding towards the customer's situation.

    • Use problem-solving skills to address the customer's issues effectively.

    • Maintain professionalism and remain calm, even in challenging situations.

    • Follow up with the customer to ensure their satisfaction...

    • Answered by AI
    Add your answer
  • Q2. Why are you work with startek
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Why are you joining this company
    • Add your answer

Call Center Executive Interview Questions & Answers

user image Anonymous

posted on 3 Sep 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude test is MCQ base nd am ready for this test

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself Why do you want this job Why do you want to work here
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Have an interview soon and I want a job

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Top trending discussions

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Interview Tips & Stories
2w
creamytaro
Verified Icon
·
works at
TCS
Advice for getting more calls from recruiters
Dear All, Currently, I am on notice period, only 45 days left for my last working day. I have been updating my resume with Keyskills and updating my profile in Naukri and LinkedIn. But I am not getting calls from the recruiters. Any tips or advice would be helpful 😊 Help me to get more calls
Got a question about Startek?
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 13 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction, hobbies
    • Add your answer
Round 3 - Clint Round 

(1 Question)

  • Q1. Introduction, few lines about the place where you stay, an incident from real life when you helped an aged person, Hobbies, some questions on Flipkart and customer service.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The question should be based on real life or the role we have applied for. These political and social topics show nhi be discussed.

Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image Preethi Sonu

posted on 2 Jan 2021

I applied via Recruitment Consultant and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself?, How would you convince the angry customer?, What would you do if we ask you to work on your off or extend your shift?, Why we need to select you?, How would you participate in team...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be bold and confidence by giving your answer even if you don't know about it try to answer

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 17 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Best call experience with customer
  • Ans. 

    My best call experience with a customer was when I was able to resolve their issue quickly and efficiently.

    • Active listening and empathy helped me understand the customer's problem

    • I provided clear and concise instructions to resolve the issue

    • I followed up with the customer to ensure their satisfaction

    • The customer expressed gratitude and appreciation for my help

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be honest and responsible and hard working

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 26 May 2021

I appeared for an interview before May 2020.

Interview Questionnaire 

1 Question

  • Q1. What are your plans
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell them you see yourself working with this company till eternity, Agree with whatever questions they ask about shift timmings and all.
They want to hear you have no plans in life but to work for concentrix. Don't tell them about your dad business or if he has a good job. And tell them you don't have any plans for futher studies.
Just agree with them in everything. LOL

Senior Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 5 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is our aim in life
    • Add your answer
  • Q2. What is bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

    • BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.

    • It allows companies to focus on their core competencies and improve efficiency.

    • Examples of BPO companies include Accenture, IBM, and Infosys.

    • BPO can...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and answer all the question in which language you are comfortable

Senior Executive Interview Questions & Answers

WNS user image priyanka jain

posted on 6 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Skill based and personal profile
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Package related .. nice experience
    • Add your answer
Round 3 - Assignment 

Calling

Round 4 - Aptitude Test 

It was nice and typing test too

Interview Preparation Tips

Interview preparation tips for other job seekers - You can always join as it is renowned organisation and good for growth as well

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 26 Apr 2021

I applied via Naukri.com and was interviewed before Apr 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, past experience, knowledge about customer service
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for typing test, process knowledge, strength, email knowledge

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 8 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self.
    • Add your answer
  • Q2. What do you join this company
    • Add your answer
  • Q3. Tell me about your Aurangabad city
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview 5 Round .first round ask me tell about your self. And education related questions computer knowledge communction skill tayping speed and last dacoument varification that after appointment letter then training start
More about working at Startek

Startek Interview FAQs

How many rounds are there in Startek Call Center Executive interview?
Startek interview process usually has 3 rounds. The most common rounds in the Startek interview process are One-on-one Round, Resume Shortlist and Aptitude Test.

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Startek Call Center Executive Interview Process

based on 3 interviews

Interview experience

4.3
  
Good
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Fast track your campus placements

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Startek Call Center Executive Salary
based on 82 salaries
₹0.9 L/yr - ₹3.6 L/yr
19% less than the average Call Center Executive Salary in India
View more details

Startek Call Center Executive Reviews and Ratings

based on 22 reviews

3.6/5

Rating in categories

3.6

Skill development

3.1

Work-life balance

3.0

Salary

3.0

Job security

3.0

Company culture

2.9

Promotions

3.6

Work satisfaction

Explore 22 Reviews and Ratings
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