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I appeared for an interview before Feb 2024.
I can contribute my best to the company by utilizing my strong communication skills, problem-solving abilities, and dedication to customer satisfaction.
Utilizing strong communication skills to effectively interact with customers and address their concerns
Utilizing problem-solving abilities to quickly resolve customer issues and provide solutions
Dedicating myself to ensuring customer satisfaction and building positive r...
I would listen to the customer's issue, empathize with them, troubleshoot the problem, and provide a solution.
Listen actively to the customer's problem and show empathy.
Ask clarifying questions to fully understand the issue.
Troubleshoot the problem by following company guidelines or seeking help from colleagues if needed.
Provide a solution or workaround to resolve the customer's issue.
Follow up with the customer to ens...
I appeared for an interview before Mar 2024, where I was asked the following questions.
I appeared for an interview before Feb 2024.
Startek interview questions for popular designations
I appeared for an interview in Oct 2023.
Diwali is a Hindu festival of lights celebrated with fireworks, sweets, and decorations.
Diwali is also known as Deepavali, which means 'row of lights' in Sanskrit.
It marks the victory of light over darkness and good over evil.
People decorate their homes with diyas (oil lamps), rangoli (decorative patterns), and lights.
Fireworks are a common part of the celebrations, symbolizing the victory of light over darkness.
Famili...
Get interview-ready with Top Startek Interview Questions
I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.
I am a dedicated and experienced Customer Support Executive with a passion for providing excellent service.
Over 5 years of experience in customer support roles
Proficient in handling customer inquiries and resolving issues
Strong communication and problem-solving skills
Ability to remain calm and patient in challenging situations
Received multiple positive customer feedback and recognition
Implemented new strategies to impr...
I spent my last evening relaxing at home and enjoying a good book.
I stayed at home
I read a book
I relaxed and unwound
I enjoyed some quiet time
My favorite food is pizza.
I love the combination of gooey cheese, tangy tomato sauce, and crispy crust.
I enjoy trying different toppings like pepperoni, mushrooms, and bell peppers.
Pizza is a versatile dish that can be enjoyed for lunch, dinner, or even as a late-night snack.
It's a popular choice for parties and gatherings because it's easy to share and everyone loves it.
Some of my favorite pizza places include Domino'
Yes, I am ready for Rotational Shifts as I am flexible with my schedule and understand the importance of adapting to different work hours.
I am willing to work different shifts to accommodate the needs of the company
I understand the importance of flexibility in the workplace
I have previous experience working in rotational shifts, such as during internships or part-time jobs
I am a dedicated and experienced customer care executive with a strong background in resolving customer issues and providing exceptional service.
Over 5 years of experience in customer care roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems to track customer interactions
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service
I want to join BPO because of the opportunity to enhance my customer care skills and work in a dynamic environment.
Opportunity to enhance customer care skills
Dynamic work environment
Desire to work in a fast-paced industry
I applied via Approached by Company and was interviewed in Jan 2024. There were 2 interview rounds.
I applied via Walk-in and was interviewed in May 2023. There were 2 interview rounds.
The duration of Startek interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview experience
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Rating in categories
Senior Executive
2.4k
salaries
| ₹1 L/yr - ₹5.3 L/yr |
Customer Care Executive
1.6k
salaries
| ₹0.5 L/yr - ₹5 L/yr |
Operations Executive
1.6k
salaries
| ₹0.9 L/yr - ₹5.2 L/yr |
Customer Service Executive
1.1k
salaries
| ₹1 L/yr - ₹5 L/yr |
Customer Support Executive
1k
salaries
| ₹0.8 L/yr - ₹5 L/yr |
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