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Startek Interview Questions, Process, and Tips

Updated 28 Mar 2025

Top Startek Interview Questions and Answers

View all 12 questions

Startek Interview Experiences

Popular Designations

478 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. How can you contribute your best to the company?
  • Ans. 

    I can contribute my best to the company by utilizing my strong communication skills, problem-solving abilities, and dedication to customer satisfaction.

    • Utilizing strong communication skills to effectively interact with customers and address their concerns

    • Utilizing problem-solving abilities to quickly resolve customer issues and provide solutions

    • Dedicating myself to ensuring customer satisfaction and building positive r...

  • Answered by AI
  • Q2. How would you assist a customer who is facing a problem?
  • Ans. 

    I would listen to the customer's issue, empathize with them, troubleshoot the problem, and provide a solution.

    • Listen actively to the customer's problem and show empathy.

    • Ask clarifying questions to fully understand the issue.

    • Troubleshoot the problem by following company guidelines or seeking help from colleagues if needed.

    • Provide a solution or workaround to resolve the customer's issue.

    • Follow up with the customer to ens...

  • Answered by AI

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (22)
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (22)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Ask a question related to previous company
  • Q2. Check a confidence level

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (22)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. About E commerce

Top Startek Operations Executive Interview Questions and Answers

Q1. What do you understand by customer support executive?
View answer (1)

Operations Executive Interview Questions asked at other Companies

Q1. What is the electric current? How is works ?
View answer (30)

Startek interview questions for popular designations

 Customer Care Executive

 (42)

 Operations Executive

 (38)

 Customer Service Executive

 (37)

 Customer Support Executive

 (31)

 Executive

 (18)

 Senior Executive

 (17)

 Customer Service Associate

 (12)

 Senior Executive Operations

 (10)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Oct 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction of self
Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction of self
  • Q2. Tell something on Diwali
  • Ans. 

    Diwali is a Hindu festival of lights celebrated with fireworks, sweets, and decorations.

    • Diwali is also known as Deepavali, which means 'row of lights' in Sanskrit.

    • It marks the victory of light over darkness and good over evil.

    • People decorate their homes with diyas (oil lamps), rangoli (decorative patterns), and lights.

    • Fireworks are a common part of the celebrations, symbolizing the victory of light over darkness.

    • Famili...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident at the time of interview but don't be overconfident

Cce Executive Interview Questions asked at other Companies

Q1. Why did you decide to switch your field from software to BPO?
View answer (1)

Get interview-ready with Top Startek Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced Customer Support Executive with a passion for providing excellent service.

    • Over 5 years of experience in customer support roles

    • Proficient in handling customer inquiries and resolving issues

    • Strong communication and problem-solving skills

    • Ability to remain calm and patient in challenging situations

    • Received multiple positive customer feedback and recognition

    • Implemented new strategies to impr...

  • Answered by AI
  • Q2. How would you spend last evening
  • Ans. 

    I spent my last evening relaxing at home and enjoying a good book.

    • I stayed at home

    • I read a book

    • I relaxed and unwound

    • I enjoyed some quiet time

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about your Favorite Food
  • Ans. 

    My favorite food is pizza.

    • I love the combination of gooey cheese, tangy tomato sauce, and crispy crust.

    • I enjoy trying different toppings like pepperoni, mushrooms, and bell peppers.

    • Pizza is a versatile dish that can be enjoyed for lunch, dinner, or even as a late-night snack.

    • It's a popular choice for parties and gatherings because it's easy to share and everyone loves it.

    • Some of my favorite pizza places include Domino'

  • Answered by AI
  • Q2. 5 formula's about Excel

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (22)

Jobs at Startek

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Associate Interview Questions & Answers

user image Intikhab Alam

posted on 26 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce Yourself
  • Q2. Are ready for Rotational Shift
  • Ans. 

    Yes, I am ready for Rotational Shifts as I am flexible with my schedule and understand the importance of adapting to different work hours.

    • I am willing to work different shifts to accommodate the needs of the company

    • I understand the importance of flexibility in the workplace

    • I have previous experience working in rotational shifts, such as during internships or part-time jobs

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared on Basics
and English (Versant)

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced customer care executive with a strong background in resolving customer issues and providing exceptional service.

    • Over 5 years of experience in customer care roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems to track customer interactions

    • Strong communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. Why do you want to join BPO
  • Ans. 

    I want to join BPO because of the opportunity to enhance my customer care skills and work in a dynamic environment.

    • Opportunity to enhance customer care skills

    • Dynamic work environment

    • Desire to work in a fast-paced industry

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Never loose confidence and be humble
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
-
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About yourself , sympathy , empathy , apology , your hobbies , why you join bpo sector, in 5 year what your goals
Round 2 - paragraph  speaking & transcribe 

(1 Question)

  • Q1. Why you join this sector

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why you want to join BPO
Round 2 - Technical 

(1 Question)

  • Q1. 3 reasons why we should select you

Interview Preparation Tips

Interview preparation tips for other job seekers - Never join startek my experience was hell alike if you have willingness to work you can find an better opportunity

Senior Customer Support Executive Interview Questions asked at other Companies

Q1. Tell me a time when you have delivered exception experience to a customer?
View answer (1)

Startek Interview FAQs

How many rounds are there in Startek interview?
Startek interview process usually has 2-3 rounds. The most common rounds in the Startek interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Startek interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Customer Service, customer support, bpo, Domestic BPO and voice process.
What are the top questions asked in Startek interview?

Some of the top questions asked at the Startek interview -

  1. If you will get a call and customer is very frustrated and then how will you ha...read more
  2. What would you do if you win 1billion dollar lott...read more
  3. How will you handle if a customer shouted on yo...read more
How long is the Startek interview process?

The duration of Startek interview process can vary, but typically it takes about less than 2 weeks to complete.

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Startek Interview Process

based on 433 interviews

Interview experience

3.9
  
Good
View more

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Startek Reviews and Ratings

based on 7.8k reviews

3.1/5

Rating in categories

3.0

Skill development

2.9

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2.8

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2.9

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2.9

Company culture

2.5

Promotions

2.8

Work satisfaction

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