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PolicyBazaar Customer Care Executive Interview Questions, Process, and Tips
Updated
29 Jan 2024
Top PolicyBazaar Customer Care Executive Interview Questions and Answers
- Q1. How to handle a customer of he is angry on his insurance ?
- Q2. What is CCE, Customer Delight & Customer Service ?
- Q3. What is Policy Bazar ?
3 PolicyBazaar Customer Care Executive Interview Experiences
7 questions found
Sort by:
Popular
Anonymous
I applied via LinkedIn and was interviewed in Sep 2021.
1 Interview Round
Interview Questions
- Q1. What is Policy Bazar ?
View Answers (4)
- Q2. What Policy Bazar do ?
View Answers (1)
- Q3. How to handle a customer of he is angry on his insurance ?
View Answers (1)
- Q4. What is CCE, Customer Delight & Customer Service ?
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - The interview is for Customer Service and they'll ask your Degree and Experience if you don't have neither, they will told you to reapply after 2 months, Just search at internet for some answers and don't overthink if you are going to select or not, there are so many others job, but you'll have to find it.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Dec 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
2
One-on-one Round (1 Question)
- Q1. What do you understand by Customer Service. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Keep yourself updated and Be confident, try to make eye contact with HR and the other team members. I said to make eye contact not to stare them.
I applied via Referral and was interviewed before Feb 2021.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. 1- Tell about yourself
2- why u want to do this sales job if u r fresher
3- why u left your previous organization
4 - your strength and weekness Add Answer
2
HR Round
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and don't hesitate while speaking English and be active while sitting on chair
Top trending discussions
View All
Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about PolicyBazaar?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Campus Placement and was interviewed in Nov 2024.
3 Interview Rounds
1
Group Discussion Round
Group discussion is the best.
2
HR Round (2 Questions)
- Q1. What is your responsibility Add Answer
- Q2. I will the best product Add Answer
3
One-on-one Round (2 Questions)
- Q1. What is the best time Add Answer
- Q2. What is the fascible Add Answer
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in May 2024.
2 Interview Rounds
1
Coding Test Round
Aptitude test, examination that attempts to determine and measure a person's ability to acquire, through future training, some specific set of
2
One-on-one Round (3 Questions)
- Q1. What is the gud service? View Answers (1)
- Q2. Any gk question Add Answer
- Q3. Work place in gud service View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - write a thoughtful cover letter and practice before an interview,
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Apr 2024.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. How will you handle customer query View Answers (1)
2
HR Round (1 Question)
- Q1. Discussion on Salary Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident while answering to the interviewer
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Apr 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Brief introducation Add Answer
- Q2. Past experiences Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and fluent in english
rishab ric
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Tell me something about yourself. View Answers (1)
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Company Website and was interviewed in Nov 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. Introductions and some basic knowledge View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Good job but less money
Customer Care Executive Interview Questions
Indiamart Intermesh
Anjali Agrawal
posted on 15 Jun 2023
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in May 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
An aptitude test is an exam used to determine an individuals skill or propensity to succeed in a given activity.
3
HR Round (2 Questions)
- Q1. Tell me about yourself?
Why you want to join this company?
Why you skip previous co
pany?
What are the salary you expect? Add Answer
- Q2. What is the role of customer care executive?
Tell me about strength and weakness? Add Answer
Interview Preparation Tips
Topics to prepare for Indiamart Intermesh Customer Care Executive interview:
Update your resume
Be honest with your cover letter
Be confident
Be prepared
Learn about the company
Clear your vision and mission
- About company
- Customer care executive role
Update your resume
Be honest with your cover letter
Be confident
Be prepared
Learn about the company
Clear your vision and mission
PolicyBazaar Interview FAQs
How many rounds are there in PolicyBazaar Customer Care Executive interview?
PolicyBazaar interview process usually has 2 rounds. The most common rounds in the PolicyBazaar interview process are One-on-one Round and HR.
How to prepare for PolicyBazaar Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at PolicyBazaar. The most common topics and skills that interviewers at PolicyBazaar expect are Customer Service, CRM, Customer Handling, Domestic BPO and Inbound Process.
What are the top questions asked in PolicyBazaar Customer Care Executive interview?
Tell us how to improve this page.
PolicyBazaar Interviews By Designations
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People are getting interviews through
based on 3 PolicyBazaar interviews
Job Portal
Referral
67%
33%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
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Customer Care Executive Interview Questions from Similar Companies
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18%
more
than the average Customer Care Executive Salary in India
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PolicyBazaar Customer Care Executive Reviews and Ratings
based on 13 reviews
Rating in categories
|
Sales Executive
1.2k
salaries
|  ₹1.8 L/yr - ₹5.5 L/yr |
|
Associate Sales Consultant
1.2k
salaries
| ₹1.5 L/yr - ₹5.5 L/yr |
|
Relationship Manager
899
salaries
| ₹1.6 L/yr - ₹6 L/yr |
|
Team Lead
355
salaries
| ₹3.1 L/yr - ₹10 L/yr |
|
Sales Associate
349
salaries
| ₹1.8 L/yr - ₹5 L/yr |
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