5 JustDial Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

JustDial Customer Care Executive Interview Experiences

3 interviews found

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 9 May 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Brief introducation

Add your answer

Q2. Past experiences

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent in english

Customer Care Executive Interview Questions & Answers

Kshitij

posted on 7 Sep 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself.

Ans.

I am a dedicated and empathetic customer care executive with a strong background in resolving customer issues and providing exceptional service.

Experienced in handling customer inquiries and complaints
Skilled in problem-solving and conflict resolution
Excellent communication and interpersonal skills
Ability to remain calm and professional under pressure

Answered by AI

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Q2. What have you learnt in your degree?

Ans.

I have learnt various skills and knowledge related to customer service, communication, problem-solving, and conflict resolution.

Studied customer behavior and psychology to understand their needs and preferences
Learned effective communication techniques to interact with customers professionally
Acquired problem-solving skills to address customer issues efficiently
Developed conflict resolution strategies to handle challen...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Always be prepared for the questions that could be taken out from your resume.

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 16 Dec 2021

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Walk through my CV and asked about myself and my long term and short term goals

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and try to answer in English only

Top trending discussions

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Interview Tips & Stories

1d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Amazon

Anonymous

posted on 20 Nov 2019

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. They asked about How have you developed Business in your Ex Company

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I explained that we rigorously used to do telling calling as well as Birthday-Anniversary wish and offer calling and thus we used to develop our Business. I was First Got Hired through Consultancy via Naukari and after seeing my performance, Amazon-Prione consumed me to the main business on pay roll.

Sales Executive Interview Questions & Answers

MagicBricks

Anonymous

posted on 3 May 2019

I applied via Other and was interviewed in Oct 2018. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Are you comfortable with sales profile or not

Ans.

Yes, I am comfortable with sales profile as I have a proven track record of exceeding sales targets.

I have X years of experience in sales
I have consistently met or exceeded sales targets in my previous roles
I am confident in my ability to build relationships with clients and close deals

Answered by AI

Add your answer

Interview Preparation Tips

General Tips: When I was in interview room at that time I was very nervous their is two reasons, 1 is I was nervous because when I meet the new people and 2nd is I m not the sales guy at that time I was thinking which type of questions he will ask me. First expected question he asked me is tell me about yourself I m very happy. I ans this question then he asked me much more questions and I ans all of them he very impressed to me because we 4 person is their interview n I m the last one who he selected then 2 round of my interview HR round she also selected me but in one condition I want to achieve the target then only I servive the 2nd month otherwise she terminate me. I accept the challenge and in achieve that target. That's all thank you very much
Skills: Communication, Body Language, Problem Solving
Duration: 1-4 weeks

Sales Executive Interview Questions & Answers

Indiamart Intermesh

Anonymous

posted on 8 Nov 2019

I applied via Campus Placement and was interviewed in May 2019. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell me about yourself?

Add your answer

Q2. How to sell pen

Ans.

To sell a pen, highlight its unique features and benefits, and show how it can solve a customer's problem.

Ask the customer about their needs and how they use pens
Highlight the pen's unique features, such as a comfortable grip or smooth ink flow
Explain how the pen can solve the customer's problem, such as helping them write more neatly or quickly
Offer a demonstration of the pen's features and benefits
Create a sense of u...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Calm and don't be nervous. And listen the questions carefully. And then answer in your way.

Sales Executive Interview Questions & Answers

Indiamart Intermesh

Anonymous

posted on 4 May 2021

Interview Questionnaire

2 Questions

Q1. Previous job experience

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Q2. Spot selling

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Sales Executive Interview Questions & Answers

Indiamart Intermesh

Anonymous

posted on 17 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. How much years of experience you have in sales?

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Q2. What is difference between sales and marketing?

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Q3. What target you had to achieve in your previous role?

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Interview Preparation Tips

Interview preparation tips for other job seekers - It lasted for around 20 minutes.

Sales Executive Interview Questions & Answers

MagicBricks

posted on 9 Feb 2022

Round 1 - HR

(6 Questions)

Q1. What are your salary expectations?

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Q2. What is your family background?

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Q3. Why should we hire you?

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Q4. Share details of your previous job.

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Q5. Tell me about yourself.

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Q6. Why you leaved your previous job

Ans. I have learnt a lot at my previous company, but now i feel that there are no new opportunities for me to learn and grow so i am looking for a change

Answered by Deepak pandey

Add your answer

Sales Executive Interview Questions & Answers

MagicBricks

Anonymous

posted on 21 Jul 2024

Interview experience

Poor

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. Past experience

Add your answer

Q2. Tell about yourself

Add your answer

Round 2 - One-on-one

(2 Questions)

Q1. Past experience

Add your answer

Q2. Show how to sell a product

Ans.

Selling a product involves understanding customer needs, highlighting product benefits, and closing the deal.

Understand the customer's needs and pain points
Highlight the unique features and benefits of the product
Address any objections or concerns the customer may have
Create a sense of urgency or scarcity to encourage a purchase
Close the deal by asking for the sale

Answered by AI

Add your answer

Round 3 - One-on-one

(2 Questions)

Q1. Good knowledge of numbers

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Q2. Sales strategy to show

Ans.

Develop a sales strategy that focuses on building relationships, understanding customer needs, and providing personalized solutions.

Identify target market and ideal customer profile
Build relationships with potential clients through networking and follow-ups
Understand customer needs and pain points to tailor solutions
Provide personalized solutions that address specific customer challenges
Utilize data and analytics to tr

Answered by AI

Add your answer

JustDial Interview FAQs

How many rounds are there in JustDial Customer Care Executive interview?

JustDial interview process usually has 1 rounds. The most common rounds in the JustDial interview process are HR.

How to prepare for JustDial Customer Care Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at JustDial. The most common topics and skills that interviewers at JustDial expect are customer care, Bpo Voice, Customer Service, Inbound Calls and bpo.

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JustDial Customer Care Executive Salary

based on 145 salaries

₹1.1 L/yr - ₹4.5 L/yr

At par with the average Customer Care Executive Salary in India

View more details

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