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Info Edge Customer Care Executive Interview Questions and Answers
Info Edge Customer Care Executive Interview Experiences
1 interview found
rishab ric
(1 Question)
- Q1. Tell me something about yourself.
- Ans.
I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.
I have X years of experience in customer service roles.
I am skilled in active listening and problem-solving.
I strive to provide excellent customer service and ensure customer satisfaction.
I am proficient in using CRM systems and handling customer inquiries via phone, email, and chat.
I have received positive...
What people are saying about Info Edge
Interview questions from similar companies
Anonymous
Selected
I was interviewed in Apr 2024.
(1 Question)
- Q1. How will you handle customer query
- Ans.
I will handle customer queries by actively listening, empathizing, providing solutions, and following up to ensure satisfaction.
Listen actively to understand the customer's query
Empathize with the customer's situation and show understanding
Provide clear and accurate solutions or information
Follow up with the customer to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
(1 Question)
- Q1. Discussion on Salary
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about your self
- Q2. Why you are split the job
- Q3. Are you comfortable to doing this job
(2 Questions)
- Q1. What is your hobby’s
- Q2. Who is your anthem
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.
(2 Questions)
- Q1. Brief introducation
- Q2. Past experiences
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Dec 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. What do you understand by Customer Service.
- Ans.
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone,...
Interview Preparation Tips
I applied via Indeed and was interviewed in Sep 2023. There were 5 interview rounds.
Customer related any querry solving or discussion
Assingment topic related any objective
(5 Questions)
- Q1. Personal information
- Q2. Introduction about your self
- Q3. What was doing now
- Q4. What isyour aim
- Q5. Positive and negative things
Give me the topic and time to solving this round
Interview Preparation Tips
I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.
(1 Question)
- Q1. Introductions and some basic knowledge
- Ans. Told intro and gave answers according
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Indiamart Intermesh
Anjali Agrawal
posted on 15 Jun 2023
I applied via Walk-in and was interviewed in May 2023. There were 3 interview rounds.
An aptitude test is an exam used to determine an individuals skill or propensity to succeed in a given activity.
(2 Questions)
- Q1. Tell me about yourself? Why you want to join this company? Why you skip previous co pany? What are the salary you expect?
- Q2. What is the role of customer care executive? Tell me about strength and weakness?
Interview Preparation Tips
- About company
- Customer care executive role
Update your resume
Be honest with your cover letter
Be confident
Be prepared
Learn about the company
Clear your vision and mission
I applied via Walk-in and was interviewed in Oct 2021. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Self introduction
- Q2. About our qualifications
- Q3. About our conversation
- Q4. And what kind of job did you deserve
Interview Preparation Tips
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Q2. Why do you want this job ?
- Q3. Why Globiva?
- Ans.
Globiva is a leading customer care service provider with a focus on delivering exceptional customer experiences.
Globiva has a strong reputation for providing high-quality customer care services
The company has a customer-centric approach and is committed to delivering exceptional customer experiences
Globiva has a team of highly skilled and experienced customer care executives who are dedicated to providing excellent ser...
Interview Preparation Tips
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Info Edge Customer Care Executive Interview Process
based on 1 interview
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Customer Care Executive Interview Questions from Similar Companies
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Info Edge Customer Care Executive Reviews and Ratings
based on 2 reviews
Rating in categories
|
Senior Executive
744
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|  ₹2.5 L/yr - ₹7.7 L/yr |
|
Associate Senior Executive
603
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| ₹2 L/yr - ₹6.2 L/yr |
|
Assistant Manager
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salaries
| ₹3.5 L/yr - ₹9.5 L/yr |
|
Sales Executive
448
salaries
| ₹3.9 L/yr - ₹10 L/yr |
|
Senior Software Engineer
342
salaries
| ₹10 L/yr - ₹27.5 L/yr |
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