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Info Edge Customer Care Executive Interview Questions and Answers

Updated 26 Aug 2024

Info Edge Customer Care Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself.
  • Ans. 

    I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.

    • I have X years of experience in customer service roles.

    • I am skilled in active listening and problem-solving.

    • I strive to provide excellent customer service and ensure customer satisfaction.

    • I am proficient in using CRM systems and handling customer inquiries via phone, email, and chat.

    • I have received positive...

  • Answered by AI

Customer Care Executive Jobs at Info Edge

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Interview questions from similar companies

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked about How have you developed Business in your Ex Company

Interview Preparation Tips

Interview preparation tips for other job seekers - I explained that we rigorously used to do telling calling as well as Birthday-Anniversary wish and offer calling and thus we used to develop our Business. I was First Got Hired through Consultancy via Naukari and after seeing my performance, Amazon-Prione consumed me to the main business on pay roll.

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Work experience
  • Q2. R u comfertable traveling
  • Ans. 

    Yes, I am comfortable traveling for work.

    • I have experience traveling for work in my previous roles.

    • I am adaptable and enjoy exploring new places.

    • I am willing to travel for client meetings and conferences.

    • I understand the importance of face-to-face interactions in sales.

    • I am organized and can handle the logistics of travel efficiently.

  • Answered by AI
  • Q3. What is your study status
  • Q4. Graduate
  • Q5. Can u join immediatly
  • Q6. Will you able to sell product by showing them on thier phone screen on the app
  • Q7. This is something new,but India is going through digitalisation,so ofcourse that wouldnt be that problem.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good,i got selected,after two days i got a cl bck,and on 3 days i did my joining procedure

I applied via Campus Placement and was interviewed in May 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself?
  • Q2. How to sell pen
  • Ans. 

    To sell a pen, highlight its unique features and benefits, and show how it can solve a customer's problem.

    • Ask the customer about their needs and how they use pens

    • Highlight the pen's unique features, such as a comfortable grip or smooth ink flow

    • Explain how the pen can solve the customer's problem, such as helping them write more neatly or quickly

    • Offer a demonstration of the pen's features and benefits

    • Create a sense of u...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Calm and don't be nervous. And listen the questions carefully. And then answer in your way.

I applied via Naukri.com and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What do you know about the company and what we do.
  • Ans. 

    The company is a leading provider of sales solutions and services.

    • The company offers a wide range of sales solutions, including CRM software, lead generation, and sales training.

    • They have a strong track record of helping businesses increase their sales and revenue.

    • The company has a team of experienced sales professionals who work closely with clients to understand their needs and provide tailored solutions.

    • They have a ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a very simple question but some people get confused about selling and comparing. The company compares the policy and provide you the best policy suited and sell policy.

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why you want to join us

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident .
They are just checking your communication skill

Interview Questionnaire 

2 Questions

  • Q1. Previous job experience
  • Q2. Spot selling

I applied via Company Website and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. It was a aptitude test thn voicd test thn hr interview . Hr asked me ques tell me how would u sell a pen ,asked me my hobbies basically checked my communication skills .thats it

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident even if u are speaking hindi and not able to communicate well in eng

I applied via Approached by Company and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

My work experience and my knowledge

Interview Preparation Tips

Topics to prepare for Udaan Sales Executive interview:
  • Hard-work
  • Self confidence
  • Punchualty
  • customer support
  • Computer operator
Interview preparation tips for other job seekers - Only experience person and very hardworking person and honest and punchal

I applied via Walk-in and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself
  • Q2. Sell the pen to me
  • Ans. 

    I will sell you a pen that is not just a writing instrument, but a tool for success and self-expression.

    • Highlight the pen's features and benefits

    • Emphasize its versatility and convenience

    • Share success stories and testimonials

    • Offer a limited-time promotion or discount

  • Answered by AI
  • Q3. Why you choose carrer in sales
  • Q4. Why should we hire you
  • Q5. Tell me about the company
  • Q6. Aptitude test and grammer test

Interview Preparation Tips

Interview preparation tips for other job seekers - Just try to make eye contact it helps to build your confidence. Don't hesitate and try to make communication as a normal conversation don't show you are afraid or you don't know tge answer and last advice make your own answer don't copy from any website or google
All the best

Info Edge Interview FAQs

How many rounds are there in Info Edge Customer Care Executive interview?
Info Edge interview process usually has 1 rounds. The most common rounds in the Info Edge interview process are HR.
How to prepare for Info Edge Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Info Edge. The most common topics and skills that interviewers at Info Edge expect are Calling, Customer Service, Telecalling, cce and cse.

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Info Edge Customer Care Executive Interview Process

based on 1 interview

Interview experience

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Bad
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Join Info Edge India’s first internet classifieds company.
Info Edge Customer Care Executive Salary
based on 6 salaries
₹2 L/yr - ₹3 L/yr
At par with the average Customer Care Executive Salary in India
View more details

Info Edge Customer Care Executive Reviews and Ratings

based on 2 reviews

1.0/5

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1.0

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1.0

Work-life balance

1.0

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Job security

1.0

Company culture

1.0

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1.0

Work satisfaction

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