Videocon d2h Customer Care Executive Interview Questions and Answers

Who do you handal an educated customer and uneducated customer

Q1. What do you know about technology?
Ans. 
I have a good understanding of technology and keep myself updated with the latest advancements.
• I am proficient in using various software and applications.

• I have knowledge of different operating systems such as Windows, MacOS, and Linux.

• I am familiar with basic coding languages like HTML, CSS, and JavaScript.

• I have experience in troubleshooting technical issues and providing solutions.

• I keep myself updated with the late...read more
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Q2. What do you think about our company?
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Q3. What can we do to increase our profit?
Ans. 
To increase profit, we can focus on increasing sales, reducing costs, and improving customer retention.
• Implement targeted marketing campaigns to attract new customers

• Streamline operations to reduce expenses

• Offer loyalty programs and incentives to retain existing customers

• Explore new revenue streams or partnerships

• Analyze and optimize pricing strategies

• Invest in employee training and development to improve customer serv...read more
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Q4. Why you want to get this job?
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Q5. What do you think about other company's?
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Q1. Just normal convesation to test communication skills
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45 minutes simple test, with simple questions in english or hindi

Q1. R u fresher for this job
Ans. 
Yes, I am a fresher for this job.
• I have recently completed my education and this would be my first job in the customer care field.

• Although I am new to this role, I have excellent communication skills and a strong desire to learn and grow in this position.

• I am confident that my enthusiasm and dedication will make up for my lack of experience.
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Q2. Qualifications related asked
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Tataplay customer service related. Information shared for gd

Good ?

Q1. Tell me about yourself
Ans. I am neeraj maurya from pratapgar uttar pradesh my age 22
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Q2. Where were you working before
Ans. I used to work at Excitel before
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Q3. Why are you leaving Excitel?
Ans. Sir excitel is the west company from my side but nothing growth
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Q4. Whose reference do you come from
Ans. BM sir told me that as much as you earn in Excitel, I say with confidence that this will be the best job for you and also growth in it:
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Q5. Will you be able to work in SITI NETWORK
Ans. Sir I promise that I will do my best with Excitel
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