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I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.
It's easy to crack the first round
It's bit difficult but basics are important
Top trending discussions
I applied via Newspaper Ad and was interviewed in Jan 2024. There were 2 interview rounds.
Factorial program, palindrome program.
To become a certified soft skills trainer within the next 6 months.
Enroll in a recognized training program
Attend workshops and seminars to enhance skills
Obtain necessary certifications
Start offering training sessions to gain experience
I appeared for an interview in Dec 2024.
Tell me about your self
I applied via Recruitment Consulltant and was interviewed in Aug 2021. There were 3 interview rounds.
Empathy is understanding and sharing someone's feelings, while sympathy is feeling sorry for someone's situation.
Empathy is putting yourself in someone else's shoes and feeling what they feel.
Sympathy is acknowledging someone's pain or suffering, but not necessarily feeling it yourself.
Empathy is more about understanding, while sympathy is more about showing support.
Example of empathy: A friend shares their struggles w...
I applied via Referral and was interviewed in May 2024. There were 3 interview rounds.
Through the coding platform
Around 45 min duration
posted on 1 Mar 2025
I appeared for an interview before Mar 2024.
An overview of the general knowledge and skills required for specific job roles.
I appeared for an interview before Sep 2016.
I applied via Naukri.com and was interviewed before Mar 2021. There were 2 interview rounds.
Online test was conducted on aptitude
I appeared for an interview before Feb 2021.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing in-person assistance
Customer service requires active listening, empathy, problem-solving, and timely resolution of issues.
Listen actively to the customer's concerns and needs
Show empathy and understanding towards the customer's situation
Provide effective solutions to the customer's problems
Resolve issues in a timely and efficient manner
Maintain a positive and professional attitude throughout the interaction
Follow up with the customer to e...
I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.
based on 1 interview
Interview experience
Customer Care Executive
38
salaries
| ₹0.9 L/yr - ₹3.2 L/yr |
Area Sales Manager
19
salaries
| ₹2.3 L/yr - ₹8.6 L/yr |
Tele Caller
16
salaries
| ₹0.1 L/yr - ₹3 L/yr |
Customer Service Executive
15
salaries
| ₹1.5 L/yr - ₹4.5 L/yr |
Sales Executive
13
salaries
| ₹1.2 L/yr - ₹3.7 L/yr |
Amazon
Flipkart
Indiamart Intermesh
JustDial