Videocon d2h Product Supply Interview Questions and Answers

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Tataplay customer service related. Information shared for gd

Q1. Just normal convesation to test communication skills
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45 minutes simple test, with simple questions in english or hindi

Q1. R u fresher for this job
Ans. 
Yes, I am a fresher for this job.
• I have recently completed my education and this would be my first job in the customer care field.

• Although I am new to this role, I have excellent communication skills and a strong desire to learn and grow in this position.

• I am confident that my enthusiasm and dedication will make up for my lack of experience.
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Q2. Qualifications related asked
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Who do you handal an educated customer and uneducated customer

Q1. What do you know about technology?
Ans. 
I have a good understanding of technology and keep myself updated with the latest advancements.
• I am proficient in using various software and applications.

• I have knowledge of different operating systems such as Windows, MacOS, and Linux.

• I am familiar with basic coding languages like HTML, CSS, and JavaScript.

• I have experience in troubleshooting technical issues and providing solutions.

• I keep myself updated with the late...read more
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Q2. What do you think about our company?
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Q3. What can we do to increase our profit?
Ans. 
To increase profit, we can focus on increasing sales, reducing costs, and improving customer retention.
• Implement targeted marketing campaigns to attract new customers

• Streamline operations to reduce expenses

• Offer loyalty programs and incentives to retain existing customers

• Explore new revenue streams or partnerships

• Analyze and optimize pricing strategies

• Invest in employee training and development to improve customer serv...read more
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Q4. Why you want to get this job?
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Q5. What do you think about other company's?
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Easy numericals normal general test

Q1. Your experience your job role what were your challenges in last organisation
Ans. 
In my previous role as a Sales Manager, my biggest challenge was managing a team with diverse skill sets and personalities.
• I had to find ways to motivate and engage team members with different work styles and communication preferences.

• I implemented regular team-building activities and one-on-one coaching sessions to address individual needs.

• I also had to navigate conflicts and ensure everyone was working towards the sa...read more
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Q1. Your last job role Your challenges how you overcome your challenge
Ans. 
I was a Sales Manager. My biggest challenge was meeting monthly targets. I overcame it by analyzing sales data and motivating my team.
• Analyzed sales data to identify trends and areas for improvement

• Implemented new sales strategies to increase revenue

• Motivated and trained team members to improve performance

• Monitored progress regularly and made adjustments as needed
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