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Tata Play Customer Care Executive Interview Questions and Answers

Updated 5 May 2022

Tata Play Customer Care Executive Interview Experiences

3 interviews found

I applied via AmbitionBox and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. R u fresher for this job
  • Ans. 

    Yes, I am a fresher for this job.

    • I have recently completed my education and this would be my first job in the customer care field.

    • Although I am new to this role, I have excellent communication skills and a strong desire to learn and grow in this position.

    • I am confident that my enthusiasm and dedication will make up for my lack of experience.

  • Answered by AI
  • Q2. Qualifications related asked

Interview Preparation Tips

Topics to prepare for Tata Play Customer Care Executive interview:
  • Customer Service
  • Electricals
Interview preparation tips for other job seekers - Easy to learn company rule and regulations

I applied via AmbitionBox and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Tataplay customer service related. Information shared for gd

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam quickly comblite my job and. Easy to learn

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

I applied via Company Website and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Good ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer care services and customer satisfaction

Interview questions from similar companies

I applied via Company Website and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Just normal convesation to test communication skills
Round 3 - Aptitude Test 

45 minutes simple test, with simple questions in english or hindi

Interview Preparation Tips

Topics to prepare for DISH TV Customer Care Executive interview:
  • pmaps test
Interview preparation tips for other job seekers - Just be confident, and talk casually so hr will know you will be able to talk to customers and while aptitude test, simple questions are asked just answer them according to your thinking there is no right or wrong answer it is just personality assessment test.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Its thear a parmanent job
Round 2 - HR 

(1 Question)

  • Q1. What will the salary per month
Round 3 - HR 

(1 Question)

  • Q1. What the timing this job
Round 4 - One-on-one 

(1 Question)

  • Q1. Whare will the job location

Interview Preparation Tips

Interview preparation tips for other job seekers - No thanks
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself?
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Do You have any experience?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About your self
  • Q2. And laptop configuration
Round 2 - Trainer 

(1 Question)

  • Q1. Laptop configuration, previous work details
Round 3 - Assignment 

General knowledge test and aptitude test

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. HR check lot of times your communication and HR give you one topic then after that you speak about the topic 4 to 6 min
  • Q2. Basic introduction and family background and soft skills
Round 3 - Aptitude Test 

Hearing, Speaking and listening

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly you will have to become good resume and good communication skills

I applied via Company Website and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Just normal convesation to test communication skills
Round 3 - Aptitude Test 

45 minutes simple test, with simple questions in english or hindi

Interview Preparation Tips

Topics to prepare for DISH TV Customer Care Executive interview:
  • pmaps test
Interview preparation tips for other job seekers - Just be confident, and talk casually so hr will know you will be able to talk to customers and while aptitude test, simple questions are asked just answer them according to your thinking there is no right or wrong answer it is just personality assessment test.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic introduction
Round 2 - HR 

(2 Questions)

  • Q1. Basic Introduction
  • Q2. Tell me something about your town/district
Round 3 - Aptitude Test 

Very easy and basic type of analytical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your introduction well.
Be confident.

Tata Play Interview FAQs

How many rounds are there in Tata Play Customer Care Executive interview?
Tata Play interview process usually has 1-2 rounds. The most common rounds in the Tata Play interview process are Resume Shortlist, Group Discussion and HR.

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People are getting interviews through

based on 3 Tata Play interviews
Job Portal
Company Website
67%
33%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Tata Play Customer Care Executive Salary
based on 48 salaries
₹1.1 L/yr - ₹4 L/yr
13% less than the average Customer Care Executive Salary in India
View more details

Tata Play Customer Care Executive Reviews and Ratings

based on 21 reviews

4.5/5

Rating in categories

4.9

Skill development

4.2

Work-Life balance

4.3

Salary & Benefits

4.3

Job Security

4.6

Company culture

4.5

Promotions/Appraisal

4.6

Work Satisfaction

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