DISH TV Customer Support Executive Interview Questions and Answers

Q1. Why should i hire u?
Ans. 
I am the ideal candidate for the Customer Service Associate position because of my strong communication skills, problem-solving abilities, and passion for helping others.
• I have excellent verbal and written communication skills, which are essential for effectively assisting customers and resolving their issues.

• I am a quick thinker and have strong problem-solving abilities, allowing me to find solutions to customer conce...read more
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Q2. What are ur strengths and weaknesses
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My strengths include communication skills, problem-solving abilities, and adaptability. My weaknesses include being too self-critical and sometimes taking on too much responsibility.
• Strengths: Communication skills

• Strengths: Problem-solving abilities

• Strengths: Adaptability

• Weaknesses: Being too self-critical

• Weaknesses: Taking on too much responsibility
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Q3. Tell me about ur self
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I am a dedicated and experienced customer service associate with a passion for helping others.
• I have worked in customer service for 5 years, providing support and resolving issues for customers.

• I am skilled in handling difficult customers and finding solutions to their problems.

• I have received multiple commendations from customers for my exceptional service.

• I am fluent in English, Spanish, and French, allowing me to as...read more
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Q4. Why u choose this role
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I chose this role because I enjoy helping people and providing excellent customer service.
• I have always had a passion for helping others and solving problems.

• I have previous experience in customer service and enjoy interacting with customers.

• I am a good listener and have strong communication skills.

• I find satisfaction in resolving customer issues and ensuring their satisfaction.

• I am motivated by the opportunity to make
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Q1. Communication skills, explained about inbound process and outbound process. How to pitch customer for product sales. How we have to recive customer on call and how we have to apologize to customer and etc
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Q2. Tell abouts to our self
Ans. About my educational. Back ground and family' related and informed about hobbies and etc
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Q3. My name is chintalapudi akash
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Q4. I have completed diploma in fire and safet as graduate. I have 2 elder brother and my father work as government employees and my mother work as house wife . My hobbies watching tv playing cricket.
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Q1. Salary discussion
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Q1. R u fresher for this job
Ans. 
Yes, I am a fresher for this job.
• I have recently completed my education and this would be my first job in the customer care field.

• Although I am new to this role, I have excellent communication skills and a strong desire to learn and grow in this position.

• I am confident that my enthusiasm and dedication will make up for my lack of experience.
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Q2. Qualifications related asked
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Q1. What's the TV os built of?
Ans. 
TV OS is built on a software platform that enables the TV to run applications and connect to the internet.
• TV OS is typically built on a Linux-based platform

• It allows users to access streaming services like Netflix, Hulu, and Amazon Prime Video

• It also enables users to download and use apps, such as games and social media platforms

• TV OS can be updated over the internet to add new features and fix bugs
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Q2. How to convert a non smart tv to smart tv
Ans. 
A non-smart TV can be converted to a smart TV by using devices such as streaming sticks, set-top boxes, or game consoles.
• Connect a streaming stick like Amazon Fire Stick or Roku to the HDMI port of the TV.

• Use a set-top box like Apple TV or Google Chromecast to stream content.

• Connect a game console like Xbox or PlayStation to access streaming services.

• Use a smart DVD player or Blu-ray player with built-in streaming capa...read more
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Tataplay customer service related. Information shared for gd

Q1. Previous job role Communication Knowledge about customer service
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