DISH TV Customer Service Executive Interview Questions and Answers

Q1. Why should i hire u?
Ans. 
I am the ideal candidate for the Customer Service Associate position because of my strong communication skills, problem-solving abilities, and passion for helping others.
• I have excellent verbal and written communication skills, which are essential for effectively assisting customers and resolving their issues.

• I am a quick thinker and have strong problem-solving abilities, allowing me to find solutions to customer conce...read more
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Q2. What are ur strengths and weaknesses
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My strengths include communication skills, problem-solving abilities, and adaptability. My weaknesses include being too self-critical and sometimes taking on too much responsibility.
• Strengths: Communication skills

• Strengths: Problem-solving abilities

• Strengths: Adaptability

• Weaknesses: Being too self-critical

• Weaknesses: Taking on too much responsibility
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Q3. Tell me about ur self
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I am a dedicated and experienced customer service associate with a passion for helping others.
• I have worked in customer service for 5 years, providing support and resolving issues for customers.

• I am skilled in handling difficult customers and finding solutions to their problems.

• I have received multiple commendations from customers for my exceptional service.

• I am fluent in English, Spanish, and French, allowing me to as...read more
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Q4. Why u choose this role
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I chose this role because I enjoy helping people and providing excellent customer service.
• I have always had a passion for helping others and solving problems.

• I have previous experience in customer service and enjoy interacting with customers.

• I am a good listener and have strong communication skills.

• I find satisfaction in resolving customer issues and ensuring their satisfaction.

• I am motivated by the opportunity to make
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Q1. What's the TV os built of?
Ans. 
TV OS is built on a software platform that enables the TV to run applications and connect to the internet.
• TV OS is typically built on a Linux-based platform

• It allows users to access streaming services like Netflix, Hulu, and Amazon Prime Video

• It also enables users to download and use apps, such as games and social media platforms

• TV OS can be updated over the internet to add new features and fix bugs
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Q2. How to convert a non smart tv to smart tv
Ans. 
A non-smart TV can be converted to a smart TV by using devices such as streaming sticks, set-top boxes, or game consoles.
• Connect a streaming stick like Amazon Fire Stick or Roku to the HDMI port of the TV.

• Use a set-top box like Apple TV or Google Chromecast to stream content.

• Connect a game console like Xbox or PlayStation to access streaming services.

• Use a smart DVD player or Blu-ray player with built-in streaming capa...read more
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Q1. R u fresher for this job
Ans. 
Yes, I am a fresher for this job.
• I have recently completed my education and this would be my first job in the customer care field.

• Although I am new to this role, I have excellent communication skills and a strong desire to learn and grow in this position.

• I am confident that my enthusiasm and dedication will make up for my lack of experience.
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Q2. Qualifications related asked
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Q1. Previous job role Communication Knowledge about customer service
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