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DISH TV Customer Support Associate Interview Questions and Answers

Updated 2 Sep 2024

DISH TV Customer Support Associate Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer support associate with a passion for helping others.

    • Experience in handling customer inquiries and resolving issues

    • Strong communication skills both written and verbal

    • Ability to remain calm and patient in stressful situations

    • Detail-oriented and organized in managing customer accounts

    • Passionate about providing excellent customer service

    • Example: Worked as a customer support associat

  • Answered by AI
  • Q2. Only 1 question for side hr
Round 3 - Assignment 

1st step is a you are a whatsapp added to hr then test

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont join this company dishtv

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Simple aptitude test which anyone can clear just do your best

Round 2 - Telephonic Call 

(1 Question)

  • Q1. Just explain about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just clear aptitude test of pmaps. And interview in english.thats it

Customer Support Associate Interview Questions Asked at Other Companies

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emot ... read more
asked in Accenture
Q3. What basic troubleshooting will you try if you are facing issues ... read more
Q4. How would you handle an angry customer?
asked in Accenture
Q5. What is safe made available in Android devices, how does it work?

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Previous job role Communication Knowledge about customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What's the TV os built of?
  • Ans. 

    TV OS is built on a software platform that enables the TV to run applications and connect to the internet.

    • TV OS is typically built on a Linux-based platform

    • It allows users to access streaming services like Netflix, Hulu, and Amazon Prime Video

    • It also enables users to download and use apps, such as games and social media platforms

    • TV OS can be updated over the internet to add new features and fix bugs

  • Answered by AI
  • Q2. How to convert a non smart tv to smart tv
  • Ans. 

    A non-smart TV can be converted to a smart TV by using devices such as streaming sticks, set-top boxes, or game consoles.

    • Connect a streaming stick like Amazon Fire Stick or Roku to the HDMI port of the TV.

    • Use a set-top box like Apple TV or Google Chromecast to stream content.

    • Connect a game console like Xbox or PlayStation to access streaming services.

    • Use a smart DVD player or Blu-ray player with built-in streaming capa...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a not that hard to face this interview. If you have tecnical knowledge regarding tv and internet you will get the job easily. All the best for your interview.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Explain your expierence in detail
Round 2 - Technical 

(2 Questions)

  • Q1. My motivation towards this job profile
  • Q2. What aspects of my profile fits with JD

Software Engineer Interview Questions & Answers

YuppTV user image T Amruta Sri Sindhu

posted on 25 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

There are 10 Aptitude questions which are of average difficulty level. Other 5 questions are coding questions which are quite easy to write code.

Round 2 - Coding Test 

This entire round comprises of Coding questions. Discussion on the coding questions solved in earlier round followed by medium level 2 other coding questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Third round is a mix of coding and technical questions. Data structures will be of main focus along with 1 medium level coding question to be solved. Note that you need to derive the logic.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Communication skills, explained about inbound process and outbound process. How to pitch customer for product sales. How we have to recive customer on call and how we have to apologize to customer and etc
  • Q2. Tell abouts to our self
  • Ans. About my educational. Back ground and family' related and informed about hobbies and etc
  • Answered Anonymously
  • Q3. My name is chintalapudi akash
  • Q4. I have completed diploma in fire and safet as graduate. I have 2 elder brother and my father work as government employees and my mother work as house wife . My hobbies watching tv playing cricket.
Round 2 - HR 

(1 Question)

  • Q1. Salary discussion

I applied via LinkedIn and was interviewed in May 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. This interview was a technical round. It lasted for about nearly half an hour. The interview wanted to test both my knowledge and Communication skills. Most of the questions are asked to me were related to...
  • Q2. Basic programming questions related to your resume
  • Q3. Java, Dotnet, Angular

Interview Preparation Tips

Interview preparation tips for other job seekers - Will prepare your resume and Basic programming questions and strong in one programming language

I applied via AmbitionBox and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. R u fresher for this job
  • Ans. 

    Yes, I am a fresher for this job.

    • I have recently completed my education and this would be my first job in the customer care field.

    • Although I am new to this role, I have excellent communication skills and a strong desire to learn and grow in this position.

    • I am confident that my enthusiasm and dedication will make up for my lack of experience.

  • Answered by AI
  • Q2. Qualifications related asked

Interview Preparation Tips

Topics to prepare for Tata Play Customer Care Executive interview:
  • Customer Service
  • Electricals
Interview preparation tips for other job seekers - Easy to learn company rule and regulations

Interview Questionnaire 

3 Questions

  • Q1. Why B.tech student is necessary in Service incharge post
  • Ans. 

    B.Tech students are necessary in the Service Incharge post because of their technical knowledge and problem-solving skills.

    • B.Tech students have a strong foundation in technical subjects, which is essential for troubleshooting and resolving customer issues.

    • They possess problem-solving skills that enable them to analyze complex situations and find effective solutions.

    • Their understanding of technology allows them to assis...

  • Answered by AI
  • Q2. What is the extra benefit of B.tech student to work in tatasky service team.
  • Ans. 

    B.Tech students bring technical expertise and problem-solving skills to the Tatasky service team.

    • B.Tech students have a strong foundation in technical subjects like engineering and computer science, which can be beneficial in troubleshooting technical issues faced by customers.

    • They possess problem-solving skills and analytical thinking, which are essential in resolving customer complaints and finding effective solution...

  • Answered by AI
  • Q3. You must give opportunity to B.Com and M.com Holders

Interview Preparation Tips

Interview preparation tips for other job seekers - Why is it compulsory to have B.tech for getting the job in Tatasky Service department , as Master of commerce can equivalent work as compare to B.tech holder , rather the working done by service incharge can be done by Commerce back round also and in a very better and efficient manner.
I have applied for the Area service Incharge in Tatasky LTD. (Lukhnow) but they rejecting because i dont have btech degree but company should take an interview for the post as commerce backround also has a potential to show you the skills in customer servicing.

DISH TV Interview FAQs

How many rounds are there in DISH TV Customer Support Associate interview?
DISH TV interview process usually has 2-3 rounds. The most common rounds in the DISH TV interview process are Aptitude Test, Telephonic Call and Resume Shortlist.

Tell us how to improve this page.

DISH TV Customer Support Associate Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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DISH TV Customer Support Associate Salary
based on 5 salaries
₹1.4 L/yr - ₹2.3 L/yr
40% less than the average Customer Support Associate Salary in India
View more details

DISH TV Customer Support Associate Reviews and Ratings

based on 4 reviews

3.0/5

Rating in categories

3.0

Skill development

2.4

Work-life balance

2.1

Salary

1.5

Job security

2.5

Company culture

1.2

Promotions

2.2

Work satisfaction

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