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DISH TV
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DISH TV Customer Support Associate Interview Questions and Answers
DISH TV Customer Support Associate Interview Experiences
2 interviews found
Anonymous
Selected
I applied via Referral and was interviewed in Sep 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me something about your self
- Ans.
I am a dedicated and empathetic customer support associate with a passion for helping others.
Experience in handling customer inquiries and resolving issues
Strong communication skills both written and verbal
Ability to remain calm and patient in stressful situations
Detail-oriented and organized in managing customer accounts
Passionate about providing excellent customer service
Example: Worked as a customer support associat
- Q2. Only 1 question for side hr
1st step is a you are a whatsapp added to hr then test
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.
Simple aptitude test which anyone can clear just do your best
(1 Question)
- Q1. Just explain about yourself
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Sumit Suman
Selected
I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.
(1 Question)
- Q1. Previous job role Communication Knowledge about customer service
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What's the TV os built of?
- Ans.
TV OS is built on a software platform that enables the TV to run applications and connect to the internet.
TV OS is typically built on a Linux-based platform
It allows users to access streaming services like Netflix, Hulu, and Amazon Prime Video
It also enables users to download and use apps, such as games and social media platforms
TV OS can be updated over the internet to add new features and fix bugs
- Q2. How to convert a non smart tv to smart tv
- Ans.
A non-smart TV can be converted to a smart TV by using devices such as streaming sticks, set-top boxes, or game consoles.
Connect a streaming stick like Amazon Fire Stick or Roku to the HDMI port of the TV.
Use a set-top box like Apple TV or Google Chromecast to stream content.
Connect a game console like Xbox or PlayStation to access streaming services.
Use a smart DVD player or Blu-ray player with built-in streaming capa...
Interview Preparation Tips
Skills evaluated in this interview
(2 Questions)
- Q1. Tell me about yourself
- Q2. Explain your expierence in detail
(2 Questions)
- Q1. My motivation towards this job profile
- Q2. What aspects of my profile fits with JD
T Amruta Sri Sindhu
Selected
I applied via Referral and was interviewed before Oct 2022. There were 2 interview rounds.
There are 10 Aptitude questions which are of average difficulty level. Other 5 questions are coding questions which are quite easy to write code.
This entire round comprises of Coding questions. Discussion on the coding questions solved in earlier round followed by medium level 2 other coding questions.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Dec 2023. There were 2 interview rounds.
(4 Questions)
- Q1. Communication skills, explained about inbound process and outbound process. How to pitch customer for product sales. How we have to recive customer on call and how we have to apologize to customer and etc
- Q2. Tell abouts to our self
- Ans. About my educational. Back ground and family' related and informed about hobbies and etc
- Q3. My name is chintalapudi akash
- Q4. I have completed diploma in fire and safet as graduate. I have 2 elder brother and my father work as government employees and my mother work as house wife . My hobbies watching tv playing cricket.
(1 Question)
- Q1. Salary discussion
I applied via LinkedIn and was interviewed in May 2021. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. This interview was a technical round. It lasted for about nearly half an hour. The interview wanted to test both my knowledge and Communication skills. Most of the questions are asked to me were related to...
- Q2. Basic programming questions related to your resume
- Q3. Java, Dotnet, Angular
Interview Preparation Tips
I applied via AmbitionBox and was interviewed in Nov 2021. There was 1 interview round.
(2 Questions)
- Q1. R u fresher for this job
- Ans.
Yes, I am a fresher for this job.
I have recently completed my education and this would be my first job in the customer care field.
Although I am new to this role, I have excellent communication skills and a strong desire to learn and grow in this position.
I am confident that my enthusiasm and dedication will make up for my lack of experience.
- Q2. Qualifications related asked
Interview Preparation Tips
- Customer Service
- Electricals
Interview Questionnaire
3 Questions
- Q1. Why B.tech student is necessary in Service incharge post
- Ans.
B.Tech students are necessary in the Service Incharge post because of their technical knowledge and problem-solving skills.
B.Tech students have a strong foundation in technical subjects, which is essential for troubleshooting and resolving customer issues.
They possess problem-solving skills that enable them to analyze complex situations and find effective solutions.
Their understanding of technology allows them to assis...
- Q2. What is the extra benefit of B.tech student to work in tatasky service team.
- Ans.
B.Tech students bring technical expertise and problem-solving skills to the Tatasky service team.
B.Tech students have a strong foundation in technical subjects like engineering and computer science, which can be beneficial in troubleshooting technical issues faced by customers.
They possess problem-solving skills and analytical thinking, which are essential in resolving customer complaints and finding effective solution...
- Q3. You must give opportunity to B.Com and M.com Holders
Interview Preparation Tips
I have applied for the Area service Incharge in Tatasky LTD. (Lukhnow) but they rejecting because i dont have btech degree but company should take an interview for the post as commerce backround also has a potential to show you the skills in customer servicing.
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DISH TV Customer Support Associate Interview Process
based on 2 interviews
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DISH TV Customer Support Associate Reviews and Ratings
based on 4 reviews
Rating in categories
|
Area Sales Manager
197
salaries
|  ₹3.7 L/yr - ₹11.4 L/yr |
|
Software Developer
130
salaries
| ₹3.5 L/yr - ₹15.5 L/yr |
|
Area Service Manager
108
salaries
| ₹3 L/yr - ₹9.5 L/yr |
|
Customer Care Executive
91
salaries
| ₹0.6 L/yr - ₹4.5 L/yr |
|
Assistant Manager
51
salaries
| ₹4.7 L/yr - ₹10 L/yr |
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