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DISH TV Customer Support Associate Interview Questions and Answers

Updated 2 Sep 2024

DISH TV Customer Support Associate Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer support associate with a passion for helping others.

    • Experience in handling customer inquiries and resolving issues

    • Strong communication skills both written and verbal

    • Ability to remain calm and patient in stressful situations

    • Detail-oriented and organized in managing customer accounts

    • Passionate about providing excellent customer service

    • Example: Worked as a customer support associat

  • Answered by AI
  • Q2. Only 1 question for side hr
Round 3 - Assignment 

1st step is a you are a whatsapp added to hr then test

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont join this company dishtv

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Simple aptitude test which anyone can clear just do your best

Round 2 - Telephonic Call 

(1 Question)

  • Q1. Just explain about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just clear aptitude test of pmaps. And interview in english.thats it

Customer Support Associate Interview Questions Asked at Other Companies

Q1. How can you tackle your customer in real time scenario?
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Q3. What basic troubleshooting will you try if you are facing issues ... read more
Q4. How would you handle an angry customer?
asked in Accenture
Q5. What is safe made available in Android devices, how does it work?

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Explain your expierence in detail
Round 2 - Technical 

(2 Questions)

  • Q1. My motivation towards this job profile
  • Q2. What aspects of my profile fits with JD

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Just self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview timing maximum 5 to 10 minutes and ask the question self introduction / gernal knolwledge. Chack the communication skills

Interview Questionnaire 

1 Question

  • Q1. Store procedure, function, trigger, view, index, table backup,drop, delete, truncate. transaction.

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself Tell me about your daily routine Tell me something about BPO

Interview Preparation Tips

Topics to prepare for Siti Networks Customer Care Executive interview:
  • English speaking
Interview preparation tips for other job seekers - Be confident whatever you are speaking either English or hindi be confident that's it

I applied via Company Website and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Good ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer care services and customer satisfaction

I applied via AmbitionBox and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Tataplay customer service related. Information shared for gd

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam quickly comblite my job and. Easy to learn

I applied via Naukri.com and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Why should i hire u?
  • Ans. 

    I am the ideal candidate for the Customer Service Associate position because of my strong communication skills, problem-solving abilities, and passion for helping others.

    • I have excellent verbal and written communication skills, which are essential for effectively assisting customers and resolving their issues.

    • I am a quick thinker and have strong problem-solving abilities, allowing me to find solutions to customer conce...

  • Answered by AI
  • Q2. What are ur strengths and weaknesses
  • Ans. 

    My strengths include communication skills, problem-solving abilities, and adaptability. My weaknesses include being too self-critical and sometimes taking on too much responsibility.

    • Strengths: Communication skills

    • Strengths: Problem-solving abilities

    • Strengths: Adaptability

    • Weaknesses: Being too self-critical

    • Weaknesses: Taking on too much responsibility

  • Answered by AI
  • Q3. Tell me about ur self
  • Ans. 

    I am a dedicated and experienced customer service associate with a passion for helping others.

    • I have worked in customer service for 5 years, providing support and resolving issues for customers.

    • I am skilled in handling difficult customers and finding solutions to their problems.

    • I have received multiple commendations from customers for my exceptional service.

    • I am fluent in English, Spanish, and French, allowing me to as...

  • Answered by AI
  • Q4. Why u choose this role
  • Ans. 

    I chose this role because I enjoy helping people and providing excellent customer service.

    • I have always had a passion for helping others and solving problems.

    • I have previous experience in customer service and enjoy interacting with customers.

    • I am a good listener and have strong communication skills.

    • I find satisfaction in resolving customer issues and ensuring their satisfaction.

    • I am motivated by the opportunity to make

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well.. At any time okk don't be panic..

Interview Questionnaire 

3 Questions

  • Q1. Why B.tech student is necessary in Service incharge post
  • Ans. 

    B.Tech students are necessary in the Service Incharge post because of their technical knowledge and problem-solving skills.

    • B.Tech students have a strong foundation in technical subjects, which is essential for troubleshooting and resolving customer issues.

    • They possess problem-solving skills that enable them to analyze complex situations and find effective solutions.

    • Their understanding of technology allows them to assis...

  • Answered by AI
  • Q2. What is the extra benefit of B.tech student to work in tatasky service team.
  • Ans. 

    B.Tech students bring technical expertise and problem-solving skills to the Tatasky service team.

    • B.Tech students have a strong foundation in technical subjects like engineering and computer science, which can be beneficial in troubleshooting technical issues faced by customers.

    • They possess problem-solving skills and analytical thinking, which are essential in resolving customer complaints and finding effective solution...

  • Answered by AI
  • Q3. You must give opportunity to B.Com and M.com Holders

Interview Preparation Tips

Interview preparation tips for other job seekers - Why is it compulsory to have B.tech for getting the job in Tatasky Service department , as Master of commerce can equivalent work as compare to B.tech holder , rather the working done by service incharge can be done by Commerce back round also and in a very better and efficient manner.
I have applied for the Area service Incharge in Tatasky LTD. (Lukhnow) but they rejecting because i dont have btech degree but company should take an interview for the post as commerce backround also has a potential to show you the skills in customer servicing.
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DISH TV Interview FAQs

How many rounds are there in DISH TV Customer Support Associate interview?
DISH TV interview process usually has 2-3 rounds. The most common rounds in the DISH TV interview process are Aptitude Test, Telephonic Call and Resume Shortlist.

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DISH TV Customer Support Associate Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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DISH TV Customer Support Associate Salary
based on 5 salaries
₹1.4 L/yr - ₹2.2 L/yr
39% less than the average Customer Support Associate Salary in India
View more details

DISH TV Customer Support Associate Reviews and Ratings

based on 4 reviews

3.0/5

Rating in categories

3.0

Skill development

2.4

Work-life balance

2.1

Salary

1.5

Job security

2.5

Company culture

1.2

Promotions

2.2

Work satisfaction

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