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DISH TV Customer Service Associate Interview Questions and Answers

Updated 14 Dec 2021

DISH TV Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 14 Dec 2021

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell something about you,why we should hire you,what is your big achievement etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidential, don't be over smart

Top trending discussions

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Interview Tips & Stories
1d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Tata Play user image Anonymous

posted on 26 Jul 2022

I applied via Naukri.com and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Why should i hire u?
  • Ans. 

    I am the ideal candidate for the Customer Service Associate position because of my strong communication skills, problem-solving abilities, and passion for helping others.

    • I have excellent verbal and written communication skills, which are essential for effectively assisting customers and resolving their issues.

    • I am a quick thinker and have strong problem-solving abilities, allowing me to find solutions to customer conce...

    • Answered by AI
    View 1 more answer
  • Q2. What are ur strengths and weaknesses
  • Ans. 

    My strengths include communication skills, problem-solving abilities, and adaptability. My weaknesses include being too self-critical and sometimes taking on too much responsibility.

    • Strengths: Communication skills

    • Strengths: Problem-solving abilities

    • Strengths: Adaptability

    • Weaknesses: Being too self-critical

    • Weaknesses: Taking on too much responsibility

    • Answered by AI
    View 3 more answers
  • Q3. Tell me about ur self
  • Ans. 

    I am a dedicated and experienced customer service associate with a passion for helping others.

    • I have worked in customer service for 5 years, providing support and resolving issues for customers.

    • I am skilled in handling difficult customers and finding solutions to their problems.

    • I have received multiple commendations from customers for my exceptional service.

    • I am fluent in English, Spanish, and French, allowing me to as...

    • Answered by AI
    Add your answer
  • Q4. Why u choose this role
  • Ans. 

    I chose this role because I enjoy helping people and providing excellent customer service.

    • I have always had a passion for helping others and solving problems.

    • I have previous experience in customer service and enjoy interacting with customers.

    • I am a good listener and have strong communication skills.

    • I find satisfaction in resolving customer issues and ensuring their satisfaction.

    • I am motivated by the opportunity to make

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well.. At any time okk don't be panic..

Customer Care Executive Interview Questions & Answers

Videocon d2h user image Anonymous

posted on 1 May 2021

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Just self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview timing maximum 5 to 10 minutes and ask the question self introduction / gernal knolwledge. Chack the communication skills

Software Engineer Interview Questions & Answers

Siti Networks user image Anonymous

posted on 3 May 2021

Interview Questionnaire 

1 Question

  • Q1. Store procedure, function, trigger, view, index, table backup,drop, delete, truncate. transaction.
    • Add your answer

Customer Care Executive Interview Questions & Answers

Siti Networks user image SUBHAM DANDRIYAL

posted on 24 Aug 2022

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself Tell me about your daily routine Tell me something about BPO
    • Add your answer

Interview Preparation Tips

Topics to prepare for Siti Networks Customer Care Executive interview:
  • English speaking
Interview preparation tips for other job seekers - Be confident whatever you are speaking either English or hindi be confident that's it

Customer Care Executive Interview Questions & Answers

Tata Play user image Anonymous

posted on 28 Apr 2022

I applied via Company Website and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Good ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer care services and customer satisfaction

Customer Care Executive Interview Questions & Answers

Tata Play user image Anonymous

posted on 5 May 2022

I applied via AmbitionBox and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Tataplay customer service related. Information shared for gd

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam quickly comblite my job and. Easy to learn

Customer Care Executive Interview Questions & Answers

Tata Play user image Anonymous

posted on 4 May 2022

I applied via AmbitionBox and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. R u fresher for this job
  • Ans. 

    Yes, I am a fresher for this job.

    • I have recently completed my education and this would be my first job in the customer care field.

    • Although I am new to this role, I have excellent communication skills and a strong desire to learn and grow in this position.

    • I am confident that my enthusiasm and dedication will make up for my lack of experience.

    • Answered by AI
    View 2 more answers
  • Q2. Qualifications related asked
    • Add your answer

Interview Preparation Tips

Topics to prepare for Tata Play Customer Care Executive interview:
  • Customer Service
  • Electricals
Interview preparation tips for other job seekers - Easy to learn company rule and regulations

Customer Service Manager Interview Questions & Answers

Tata Play user image Anonymous

posted on 28 Mar 2021

Interview Questionnaire 

3 Questions

  • Q1. Why B.tech student is necessary in Service incharge post
  • Ans. 

    B.Tech students are necessary in the Service Incharge post because of their technical knowledge and problem-solving skills.

    • B.Tech students have a strong foundation in technical subjects, which is essential for troubleshooting and resolving customer issues.

    • They possess problem-solving skills that enable them to analyze complex situations and find effective solutions.

    • Their understanding of technology allows them to assis...

    • Answered by AI
    Add your answer
  • Q2. What is the extra benefit of B.tech student to work in tatasky service team.
  • Ans. 

    B.Tech students bring technical expertise and problem-solving skills to the Tatasky service team.

    • B.Tech students have a strong foundation in technical subjects like engineering and computer science, which can be beneficial in troubleshooting technical issues faced by customers.

    • They possess problem-solving skills and analytical thinking, which are essential in resolving customer complaints and finding effective solution...

    • Answered by AI
    Add your answer
  • Q3. You must give opportunity to B.Com and M.com Holders
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Why is it compulsory to have B.tech for getting the job in Tatasky Service department , as Master of commerce can equivalent work as compare to B.tech holder , rather the working done by service incharge can be done by Commerce back round also and in a very better and efficient manner.
I have applied for the Area service Incharge in Tatasky LTD. (Lukhnow) but they rejecting because i dont have btech degree but company should take an interview for the post as commerce backround also has a potential to show you the skills in customer servicing.

Customer Care Executive Interview Questions & Answers

Hathway user image Anonymous

posted on 9 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Who do you handal an educated customer and uneducated customer

Round 3 - Technical 

(5 Questions)

  • Q1. What do you know about technology?
  • Ans. 

    I have a good understanding of technology and keep myself updated with the latest advancements.

    • I am proficient in using various software and applications.

    • I have knowledge of different operating systems such as Windows, MacOS, and Linux.

    • I am familiar with basic coding languages like HTML, CSS, and JavaScript.

    • I have experience in troubleshooting technical issues and providing solutions.

    • I keep myself updated with the late...

    • Answered by AI
    Add your answer
  • Q2. What do you think about our company?
    • Add your answer
  • Q3. What can we do to increase our profit?
  • Ans. 

    To increase profit, we can focus on increasing sales, reducing costs, and improving customer retention.

    • Implement targeted marketing campaigns to attract new customers

    • Streamline operations to reduce expenses

    • Offer loyalty programs and incentives to retain existing customers

    • Explore new revenue streams or partnerships

    • Analyze and optimize pricing strategies

    • Invest in employee training and development to improve customer serv...

    • Answered by AI
    Add your answer
  • Q4. Why you want to get this job?
    • Add your answer
  • Q5. What do you think about other company's?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are capable and it deserve a job you you should get it ,work hard for the company do your best and get your dream job.
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DISH TV Customer Service Associate Salary
based on 6 salaries
₹2.1 L/yr - ₹2.9 L/yr
27% less than the average Customer Service Associate Salary in India
View more details

DISH TV Customer Service Associate Reviews and Ratings

based on 8 reviews

4.3/5

Rating in categories

4.6

Skill development

4.5

Work-life balance

3.8

Salary

3.9

Job security

4.1

Company culture

3.3

Promotions

4.2

Work satisfaction

Explore 8 Reviews and Ratings
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