Tata Play Customer Service Associate Interview Questions and Answers

General reasoning and english

Q1. How will you collect money when client is not answering calls or email?
Ans. 
I will try to reach out through other communication channels and escalate the issue if necessary.
• Attempt to contact the client through alternative methods such as text message or social media.

• Reach out to any other contacts provided by the client for emergencies.

• If all attempts fail, escalate the issue to a higher authority within the company for further action.
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Q2. Difference between Revenue and income
Ans. 
Revenue is the total amount of money generated by a business through its operations, while income is the profit earned after deducting expenses from revenue.
• Revenue is the total amount of money generated by a business from its sales of goods or services.

• Income is the profit earned by a business after deducting expenses such as salaries, rent, and utilities from revenue.

• Revenue is the top line of the income statement, w...read more
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In a room with shortlisted candidates

Q1. Background and subject of choice. I chose economocs
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Devise a marketing plan for one of the top channels

Q1. About your self
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Q2. And laptop configuration
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Q1. Laptop configuration, previous work details
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General knowledge test and aptitude test

Q1. Tell me about yourself?
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Q1. Tell me about yourself?
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Q2. Do You have any experience?
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