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Tata Play Customer Service Associate Interview Questions and Answers

Updated 26 Jul 2022

Tata Play Customer Service Associate Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Why should i hire u?
  • Ans. 

    I am the ideal candidate for the Customer Service Associate position because of my strong communication skills, problem-solving abilities, and passion for helping others.

    • I have excellent verbal and written communication skills, which are essential for effectively assisting customers and resolving their issues.

    • I am a quick thinker and have strong problem-solving abilities, allowing me to find solutions to customer conce...

  • Answered by AI
  • Q2. What are ur strengths and weaknesses
  • Ans. 

    My strengths include communication skills, problem-solving abilities, and adaptability. My weaknesses include being too self-critical and sometimes taking on too much responsibility.

    • Strengths: Communication skills

    • Strengths: Problem-solving abilities

    • Strengths: Adaptability

    • Weaknesses: Being too self-critical

    • Weaknesses: Taking on too much responsibility

  • Answered by AI
  • Q3. Tell me about ur self
  • Ans. 

    I am a dedicated and experienced customer service associate with a passion for helping others.

    • I have worked in customer service for 5 years, providing support and resolving issues for customers.

    • I am skilled in handling difficult customers and finding solutions to their problems.

    • I have received multiple commendations from customers for my exceptional service.

    • I am fluent in English, Spanish, and French, allowing me to as...

  • Answered by AI
  • Q4. Why u choose this role
  • Ans. 

    I chose this role because I enjoy helping people and providing excellent customer service.

    • I have always had a passion for helping others and solving problems.

    • I have previous experience in customer service and enjoy interacting with customers.

    • I am a good listener and have strong communication skills.

    • I find satisfaction in resolving customer issues and ensuring their satisfaction.

    • I am motivated by the opportunity to make

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well.. At any time okk don't be panic..

Interview questions from similar companies

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell something about you,why we should hire you,what is your big achievement etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidential, don't be over smart
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Its thear a parmanent job
Round 2 - HR 

(1 Question)

  • Q1. What will the salary per month
Round 3 - HR 

(1 Question)

  • Q1. What the timing this job
Round 4 - One-on-one 

(1 Question)

  • Q1. Whare will the job location

Interview Preparation Tips

Interview preparation tips for other job seekers - No thanks
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself?
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Do You have any experience?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About your self
  • Q2. And laptop configuration
Round 2 - Trainer 

(1 Question)

  • Q1. Laptop configuration, previous work details
Round 3 - Assignment 

General knowledge test and aptitude test

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer support associate with a passion for helping others.

    • Experience in handling customer inquiries and resolving issues

    • Strong communication skills both written and verbal

    • Ability to remain calm and patient in stressful situations

    • Detail-oriented and organized in managing customer accounts

    • Passionate about providing excellent customer service

    • Example: Worked as a customer support associat

  • Answered by AI
  • Q2. Only 1 question for side hr
Round 3 - Assignment 

1st step is a you are a whatsapp added to hr then test

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont join this company dishtv
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. HR check lot of times your communication and HR give you one topic then after that you speak about the topic 4 to 6 min
  • Q2. Basic introduction and family background and soft skills
Round 3 - Aptitude Test 

Hearing, Speaking and listening

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly you will have to become good resume and good communication skills

I applied via Company Website and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Just normal convesation to test communication skills
Round 3 - Aptitude Test 

45 minutes simple test, with simple questions in english or hindi

Interview Preparation Tips

Topics to prepare for DISH TV Customer Care Executive interview:
  • pmaps test
Interview preparation tips for other job seekers - Just be confident, and talk casually so hr will know you will be able to talk to customers and while aptitude test, simple questions are asked just answer them according to your thinking there is no right or wrong answer it is just personality assessment test.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic introduction
Round 2 - HR 

(2 Questions)

  • Q1. Basic Introduction
  • Q2. Tell me something about your town/district
Round 3 - Aptitude Test 

Very easy and basic type of analytical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your introduction well.
Be confident.

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Simple aptitude test which anyone can clear just do your best

Round 2 - Telephonic Call 

(1 Question)

  • Q1. Just explain about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just clear aptitude test of pmaps. And interview in english.thats it

Tata Play Interview FAQs

How many rounds are there in Tata Play Customer Service Associate interview?
Tata Play interview process usually has 1 rounds. The most common rounds in the Tata Play interview process are One-on-one Round.

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Tata Play Customer Service Associate Salary
based on 5 salaries
₹1.1 L/yr - ₹4.5 L/yr
At par with the average Customer Service Associate Salary in India
View more details

Tata Play Customer Service Associate Reviews and Ratings

based on 2 reviews

4.8/5

Rating in categories

4.8

Skill development

4.8

Work-life balance

4.8

Salary

3.9

Job security

4.8

Company culture

3.9

Promotions

4.8

Work satisfaction

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