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Tata Play Service Manager Interview Questions and Answers

Updated 2 Oct 2024

Tata Play Service Manager Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Engineering trannings 

(5 Questions)

  • Q1. Manufacturing advice
  • Q2. Customer service satisfaction
  • Ans. 

    Customer service satisfaction is crucial for maintaining customer loyalty and positive brand reputation.

    • Regularly collect feedback from customers through surveys or follow-up calls

    • Train and empower employees to handle customer inquiries and complaints effectively

    • Implement a system for quickly resolving customer issues to ensure satisfaction

    • Reward and recognize employees who consistently provide excellent customer servi...

  • Answered by AI
  • Q3. Old material related
  • Q4. Companies tranning feselity
  • Q5. Setelite reletive answered

Interview Preparation Tips

Interview preparation tips for other job seekers - All rights

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Ablut previous experiences..service related questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Same as above for questions
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion only

Interview Preparation Tips

Interview preparation tips for other job seekers - Just show confidence on your previous role and you supposed to be not confused about your current role.

Service Manager Interview Questions Asked at Other Companies

Q1. Tractor not take load properly. What reason
Q2. What service revenue can you get for S&W, knowing pretty well ... read more
Q3. What quality you have to fulfillment customers requirements.
Q4. Tractor given black smoke. What for reason
Q5. Tractor given white smoke. What for reason

Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is the candidate profile
  • Q2. What is your expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - It is good company but you need be hardworking or dedicated towords the compnay most important respect everyone here
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. RTR and related process
  • Q2. AML and KYC process

Interview Preparation Tips

Interview preparation tips for other job seekers - Very Good

I applied via Approached by Company and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Previous experience and activities
  • Q3. When you will join as earliest.?
Round 3 - One-on-one 

(1 Question)

  • Q1. Previous company working background

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont ever trust on gtpl Manager and management.........
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. How will you collect money when client is not answering calls or email?
  • Ans. 

    I will try to reach out through other communication channels and escalate the issue if necessary.

    • Attempt to contact the client through alternative methods such as text message or social media.

    • Reach out to any other contacts provided by the client for emergencies.

    • If all attempts fail, escalate the issue to a higher authority within the company for further action.

  • Answered by AI
  • Q2. Difference between Revenue and income
  • Ans. 

    Revenue is the total amount of money generated by a business through its operations, while income is the profit earned after deducting expenses from revenue.

    • Revenue is the total amount of money generated by a business from its sales of goods or services.

    • Income is the profit earned by a business after deducting expenses such as salaries, rent, and utilities from revenue.

    • Revenue is the top line of the income statement, w...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - its a good company if you're starting your career initially
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About work experience & job profile Manpower handling Vendors management Material management Operations task KPI
Round 3 - One-on-one 

(1 Question)

  • Q1. About company & his vision

Interview Preparation Tips

Interview preparation tips for other job seekers - Highlights your key positive areas and explore with examples
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 

In a room with shortlisted candidates

Round 3 - One-on-one 

(1 Question)

  • Q1. Background and subject of choice. I chose economocs
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Your experience,Qualifications, expertise
Round 3 - HR 

(1 Question)

  • Q1. Reason of switching the job
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Assignment 

Devise a marketing plan for one of the top channels

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep things simple, they ask basic question, but the final selection can take upto 3 months

Tata Play Interview FAQs

How many rounds are there in Tata Play Service Manager interview?
Tata Play interview process usually has 2-3 rounds. The most common rounds in the Tata Play interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Tata Play Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tata Play. The most common topics and skills that interviewers at Tata Play expect are Contact Center, Customer Operations, Partner Management, Service Assurance and Service Excellence.
What are the top questions asked in Tata Play Service Manager interview?

Some of the top questions asked at the Tata Play Service Manager interview -

  1. Customer service satisfact...read more
  2. Same as above for questi...read more
  3. Companies tranning fesel...read more

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Tata Play Service Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Tata Play Service Manager Salary
based on 22 salaries
₹6.5 L/yr - ₹12.6 L/yr
19% more than the average Service Manager Salary in India
View more details

Tata Play Service Manager Reviews and Ratings

based on 21 reviews

3.9/5

Rating in categories

4.0

Skill development

3.5

Work-life balance

4.1

Salary

4.2

Job security

4.0

Company culture

3.8

Promotions

3.5

Work satisfaction

Explore 21 Reviews and Ratings
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