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Tata Play Service Manager Interview Questions and Answers

Updated 2 Oct 2024

Tata Play Service Manager Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Engineering trannings 

(5 Questions)

  • Q1. Manufacturing advice
  • Q2. Customer service satisfaction
  • Ans. 

    Customer service satisfaction is crucial for maintaining customer loyalty and positive brand reputation.

    • Regularly collect feedback from customers through surveys or follow-up calls

    • Train and empower employees to handle customer inquiries and complaints effectively

    • Implement a system for quickly resolving customer issues to ensure satisfaction

    • Reward and recognize employees who consistently provide excellent customer servi...

  • Answered by AI
  • Q3. Old material related
  • Q4. Companies tranning feselity
  • Q5. Setelite reletive answered

Interview Preparation Tips

Interview preparation tips for other job seekers - All rights

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Ablut previous experiences..service related questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Same as above for questions
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion only

Interview Preparation Tips

Interview preparation tips for other job seekers - Just show confidence on your previous role and you supposed to be not confused about your current role.

Service Manager Interview Questions Asked at Other Companies

Q1. Tractor not take load properly. What reason
Q2. What service revenue can you get for S&W, knowing pretty well ... read more
Q3. What quality you have to fulfillment customers requirements.
Q4. Tractor given black smoke. What for reason
Q5. Tractor given white smoke. What for reason

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. You do speak up more. R u introvert?
  • Q2. It's a Store Promoter job. R you willing to do this?
  • Q3. We shall call you if you get selected.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About previous work
Round 3 - HR 

(1 Question)

  • Q1. About work Knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. I am neeraj maurya from pratapgar uttar pradesh my age 22
  • Answered Anonymously
  • Q2. Where were you working before
  • Ans. I used to work at Excitel before
  • Answered Anonymously
  • Q3. Why are you leaving Excitel?
  • Ans. Sir excitel is the west company from my side but nothing growth
  • Answered Anonymously
  • Q4. Whose reference do you come from
  • Ans. BM sir told me that as much as you earn in Excitel, I say with confidence that this will be the best job for you and also growth in it:
  • Answered Anonymously
  • Q5. Will you be able to work in SITI NETWORK
  • Ans. Sir I promise that I will do my best with Excitel
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Sir I promise Whatever work you do from my side, I will do my best.
Round 1 - HR 

(1 Question)

  • Q1. About yourself, last project, ROI
  • Ans. My self,bharti was my last project
  • Answered by Ankur Pandey
Round 2 - One-on-one 

(2 Questions)

  • Q1. Privious work and work nature
  • Q2. Ftth ,project,cables fat

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest. Be specific about what you are saying.

Interview Questionnaire 

3 Questions

  • Q1. What is most primiry in any job for interview facer ?
  • Q2. What is matter for any interview facer ?
  • Q3. No matter what job what opportunities and what is filed. But most primiry matter. Are you now your wikkness ?

I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Hr knowing your ur self and work experience in related field
Round 2 - One-on-one 

(1 Question)

  • Q1. This round aligned with national head, Entire work experience related filed, team working, chanal Management, key account management

Interview Preparation Tips

Interview preparation tips for other job seekers - Deep knowledge of FTTh business.
Core lco sales management.

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Define your shelf
  • Ans. 

    My shelf is organized and optimized for efficiency.

    • My shelf is arranged in a logical order for easy access to items.

    • I regularly review and update my shelf to ensure it is optimized for efficiency.

    • I use labeling and color-coding to make it easy to find items quickly.

    • I prioritize items based on their frequency of use and importance.

    • For example, in a medical setting, I would prioritize medications based on their dosage an

  • Answered by AI
  • Q2. Job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - This company only want One experience person there is no required any technical scale
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Field operation experience
  • Ans. 

    I have 5+ years of field operation experience managing service teams and ensuring customer satisfaction.

    • Managed service teams in the field to ensure timely and quality service delivery

    • Implemented process improvements to increase efficiency and customer satisfaction

    • Handled customer escalations and resolved issues to maintain positive relationships

    • Tracked and analyzed key performance indicators to drive continuous improv...

  • Answered by AI
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Tata Play Interview FAQs

How many rounds are there in Tata Play Service Manager interview?
Tata Play interview process usually has 2-3 rounds. The most common rounds in the Tata Play interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Tata Play Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tata Play. The most common topics and skills that interviewers at Tata Play expect are Contact Center, Customer Operations, Partner Management, Service Assurance and Service Excellence.
What are the top questions asked in Tata Play Service Manager interview?

Some of the top questions asked at the Tata Play Service Manager interview -

  1. Customer service satisfact...read more
  2. Same as above for questi...read more
  3. Companies tranning fesel...read more

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Tata Play

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Tata Play Service Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Tata Play Service Manager Salary
based on 18 salaries
₹6.5 L/yr - ₹12.6 L/yr
25% more than the average Service Manager Salary in India
View more details

Tata Play Service Manager Reviews and Ratings

based on 20 reviews

3.9/5

Rating in categories

4.1

Skill development

3.4

Work-life balance

4.1

Salary

4.3

Job security

4.0

Company culture

3.9

Promotions

3.6

Work satisfaction

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