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Hathway Customer Care Executive Interview Questions and Answers

Updated 9 Dec 2022

Hathway Customer Care Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Who do you handal an educated customer and uneducated customer

Round 3 - Technical 

(5 Questions)

  • Q1. What do you know about technology?
  • Ans. 

    I have a good understanding of technology and keep myself updated with the latest advancements.

    • I am proficient in using various software and applications.

    • I have knowledge of different operating systems such as Windows, MacOS, and Linux.

    • I am familiar with basic coding languages like HTML, CSS, and JavaScript.

    • I have experience in troubleshooting technical issues and providing solutions.

    • I keep myself updated with the late...

  • Answered by AI
  • Q2. What do you think about our company?
  • Q3. What can we do to increase our profit?
  • Ans. 

    To increase profit, we can focus on increasing sales, reducing costs, and improving customer retention.

    • Implement targeted marketing campaigns to attract new customers

    • Streamline operations to reduce expenses

    • Offer loyalty programs and incentives to retain existing customers

    • Explore new revenue streams or partnerships

    • Analyze and optimize pricing strategies

    • Invest in employee training and development to improve customer serv...

  • Answered by AI
  • Q4. Why you want to get this job?
  • Q5. What do you think about other company's?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are capable and it deserve a job you you should get it ,work hard for the company do your best and get your dream job.

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. What is most primiry in any job for interview facer ?
  • Q2. What is matter for any interview facer ?
  • Q3. No matter what job what opportunities and what is filed. But most primiry matter. Are you now your wikkness ?

Interview Questionnaire 

1 Question

  • Q1. Introduction, communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress well , improve communication and be confident

I applied via AmbitionBox and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. R u fresher for this job
  • Ans. 

    Yes, I am a fresher for this job.

    • I have recently completed my education and this would be my first job in the customer care field.

    • Although I am new to this role, I have excellent communication skills and a strong desire to learn and grow in this position.

    • I am confident that my enthusiasm and dedication will make up for my lack of experience.

  • Answered by AI
  • Q2. Qualifications related asked

Interview Preparation Tips

Topics to prepare for Tata Play Customer Care Executive interview:
  • Customer Service
  • Electricals
Interview preparation tips for other job seekers - Easy to learn company rule and regulations

Interview Questionnaire 

1 Question

  • Q1. Qualification

I applied via Company Website and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Good ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer care services and customer satisfaction

I applied via AmbitionBox and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Tataplay customer service related. Information shared for gd

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam quickly comblite my job and. Easy to learn

I applied via Company Website and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Just normal convesation to test communication skills
Round 3 - Aptitude Test 

45 minutes simple test, with simple questions in english or hindi

Interview Preparation Tips

Topics to prepare for DISH TV Customer Care Executive interview:
  • pmaps test
Interview preparation tips for other job seekers - Just be confident, and talk casually so hr will know you will be able to talk to customers and while aptitude test, simple questions are asked just answer them according to your thinking there is no right or wrong answer it is just personality assessment test.

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell something about you,why we should hire you,what is your big achievement etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidential, don't be over smart

I applied via Referral and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General reasoning and english

Interview Preparation Tips

Topics to prepare for DISH TV Customer Service Executive interview:
  • Business and churn
Interview preparation tips for other job seekers - Lear about operations in DTH industry...how to run SF and company owned service center

Hathway Interview FAQs

How many rounds are there in Hathway Customer Care Executive interview?
Hathway interview process usually has 3 rounds. The most common rounds in the Hathway interview process are Resume Shortlist, Group Discussion and Technical.
What are the top questions asked in Hathway Customer Care Executive interview?

Some of the top questions asked at the Hathway Customer Care Executive interview -

  1. What do you know about technolo...read more
  2. What can we do to increase our prof...read more

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Hathway Customer Care Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Hathway Customer Care Executive Salary
based on 23 salaries
₹1 L/yr - ₹3 L/yr
19% less than the average Customer Care Executive Salary in India
View more details

Hathway Customer Care Executive Reviews and Ratings

based on 9 reviews

3.8/5

Rating in categories

3.6

Skill development

3.2

Work-life balance

3.3

Salary

3.7

Job security

4.0

Company culture

2.6

Promotions

3.6

Work satisfaction

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