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Maxicus Customer Care Executive Interview Questions and Answers

Updated 8 Jul 2024

3 interviews found

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Customer Care Executive Interview Questions

user image Anonymous

posted on 12 Oct 2022

I applied via Referral and was interviewed before Oct 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell about your self
  • Q2. If customer's facing issue with their order how to you help them?

Interview Preparation Tips

Topics to prepare for Maxicus Customer Care Executive interview:
  • Customer Interaction
Interview preparation tips for other job seekers - Try to give chance to New comers without any experience so they can also gain some experience.
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 2-4 weeks
Result
 Not Selected

I applied via Job Portal and was interviewed in Jun 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. How can you solve the problems of customer

Customer Care Executive Interview Questions

user image Anonymous

posted on 13 Feb 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Feb 2023.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me something about you?

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Nov 2024.

3 Interview Rounds

1

One-on-one Round (3 Questions)

  • Q1. Introduce yourself
  • Q2. Previous experience
  • Q3. Daily routine
2

HR Round (2 Questions)

  • Q1. Mother tongue issue check
  • Q2. Location related
3

Cleint discussion Round (2 Questions)

  • Q1. Process related questions
  • Q2. Last experience

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Care Executive interview:
  • Process Control
Interview preparation tips for other job seekers - Environment is too good
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Company Website and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (4 Questions)

  • Q1. Tell about yourself?
  • Q2. What did you know about choosing this role?
  • Q3. Why should we hire you?
  • Q4. How to handled & manage with company members?
2

HR Round (2 Questions)

  • Q1. Are you flexible to work with company?
  • Q2. Why should we select to you ?

Interview Preparation Tips

Interview preparation tips for other job seekers - My confidence to track & succeed among my choosing role.

Customer Care Executive Interview Questions

Alorica user image Harmanpreet Kaur

posted on 24 Oct 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Describe yourself
  • Q2. Related studies
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Communication skills
  • Q2. General questions abt customer handling
2

One-on-one Round (2 Questions)

  • Q1. General questions
  • Q2. Abt customer service
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about your previous company experience?
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. About your self
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 -
Result
 No response

I applied via Walk-in and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Graduation completed or not?
  • Q2. What experience you carry?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't go walk in WNS company viman nagar, if your leaving in pune far from the company. They don't hire people who leaves near by moshi, chikhali or bhosari. They have some kilometres of range from there they hire the candidates.

Maxicus Interview FAQs

How many rounds are there in Maxicus Customer Care Executive interview?
Maxicus interview process usually has 1-2 rounds. The most common rounds in the Maxicus interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in Maxicus Customer Care Executive interview?

Some of the top questions asked at the Maxicus Customer Care Executive interview -

  1. If customer's facing issue with their order how to you help th...read more
  2. How can you solve the problems of custo...read more

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People are getting interviews through

based on 3 Maxicus interviews
Referral
Job Portal
67%
33%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Maxicus Customer Care Executive Salary
based on 19 salaries
₹1.2 L/yr - ₹3.2 L/yr
20% less than the average Customer Care Executive Salary in India
View more details

Maxicus Customer Care Executive Reviews and Ratings

based on 13 reviews

2.4/5

Rating in categories

2.3

Skill development

2.1

Work-Life balance

2.0

Salary & Benefits

2.6

Job Security

2.3

Company culture

1.9

Promotions/Appraisal

2.2

Work Satisfaction

Explore 13 Reviews and Ratings
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₹2.4 L/yr - ₹3 L/yr

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