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WNS Customer Care Executive Interview Questions and Answers for Experienced
Updated
4 Mar 2024
WNS Customer Care Executive Interview Experiences for Experienced
4 interviews found
Interview experience
Bad
Difficulty level
Moderate
Process Duration
-
Result
No response
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
Round 1 - HR
(2 Questions)
- Q1. Graduation completed or not?
- Q2. What experience you carry?
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Please don't go walk in WNS company viman nagar, if your leaving in pune far from the company. They don't hire people who leaves near by moshi, chikhali or bhosari. They have some kilometres of range from there they hire the candidates.
Interview experience
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed in Jul 2023. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR
(1 Question)
- Q1. General Communication Check
Add your answer
Round 3 - Versant Test
(1 Question)
- Q1. Communication Test and Case Study
Add your answer
Round 4 - One-on-one
(1 Question)
- Q1. The ops team will check you confidence and communication
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I will just advice to be confident and make use of correct sentences.
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Interview Questionnaire
2 Questions
- Q1. Tell mi something about ourselves
- Q2. R u interested to join us
Add your answer
Add your answer
What people are saying about WNS
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an assistant manager
2w
Wns global review
How is the wns global fpna role? I have an offer for 20 lpa, ca having 3 years of experience. Career portals says the wns is very bad in terms of culture, promotions & hikes.
Got a question about WNS?
Ask anonymously on communities.
I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. How will u benefit our company
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Always be punctual, have patience as the interview process takes a lot of time, don't stumble in your interview.
WNS interview questions for designations
Interview questions from similar companies
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 26 Apr 2021
Interview Questionnaire
2 Questions
- Q1. Introduction about candidate. Speak on some topic for 2 minutes Qualification, knowledge about process applied for , where u lived .
- Q2. Focus on your communication primarily language fluency help you and skills like patients . Be confident in yourself
Add your answer
Add your answer
I applied via Walk-in and was interviewed before Sep 2021. There was 1 interview round.
Round 1 - One-on-one
(2 Questions)
- Q1. One one round should be happen to check knowledge
- Q2. Salary expectation for employee to check how they will give answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Posting advertising to know about job opportunity and people can apply and they can give their idea.
I applied via Indeed and was interviewed before Oct 2020. There were 3 interview rounds.
Interview Questionnaire
9 Questions
- Q1. 1) Introduce yourself
- Q2. 2) Did you worked before or Do you have any experience..if yes
- Q3. 3) Why did you left you previous company
- Q4. 4) What are your hobbies
- Q5. 5) Are you comfortable with rotational shifts and week offs
- Q6. 6) Are you willing to relocate
- Q7. 7) What was your last salary
- Q8. 8) What is your salary expectation
- Q9. 9) How soon can you join
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Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident but not over, and stay confident untill the interview is done
Listen to the questions very carefully and answers wisely
All the best to all the job seekers
Listen to the questions very carefully and answers wisely
All the best to all the job seekers
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 18 Sep 2022
I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.
Round 1 - HR
Round 2 - Group Discussion
Tell me about your day.
Interview Preparation Tips
Interview preparation tips for other job seekers - It is an easy interview, you just need to have some good communication skills.
I applied via Walk-in and was interviewed in May 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. They asked my past working experience
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Hr is not supportive. They manipulate you.
Customer Care Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 2 Apr 2022
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 3 interview rounds.
Round 1 - HR
(7 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why are you looking for a change?
- Q5. Where do you see yourself in 5 years?
- Q6. Tell me about yourself.
- Q7. To speak on a topic on current affairs in hindi english bengali
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Round 2 - Aptitude Test
Round 3 - One-on-one
(1 Question)
- Q1. About myself and my city and to speak on a topic
Add your answer
Interview Preparation Tips
Topics to prepare for Concentrix Corporation Customer Care Executive interview:
- Current event
WNS Interview FAQs
How many rounds are there in WNS Customer Care Executive interview for experienced candidates?
WNS interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the WNS interview process for experienced candidates are HR, Resume Shortlist and One-on-one Round.
How to prepare for WNS Customer Care Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are International Voice Process, BPO Customer Service, BPO Voice, Inbound Customer Service and Inbound Voice Process.
What are the top questions asked in WNS Customer Care Executive interview for experienced candidates?
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WNS Interviews By Designations
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WNS Customer Care Executive Interview Process for Experienced
based on 2 interviews
Interview experience
View more
Customer Care Executive Interview Questions from Similar Companies
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WNS Customer Care Executive Reviews and Ratings
based on 40 reviews
Rating in categories
|
Senior Associate
13.6k
salaries
|  ₹0.6 L/yr - ₹8 L/yr |
|
Associate
4.8k
salaries
| ₹1 L/yr - ₹7 L/yr |
|
Associate Lead
3.3k
salaries
| ₹2.7 L/yr - ₹11 L/yr |
|
Assistant Manager
3.2k
salaries
| ₹5 L/yr - ₹16.1 L/yr |
|
Senior Associate Operations
2.8k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
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