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Maxicus Customer Care Executive Interview Questions and Answers for Experienced

Updated 21 Feb 2025

Maxicus Customer Care Executive Interview Experiences for Experienced

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Write about your skills
  • Ans. 

    I possess excellent communication skills, problem-solving abilities, and a strong customer service orientation.

    • Strong communication skills - able to effectively communicate with customers and colleagues

    • Problem-solving abilities - can quickly identify and resolve customer issues

    • Customer service orientation - always prioritize customer satisfaction

    • Ability to remain calm under pressure - handle difficult situations with p

  • Answered by AI
Round 2 - One-on-one 

(3 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. What skills do you possess?
  • Ans. 

    I possess excellent communication skills, problem-solving abilities, and a strong customer service orientation.

    • Excellent communication skills - able to effectively communicate with customers and colleagues

    • Strong problem-solving abilities - can quickly identify issues and find solutions

    • Customer service orientation - always prioritize customer satisfaction and strive to exceed expectations

  • Answered by AI
  • Q3. Why should we hire you?
  • Ans. 

    I am a dedicated and empathetic professional with a strong background in customer service.

    • I have excellent communication skills and can effectively handle customer inquiries and complaints.

    • I am highly organized and detail-oriented, ensuring that all customer issues are resolved efficiently.

    • I am a team player and can work well under pressure to meet customer needs and exceed expectations.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just concentrate, and the path will become clear.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about you?

Customer Care Executive Interview Questions Asked at Other Companies for Experienced

Q1. 1. If the customer had two queries at the same time,how did you h ... read more
Q2. Advantages and disadvantages of Online shopping
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Q3. What do you know about Call Centre?
Q4. What if cx didn't get delivered with the products and it's showin ... read more
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Interview questions from similar companies

Interview Preparation Tips

Round: Resume Shortlist
Experience: Jam round
Tips: Talk about the taypink


Round: Test
Experience: Jam round
Tips: Talk about the taypink

Total Questions: 15

Round: Test
Experience: Discation
Tips: Yes
Duration: 15 minutes

I appeared for an interview in Jan 2017.

Interview Preparation Tips

Round: Resume Shortlist
Experience: I passed first round by giving interview in english rapidly questiones
Tips: be confident

Round: Test
Duration: 30 minutes
Total Questions: 20

Skills: Communication

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company to start the career

I applied via Naukri.com and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction & work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - GOOD

I applied via Walk-in and was interviewed before Mar 2019. There were 7 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. They will test your patience main
  • Q2. Tell me about yourself
  • Q3. Jam, or GD
  • Q4. Test, typing test
  • Q5. English, hindi, languages

Interview Preparation Tips

Interview preparation tips for other job seekers - If your perfect in languages and typing skills you can easily selected

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you handle a angry customer
  • Ans. 

    I remain calm, listen to their concerns, apologize for the inconvenience, and offer a solution.

    • Remain calm and composed

    • Listen actively to their concerns

    • Apologize for the inconvenience caused

    • Offer a solution to resolve the issue

    • Ensure customer satisfaction

    • Follow up to ensure the issue is resolved

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Bee confident
Prepare well
Honesty answer only

I applied via Walk-in and was interviewed before Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do want to join?
  • Q2. What makes you ideal for this role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest, Any Show them that you gonna stay there in the organization for at least 6 months, Because there most of them who get selected will either abscond after 1 month or don't even join at all.

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How will u benefit our company

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be punctual, have patience as the interview process takes a lot of time, don't stumble in your interview.

Maxicus Interview FAQs

How many rounds are there in Maxicus Customer Care Executive interview for experienced candidates?
Maxicus interview process for experienced candidates usually has 1-2 rounds. The most common rounds in the Maxicus interview process for experienced candidates are HR and One-on-one Round.
What are the top questions asked in Maxicus Customer Care Executive interview for experienced candidates?

Some of the top questions asked at the Maxicus Customer Care Executive interview for experienced candidates -

  1. If customer's facing issue with their order how to you help th...read more
  2. How can you solve the problems of custo...read more
  3. And some basic informat...read more
How long is the Maxicus Customer Care Executive interview process?

The duration of Maxicus Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Maxicus Customer Care Executive Interview Process for Experienced

based on 2 interviews

Interview experience

4.5
  
Good
View more
Maxicus Customer Care Executive Salary
based on 20 salaries
₹1.1 L/yr - ₹3.2 L/yr
18% less than the average Customer Care Executive Salary in India
View more details

Maxicus Customer Care Executive Reviews and Ratings

based on 28 reviews

3.8/5

Rating in categories

3.7

Skill development

3.6

Work-life balance

3.7

Salary

3.8

Job security

3.8

Company culture

3.5

Promotions

3.7

Work satisfaction

Explore 28 Reviews and Ratings
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