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Maxicus Customer Care Executive Interview Questions and Answers for Experienced

Updated 21 Feb 2025

Maxicus Customer Care Executive Interview Experiences for Experienced

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Write about your skills
  • Ans. 

    I possess excellent communication skills, problem-solving abilities, and a strong customer service orientation.

    • Strong communication skills - able to effectively communicate with customers and colleagues

    • Problem-solving abilities - can quickly identify and resolve customer issues

    • Customer service orientation - always prioritize customer satisfaction

    • Ability to remain calm under pressure - handle difficult situations with p

  • Answered by AI
Round 2 - One-on-one 

(3 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. What skills do you possess?
  • Ans. 

    I possess excellent communication skills, problem-solving abilities, and a strong customer service orientation.

    • Excellent communication skills - able to effectively communicate with customers and colleagues

    • Strong problem-solving abilities - can quickly identify issues and find solutions

    • Customer service orientation - always prioritize customer satisfaction and strive to exceed expectations

  • Answered by AI
  • Q3. Why should we hire you?
  • Ans. 

    I am a dedicated and empathetic professional with a strong background in customer service.

    • I have excellent communication skills and can effectively handle customer inquiries and complaints.

    • I am highly organized and detail-oriented, ensuring that all customer issues are resolved efficiently.

    • I am a team player and can work well under pressure to meet customer needs and exceed expectations.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just concentrate, and the path will become clear.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about you?

Customer Care Executive Interview Questions Asked at Other Companies for undefined

Q1. 1. If the customer had two queries at the same time,how did you h ... read more
Q2. Advantages and disadvantages of Online shopping
asked in Startek
Q3. What do you know about Call Centre?
Q4. What if cx didn't get delivered with the products and it's showin ... read more
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Q5. 3 types of languages pronunciation one in english language , the ... read more

Interview questions from similar companies

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
  • Q2. Privious job related questions?
  • Q3. Typing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Self introduction
  • Q2. How much aware are you with yourself
  • Q3. Key skills knowledge about your attitude towards customers
  • Q4. How well spoken are you

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident about your experience and your knowledge for what you are known

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to handel a angry cx ?
  • Q2. What u expect from our company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be fluent

I applied via Company Website and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 
Round 3 - Aptitude Test 
Round 4 - HR 

(5 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Why should we hire you?
  • Q3. What are your salary expectations?
  • Q4. What are your strengths and weaknesses?
  • Q5. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - This all experience i faced in interviews in many companies and good communication skills, thank you
.

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Just introduction they asked.. They need employees

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time if hiring they promise u good package.. But you'll get shock after receiving offer letter. Plus no management.. Worst company. Salary is very less

I applied via Campus Placement and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidential, and prepare with effective communication

I applied via Naukri.com and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction & work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - GOOD

I applied via Walk-in and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. They will just check your commutation skills
  • Q2. You should sound professional and technical

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communication and convening skills

Maxicus Interview FAQs

How many rounds are there in Maxicus Customer Care Executive interview for experienced candidates?
Maxicus interview process for experienced candidates usually has 1-2 rounds. The most common rounds in the Maxicus interview process for experienced candidates are HR and One-on-one Round.
What are the top questions asked in Maxicus Customer Care Executive interview for experienced candidates?

Some of the top questions asked at the Maxicus Customer Care Executive interview for experienced candidates -

  1. If customer's facing issue with their order how to you help th...read more
  2. How can you solve the problems of custo...read more
  3. And some basic informat...read more
How long is the Maxicus Customer Care Executive interview process?

The duration of Maxicus Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Maxicus Customer Care Executive Interview Process for Experienced

based on 2 interviews

Interview experience

4.5
  
Good
View more
Maxicus Customer Care Executive Salary
based on 19 salaries
₹1.1 L/yr - ₹3.2 L/yr
22% less than the average Customer Care Executive Salary in India
View more details

Maxicus Customer Care Executive Reviews and Ratings

based on 24 reviews

3.6/5

Rating in categories

3.5

Skill development

3.4

Work-life balance

3.4

Salary

3.6

Job security

3.6

Company culture

3.2

Promotions

3.4

Work satisfaction

Explore 24 Reviews and Ratings
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