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IntouchCX Senior Technical Specialist Interview Questions and Answers

Updated 31 Jul 2022

IntouchCX Senior Technical Specialist Interview Experiences

1 interview found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About basics of Wi-Fi and other technical concepts of previous jobs
Round 3 - One-on-one 

(2 Questions)

  • Q1. Questions based on interview
  • Q2. Tell me about yourself? Tell me about your old job? What is Empathy in customer service and how it could impact the transaction?

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Be confident and speak well about the previous job.
2. Keep an eye contact with the interviewer and be honest

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction and assignment
  • Q2. Aptitude and topics to speak in english.
Round 2 - Group Discussion 

Two members took an English and grammar knowledge assessment.

Round 3 - Technical 

(2 Questions)

  • Q1. Talk about all computers stuffs
  • Q2. Hardware and software
Round 4 - One-on-one 

(1 Question)

  • Q1. Asked technical questions in operation round about wifi routers, computer softwares, printers and Americans behaviour and all are irrelevant topics.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not waste time; join and apply your skills at other multinational corporations.
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Don’t believe in incentives
  • Q2. They will steal your coming incentives
  • Q3. Never go there cnx

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont give company is shit
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Questions related to work experience
  • Q2. Roles and Responsibilities in previous job
  • Ans. 

    Managed end-to-end recruitment process, conducted interviews, sourced candidates, and collaborated with hiring managers.

    • Managed full-cycle recruitment process

    • Conducted interviews with candidates

    • Sourced candidates through various channels

    • Collaborated with hiring managers to understand hiring needs

    • Utilized applicant tracking system to manage candidate pipeline

  • Answered by AI
Round 2 - Aptitude Test 

Quantitative, logical reasoning , Communication

Round 3 - One-on-one 

(2 Questions)

  • Q1. Skills Test checking
  • Q2. Stability check

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About past experience
Round 2 - Assignment 

English and customer support skill

Round 3 - One-on-one 

(1 Question)

  • Q1. Technical skills and past technical experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be original and confident about your experience
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction and assignment
  • Q2. Aptitude and topics to speak in english.
Round 2 - Group Discussion 

Two members took an English and grammar knowledge assessment.

Round 3 - Technical 

(2 Questions)

  • Q1. Talk about all computers stuffs
  • Q2. Hardware and software
Round 4 - One-on-one 

(1 Question)

  • Q1. Asked technical questions in operation round about wifi routers, computer softwares, printers and Americans behaviour and all are irrelevant topics.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not waste time; join and apply your skills at other multinational corporations.
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Don’t believe in incentives
  • Q2. They will steal your coming incentives
  • Q3. Never go there cnx

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont give company is shit
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Fair and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Aptitude Test 

It was an online test with a set of rounds including typing speed, vocabulary test, and aptitude questions.

I applied via Referral and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

There was a round of Versant test.

Round 3 - HR 

(3 Questions)

  • Q1. Experience will be asked there, if you're holding there. Basic questions need to be answered. Then it will end up with salary or Hiring Zone information.
  • Q2. Same as above and a relivent qestion will be asked there for which process you're applying for there.
  • Q3. Relivent question will be asked.

Interview Preparation Tips

Interview preparation tips for other job seekers - At least 3 rounds will be there to crack the interview, make sure before going for Chat Process, your typing speed or listening skill should be up scale, and you will qualify the interview. All the very best for good future with such a good company.

I applied via Walk-in and was interviewed in Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions related to Networking, DNS ,DHCP and basic troubleshooting

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident always and perfection in basic networking. Great communication skills will add a positive point.

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Senior Technical Specialist interview?
IntouchCX interview process usually has 3 rounds. The most common rounds in the IntouchCX interview process are Resume Shortlist, Technical and One-on-one Round.
What are the top questions asked in IntouchCX Senior Technical Specialist interview?

Some of the top questions asked at the IntouchCX Senior Technical Specialist interview -

  1. About basics of Wi-Fi and other technical concepts of previous j...read more
  2. Questions based on interv...read more

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₹3.6 L/yr - ₹9 L/yr
71% less than the average Senior Technical Specialist Salary in India
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