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IntouchCX Process Trainer Interview Questions and Answers for Experienced
Updated
4 Oct 2024
1 interview found
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Anonymous
Interview experience
Good
Difficulty level
Hard
Duration
2-4 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2022.
2 Interview Rounds
1
Aptitude Test Round
General English, grammar, scenario based write up
2
One-on-one Round (1 Question)
- Q1. Presentation Round with Managers Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Read the JD carefully. Be clear with your answer. Try to answer questions logically and try to answer keeping in mind how will you contribute and do things differently.
Process Trainer Jobs at IntouchCX
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about IntouchCX?
Ask anonymously on communities.
Interview questions from similar companies
subhash girare
I applied via Referral and was interviewed in Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Total work experience in BPO and as trainer Add Answer
- Q2. What is your salary expectation Add Answer
- Q3. Are you comfortable with working from office Add Answer
3
HR Round (3 Questions)
- Q1. Tell me your roles and responsibilities? Add Answer
- Q2. What is the formula of throughput View Answers (3)
- Q3. What is TNI and TNA View Answers (1)
4
One-on-one Round (4 Questions)
- Q1. Explain the attrition management process, View Answers (1)
- Q2. Explain the training methodology View Answers (1)
- Q3. How to achieve the OJT performance View Answers (1)
- Q4. During classroom training how can you manage the shrinkage View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Need to practice some questions as I mentioned above and then you can easily cracked the interview.
Skills evaluated in this interview
I applied via LinkedIn and was interviewed in Jul 2021.
1 Interview Round
Interview Questions
- Q1. Presentation and discussion
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Presentation, interview, discussion and HR round. After so many rounds and selection, they refused to hire just for relocation money. Imagine company's standards.
Do not join.
Do not join.
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jun 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (2 Questions)
- Q1. Are u flexible for nyt shifts ? View Answers (1)
- Q2. Short cuts keys in key board ? View Answers (2)
3
Typing Test Round (1 Question)
- Q1. Typing on word master? View Answers (2)
4
One-on-one Round (1 Question)
- Q1. Are u ok with wfh and wfo both ? View Answers (1)
Skills evaluated in this interview
Interview experience
Poor
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Oct 2022.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. About yourselves View Answers (1)
2
One-on-one Round (1 Question)
- Q1. Process knowledge View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Just get good knowledge of RCM cycle
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (4 Questions)
- Q1. Why should we hire you? Add Answer
- Q2. What are your salary expectations? Add Answer
- Q3. Share details of your previous job. Add Answer
- Q4. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Company fired employee without any information font work here
I applied via Naukri.com and was interviewed before Nov 2020.
3 Interview Rounds
Interview Questions
- Q1. What is the fictional unit of kidney
Add Answer
- Q2. Nephron is the functional unit of kidney
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Mostly life science related questions are asked
I applied via Walk-in and was interviewed before Jun 2020.
5 Interview Rounds
Interview Questions
- Q1. General discussion but you should have some awareness about teleperformance
Add Answer
- Q2. What's your long term goals
Add Answer
- Q3. Introduction
Add Answer
- Q4. Why teleperformance
Add Answer
- Q5. Why training?
Add Answer
- Q6. Trainer responsibility
Add Answer
- Q7. How to handle your team
Add Answer
- Q8. Flexible shifts
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It was so easy
I applied via LinkedIn and was interviewed in Jul 2021.
1 Interview Round
Interview Questions
- Q1. Presentation and discussion
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Presentation, interview, discussion and HR round. After so many rounds and selection, they refused to hire just for relocation money. Imagine company's standards.
Do not join.
Do not join.
I applied via Referral and was interviewed in Apr 2021.
3 Interview Rounds
Interview Questions
- Q1. The basic question like why you wants to join BPO ?
View Answers (1)
- Q2. There were random questions asked by them
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident what are you answering. Be very proper while communicating. Try to read about the firm in which you are applying.Dont try to pretend in any case just be honest with your statements. Be presentable always
IntouchCX Interview FAQs
How many rounds are there in IntouchCX Process Trainer interview for experienced candidates?
IntouchCX interview process for experienced candidates usually has 2 rounds. The most common rounds in the IntouchCX interview process for experienced candidates are Aptitude Test and One-on-one Round.
How to prepare for IntouchCX Process Trainer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Process Training, Training, Case, Cobal and Customer Service Training.
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Join IntouchCX We are IntouchCX. Where innovation meets industry.
Process Trainer Interview Questions from Similar Companies
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based on 5 reviews
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