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IntouchCX Associate Interview Questions and Answers

Updated 11 Nov 2024

IntouchCX Associate Interview Experiences

1 interview found

Associate Interview Questions & Answers

user image Anonymous

posted on 11 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Be good in any of the topic related to your life

Round 2 - Assignment 

Good English grammar skills required to clear this round

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Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Associate Interview Questions & Answers

Omega Healthcare user image Anonymous

posted on 27 Nov 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about Bangalore
  • Ans. 

    Bangalore is a vibrant city in southern India known for its pleasant climate, tech industry, and green spaces.

    • Known as the Silicon Valley of India due to its thriving IT industry

    • Home to many multinational corporations and tech startups

    • Famous for its pleasant weather year-round

    • Has a rich cultural heritage with historic landmarks and temples

    • Known for its beautiful parks and gardens, such as Lalbagh Botanical Garden and C

    • Answered by AI
    Add your answer
  • Q2. Talk on a topic
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Where u see yourself after 5 years
  • Ans. 

    In 5 years, I see myself as a senior associate leading projects and mentoring junior team members.

    • Advancing to a senior associate role

    • Leading projects and teams

    • Mentoring junior team members

    • Continuing professional development through training and certifications

    • Answered by AI
    Add your answer
  • Q2. Why u need this job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 23 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About previous experience
    • Add your answer
  • Q2. About BPO situation
    • Add your answer
Round 2 - Assignment 

Voice based and typing

Round 3 - One-on-one 

(2 Questions)

  • Q1. About BPO, situation handlng
    • Add your answer
  • Q2. Next five years plains
  • Ans. 

    In the next five years, I plan to further develop my skills, take on more responsibilities, and contribute to the growth of the company.

    • Continuously improve my skills through training and professional development opportunities

    • Take on leadership roles and mentor junior associates

    • Work on high-impact projects that drive business growth

    • Collaborate with cross-functional teams to achieve strategic goals

    • Stay updated on indust

    • Answered by AI
    Add your answer
Round 4 - Aptitude Test 

Skill based test check basic skill and system navigation.

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Associate Interview Questions & Answers

IKS Health user image Anonymous

posted on 15 Mar 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Basic questions. self introduction and education .
    • Add your answer
  • Q2. Expected salary
    • Add your answer
Round 2 - Aptitude Test 

Once you selected in aptitude its means your selection is confirm.

Interview Preparation Tips

Interview preparation tips for other job seekers - do your best in any work.

Associate Interview Questions & Answers

TTEC India user image Anonymous

posted on 12 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Normal . Basic questions were asked. Not so much into maths, rather than the questions are more of situation based. Afterall, you need to handle clients..

Round 3 - Technical 

(2 Questions)

  • Q1. Basic questions related to computer operation. Like RAM, ROM, booting a PC, software and hardware etc.
    • Add your answer
  • Q2. What are your hobbies?
  • Ans. 

    My hobbies include reading, playing guitar, and hiking.

    • Reading: I enjoy exploring different genres and authors.

    • Playing guitar: I have been playing for several years and enjoy learning new songs.

    • Hiking: I love being outdoors and exploring nature trails.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve your English, both verbal and written. Experiences candidates are preferred over freshers.

Associate Interview Questions & Answers

R1 RCM user image Anonymous

posted on 15 Dec 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

There're basic quant, reasoning questions and other general questions being asked in interviews

Round 3 - One-on-one 

(2 Questions)

  • Q1. Basic interview questions Tell us abt youself
    • Add your answer
  • Q2. Are you further preparing for any exams or studies
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't try to learn things for interview.
Be honest

Associate Interview Questions & Answers

TaskUs user image Anonymous

posted on 17 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself? Explain about you, your hobbies your strength, weakness and most importantly your entire professional experiences as well. Your skills as well.
    • Add your answer
  • Q2. What are the important KPI's ( key performance indicators) in reference to taskus? Ans - FCR - first call resolution C - Sat - customer satisfaction and customer retention QA - Quality.
  • Ans. 

    Important KPIs for TaskUs include FCR, customer satisfaction and retention, and quality.

    • FCR (first call resolution) measures the percentage of customer issues resolved on the first call.

    • Customer satisfaction and retention (C-Sat) measures how happy customers are with TaskUs' services and whether they continue to use TaskUs.

    • Quality assurance (QA) measures the accuracy and effectiveness of TaskUs' services.

    • Other potentia...

    • Answered by AI
    Add your answer
  • Q3. What is FCR? FCR or First call/chat resolution is that when a customer is coming to an agent for the proper resolution and we have to make sure that the issue will be resolved and the customer will be sati...
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. The same questions as above and the projects or departments you worked previously and what was new you achieved. The questions will be same but the confidence and communication in English will be preferred...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident and motivated before giving an interview as it is a part of our life and you should overcome the fear by preparing yourself at your best. There is nothing impossible and if not selected then you will be having so many other opportunities in which will be be successful one day, do not lose your hope and try to prepare yourself to overcome your fear and be positive always.

Associate Interview Questions & Answers

Conduent user image Anonymous

posted on 25 Feb 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 
Round 4 - Aptitude Test 
Round 5 - Aptitude Test 

Basic maths questions

Interview Preparation Tips

Interview preparation tips for other job seekers - There is a lot of work pressure and job security is also a big problem

Associate Interview Questions & Answers

Omega Healthcare user image Anonymous

posted on 7 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Logical reasoning and then quants

Round 2 - Case Study 

About college life and self intro

Interview Preparation Tips

Interview preparation tips for other job seekers - Work untill finish

Associate Interview Questions & Answers

Teleperformance user image Safina Ali

posted on 11 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself. Why do you want to join this job profile?
  • Ans. I greet him and introduced myself to him. I want gain some more experience and explore more.
    • Answered by Safina Ali
    Add your answer
  • Q2. What if I ask you to join right now? Would you like to join?
  • Ans. That's not a problem I want this job and its better to do now rather than tomorrow.
    • Answered by Safina Ali
    Add your answer
Round 3 - One-on-one 

(3 Questions)

  • Q1. When did teleperformane started?
    • Add your answer
  • Q2. It was started in 1978 from Paris, France.
    • Add your answer
  • Q3. What do you know about this job profile?
  • Ans. This company serves providing Customer service Assistant. As far as I know my job would be to take calls and assist the customers.
    • Answered by Safina Ali
    Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Associate interview:
  • Company background
  • MS Office
  • Problem Solving
Interview preparation tips for other job seekers - Be confident
Be real and genuine
Do not show off apologize for your mistake
Be frank and respectful at the same time
More about working at IntouchCX

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Associate interview?
IntouchCX interview process usually has 2 rounds. The most common rounds in the IntouchCX interview process are Assignment and Group Discussion.
How to prepare for IntouchCX Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Communication Skills, French and chat.

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IntouchCX Associate Salary
based on 52 salaries
₹1.9 L/yr - ₹4 L/yr
61% less than the average Associate Salary in India
View more details

IntouchCX Associate Reviews and Ratings

based on 10 reviews

3.5/5

Rating in categories

3.2

Skill development

3.2

Work-Life balance

3.3

Salary & Benefits

3.2

Job Security

3.7

Company culture

3.2

Promotions/Appraisal

3.2

Work Satisfaction

Explore 10 Reviews and Ratings
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